We at VIVOSUN are passionate growers. We founded VIVOSUN over ten years ago in Los Angeles and have become the leading online retailer of indoor gardening products because we know what it takes to be a successful grower. Our products are designed to ensure that everyone can grow like a professional, regardless of experience. Our unique, patented technology simplifies the science of growing, and our line of smart products creates the perfect environment for any plant.At our LA headquarters, we continue to test and refine our products so we can offer the quality our customers expect. We pursue design and quality backed by the highest knowledge in material sciences that ensure our customers the best results. Simply, we love what we grow.
Written by the business, not verified by us.VIVOSUN (www.vivosun.com) has a 4.5 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 86% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 95% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality, reliability, and excellent performance of the growing equipment, tents, and various accessories. Many consumers note that the purchasing process is very smooth, while delivery times are consistently fast and efficient. However, some people mentioned experiencing frustrating issues with customer support failing to properly respond to emails or resolve problems. Other reviewers noted occasional equipment flaws, such as smart controllers being difficult to connect to networks or items arriving damaged during transit. These occasional setbacks created minor inconveniences for a small group of users during their setup process.
Auto-generated from all reviews of this business. For reference only.I have brought many of vivosun products they have all worked as i expected and hoped. Delivery has always been within 7 days from order. I have also brought things on pre order they have arrived in the month stated when I ordered them.
Received a broken light that was left out in the rain, which had zero protective packaging and you shorted me a cord. Then you wanted pictures to somehow prove they didn't work, which I won't do because you wasted enough time of mine sending subpar equipment and couldn't bother to cover electronics properly. I'll never do business here again and will suggest to all and everyone to avoid this company. You received all the info required for a refund/replacement. Please stop acting like it's my fault that this company is incompetent. You took my money without hesitation and sent me an incomplete / broken light. How's this on me?
Dear Customer, We are sorry to hear about your experience and apologize for the inconvenience caused. We understand your concerns regarding the damaged product, packaging, and missing cord. To properly review any product issue and provide appropriate assistance, our team needs relevant details to better understand the situation. We appreciate your feedback. We will continue working to improve our packaging, products, and customer experience. Thank you for taking the time to share your experience. Best regards, VIVOSUN Customer Service
Excellent product. Very good quality. Easy to install. Strong packaging prevented damage in shipping. Works very well with other Vivosun products
You guys have easy to work equipment top of the line thanks
Love the vcure machine... mainly got it for the connection to the phone and be in control of my dry cure while im away... after that it goes into store mode holding the buds at a temp and humidity needed for keeping the best quality. Wish the price was lower OR for that price made it a bit larger... but other than that its 💯... I recomend it... if youre in too deep like I am and another 1k wont hurt the piggy bank.
Everything is working well, couldn't be happier.
Good products customer support. It's great. Very satisfied and happy.
Well, I have to say I was optimistic from the very beginning, but I have to admit after discussing it with DGC and trying it myself I have come to the conclusion I will never go back to burping again which I hated in the first place lol just wish and hope you can come out with a product that takes care of drying and the curing process and maybe 20 days 10 days each but anyhow, thank you so very much. I will be ordering more. I love the canisters just have to take my time on them. The price is a little high on the canisters but OK not a problem so peace happy 420 cheers, sincerely TEX420
V cure came on schedule. Packed well, no damage.. I ran 2 dry ,cure and storage cycles .Works well.
I bought a growbox from you got it all together wasn't working properly would not receive any help because I did not have my receipt number so I sold it for $50 now I have a three by three with a light that spazzes out don't even want to call to upgrade and get up replacement because I'm going with bar lights and most likely go with AC Infinity we seem to be on every pro channel so they must have good stuff.
Dear Customer, We are sorry to hear about the issues you experienced with your grow box and light. We understand your frustration and would like to assist you further. To provide after-sales support, we will need your order information to verify the purchase details. Please send your order number or any available purchase information to our customer service team at [email protected]. For the light issue, please also include details, photos, or videos of the problem so our team can better assist you. Best regards, VIVOSUN Customer Service
I bought the fans through the app. After a short time, the fans make loud noises when oscillating. In the app no possibility of complaint / return.
Dear Customer, We are sorry to hear about the issue you experienced with the fans. We understand your concern regarding the loud noise during oscillation. To help you further, please provide your order number and contact our after-sales support team at [email protected]. Our team will review your order details and assist you with the issue. Thank you for your cooperation. We look forward to helping you resolve this matter. Best regards, VIVOSUN Customer Service
Vivosun is definitely too tier, I have purchased many products and it's always customer satisfaction over here! Keep it up Vivosun! Do yourself a favor and purchase the harvest box!
I enjoy every item I purchase from vivosun every addition makes my grow even better, now I'm trying to save and purchase a vcure thanks for all the tools needed to grow some decent flower your loyal customer Al
Everything was incredibly high quality and exceeded expectations.
The fan is working well, but it started to make noise, like something is rubbing the blades, however nothing physically is inside the fan. Not sure if it will be working long enough.
I have loved everything about VIVOSUN and my products! They are reliable! The system works together! I appreciate all the help
Hi I ordered a vcure it arrived destroyed had to jump through some hoops once all was verified a new one was sent out used it twice since it arrived im very happy with the purchase Thx james
The pump that I bought stopped working after 3 months and the temperature reading on the controller is not reading in the tent
Dear Customer, We are sorry to hear about the issues you experienced with the pump and controller. This is certainly not the experience we want our customers to have. We would like to look into this further and help find a suitable solution. Please contact our after-sales support team at [email protected] with your order details and any relevant information, and our team will be happy to assist you. Thank you for bringing this to our attention. We appreciate your feedback and the opportunity to improve. Best regards, VIVOSUN Customer Support
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