I placed my order for the X42 AI…
I placed my order for the X42 AI Controller on June 12. Should get it this month. Looking forward to simplifying my grow tent.
About VIVOSUN
Data updated- Website
- www.vivosun.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 204 reviews
- Replies to negative
- 95% (21/22)
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About this business
We at VIVOSUN are passionate growers. We founded VIVOSUN over ten years ago in Los Angeles and have become the leading online retailer of indoor gardening products because we know what it takes to be a successful grower. Our products are designed to ensure that everyone can grow like a professional, regardless of experience. Our unique, patented technology simplifies the science of growing, and our line of smart products creates the perfect environment for any plant.At our LA headquarters, we continue to test and refine our products so we can offer the quality our customers expect. We pursue design and quality backed by the highest knowledge in material sciences that ensure our customers the best results. Simply, we love what we grow.
Written by the business, not verified by us.Is VIVOSUN legit?
VIVOSUN (www.vivosun.com) has a 4.5 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 86% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 95% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality, reliability, and excellent performance of the growing equipment, tents, and various accessories. Many consumers note that the purchasing process is very smooth, while delivery times are consistently fast and efficient. However, some people mentioned experiencing frustrating issues with customer support failing to properly respond to emails or resolve problems. Other reviewers noted occasional equipment flaws, such as smart controllers being difficult to connect to networks or items arriving damaged during transit. These occasional setbacks created minor inconveniences for a small group of users during their setup process.
Auto-generated from all reviews of this business. For reference only.What people say
So I still cannot connect my iPhone to…
So I still cannot connect my iPhone to Vcure and resetting this all the time as a pain in the ass you gotta come up with a better solution. I’m not that wasted.
Tracking information is awful and…
Tracking information is awful and inaccurate. Package was ordered over a week ago and still have not received it. It says it would be out for delivery yesterday and still has not shown up.
🤙🏻🤙🏻🤙🏻🤙🏻🤙🏻🤙🏻🤙🏻🤙🏻🤙🏻🤙🏻🤙🏻🤙🏻🤙🏻🤙🏻🤙🏻
Quality products at a fair price with fairly quick delivery. Always upgrading products and coming out with new gear.
Always fast and great service
Tried others, went back for 2nd purchase
Fast service, high-quality product, great descriptive advertising.
Ordered extension cables for the new…
Ordered extension cables for the new 750watt Luma’s to reduce heat in the tents. Went through customer service direct as the part is not on the main site. Effortless ordering even though it was a different experience.
Customer service is top notch
I love my v cure but it not cool when I…
I love my v cure but it not cool when I want to become a tester I get next time twice if it happens again im done
Top tier products!
I started growing with another brand which didn't end well. I found vivosun and saw the reviews and realized they were the best bang for the buck. They were more than that they are an environmental ecosystem that can run without much supervision. I only wished I found them first and put that money into my vivosun exclusive grow. I could go on and on about how great vivosun is, and no I've never received a single item or encouragement for this review.
Vivosun is always on point
Vivosun is always on point. All my equipment is top notch. The only reason i am giving 3 stars on this order is only a portion shipped and no update on the remaining items.
Vivosun is always the best.
Problems TWICE with the sme order and I stil don't have my merchandise
I ordered packets and a seed starter dome, etc. It took forever and then FEDEX stated the package empty and didn't' deliver - I immediately called and the gentleman arranged for a replacement . That was July 29th - Today is August 9th - how it takes that long for a package to come fromBburlington New Jersey - and has been sitting in Goodyear Fed Ex facililty (according to tracking) is beyond me - Will I ever get my merchandise? This is twice now - what's the issue? I've ordered many things from Vivosun and never experienced this issue, let along TWICE for the same products.
Reply from VIVOSUN2026-08-11
Dear Customer, We are sorry to hear about the delay with your replacement shipment and understand your frustration, especially after experiencing a similar issue with your original package. We sincerely apologize for the inconvenience this has caused. Shipping delays can sometimes occur during transit due to carrier handling or facility processing, and we understand how disappointing it is to wait longer than expected for your order. We appreciate your continued support of VIVOSUN and your patience throughout this process. We will continue to pay attention to your feedback and work to improve the overall customer experience. Thank you for sharing your experience with us. Best regards, VIVOSUN Customer Service
Great quality
Great quality, great innovation, great service!
So far pretty good I can control most…
So far pretty good I can control most of it wish could drip irrigation every other day
Great customer service
I have no clue what I ordered
Anything I've ordered from vivosun has always arrived unbroken, correct and in a timely manner
They have sent me the wrong fan as a…
They have sent me the wrong fan as a replacement, but i'm happy with what I got.
Reply from VIVOSUN2026-08-11
Dear Customer, Thank you for sharing your feedback with us. We are glad to hear that you are happy with the replacement fan. We appreciate your understanding and are pleased that the replacement works well for you. If you have any questions or need any assistance in the future, please feel free to contact our customer support team. We are always happy to help. Thank you for your support. Best regards, VIVOSUN Customer Service
Fast and reliable
Delivery was quick and prompt
Delivery was quick and prompt. Also received everything I ordered. Thank you
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