Tiny Land (tinylandus.com) has a 4.6 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. 87% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
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Adam Poston · 1 review · Experienced 2026-08-04 ·
★★★★★
Customer Support for "Iconic Kitchen" parts replacement.
I purchased the "Iconic Kitchen" and when I opened it there were several pieces that were damaged. I contacted customer service and they responded the same day, on Sunday, with support and instructions. They linked me the replacement parts, I placed my order, and they are on the way. I cannot say how much I appreciate this level of customer service. It is truly rare in these days. The support I received was prompt, clear and supportive. Thank you!
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Olga M · 4 reviews · Verified · Experienced 2026-07-10 ·
★★★★★
Super cute design but few flaws
Super cute design, but a few flaws. One of the windows was chipped—possibly right out of the box, since I couldn't find any broken pieces at home—and the paint wore off fast. The shape sorter opening is too open without a door or elastic band to hold the shapes inside, so they just fall out. Additionally, the xylophone stick isn't attached to the house and can get lost easily.
I was super excited to receive my order. Understandably, it took quite a bit of assembly. Prior to putting it together, I noticed scrapes where the paint was missing/chipped on the colored bars. Also, when putting it together the pieces went together quite hard in some areas because it seemed to not line up quite right. Overall would recommend, but seems quite expensive for the difficult assembly and chipped paint.
Reply from Tiny Land2026-08-03
Dear Krista,
Thank you for taking the time to share your honest feedback with us.
We’re sorry to hear that your experience did not fully meet your expectations, especially regarding the chipped paint and the difficulties you encountered during assembly. We truly appreciate you bringing these details to our attention, as feedback like yours helps us continue improving our products and customer experience.
Our customer service team will reach out to you within 24 hours to learn more about the issues you experienced and help find a suitable solution. We appreciate the opportunity to assist you and make this right.
Best Regards,
Tiny Land Team
Good quality and material washable and things to help my kid grow. I think you should make more/ different stuff for people to purchase.
Reply from Tiny Land2026-08-03
Dear customer,
Thank you so much for sharing your feedback!
We’re happy to hear that you appreciate the quality of the materials, the washable design, and how our products can support your child’s growth and development.
We also truly appreciate your suggestion about creating more and different products, and we’ll be sure to share your feedback with our relevant team for consideration.
Best Regards,
Tiny Land Team
2 hours to assemble parts fit and directions were good
Reply from Tiny Land2026-08-03
Dear Diane,
Thank you for sharing your feedback!
We’re glad to hear that the assembly instructions were clear and that the parts fit well during the setup process.
We appreciate you taking the time to share your experience!
Best Regards,
Tiny Land Team
All four corners of tent torn within month. Need to make it more steadier
Reply from Tiny Land2026-08-03
Dear customer,
We’re sorry to hear that the corners of your tent tore within the first month of use. We understand your concern and appreciate you sharing this feedback with us, as product durability and your child’s play experience are very important to us.
Our customer service team will reach out to you within 24 hours to learn more about what happened and help find a suitable solution. We appreciate the opportunity to assist you and make this right.
Best Regards,
Tiny Land Team
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Watson · 1 review · Experienced 2026-07-26 ·
★★★★★
Tiny Land: Great Products and Service
We have a lot of Tiny Land products and when we purchased the outdoor mud kitchen we confused the anti mold treatment they apply to the word for actual mold. I contacted Tiny Land and a very nice representative named Chris replied within 24 hrs and explained that the coloring was normal and will fade after sun exposure. Chris was super nice, the mud kitchen is a hit with our kid. We recommend Tiny Land.
Reply from Tiny Land2026-08-03
Dear Watson,
Thank you so much for sharing your experience with us! We’re glad to hear that Chris was able to clarify your concern about the wood coloring and provide helpful support within 24 hours.
When the mud kitchen is first received, some areas of the wood may appear slightly different in color due to the ACQ anti-corrosion treatment we use to help protect the wood. This is a normal part of the treatment process, and the color will gradually fade with sun exposure over time.
We’re so happy to hear that the mud kitchen has become a hit with your child, and we truly appreciate your recommendation and continued support of Tiny Land!
Best Regards,
Tiny Land Team
I bought this cute kitchen for my nieces birthday. I was surprised by the great quality and good old fashioned fun for her. Great work…
Reply from Tiny Land2026-08-03
Dear Wendie,
Thank you so much for sharing your lovely review!
We’re delighted to hear that the kitchen was a special birthday gift for your niece and that you were pleasantly surprised by the quality. It means a lot to know that our product brought her a fun and memorable play experience!
Best Regards,
Tiny Land Team
Tiny Land was prompt and thorough in responding to my questions.
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Richard Lipton · 3 reviews · Experienced 2026-07-26 ·
★★★★★
Delivery box arrived, wet, and damaged
We just received our first order from Tiny Land of the Tiny Land® Sweetwood Unicorn Dollhouse & Wooden Dollhouse Dolls. FedEx delivered it so my complaint may be misdirected but I will hope it will be resolved adequately. The box arrived wet and torn, and it was not in a secondary shipping box so the contents were also wet. I have pictures to support this claim. We have removed all the contents of the box, but have not yet determined whether there has been damage. I would like to see how their customer service responds, and I will add or change my review subsequently if they handle this appropriately.
Reply from Tiny Land2026-08-03
Dear customer,
We’re very sorry to hear about the condition in which your order arrived. We completely understand your concern and appreciate you bringing this to our attention.
We have already reached out to you via email from [email protected] to assist with this issue. If you haven’t seen our message, please kindly check your spam or junk folder, as it may have been filtered there by your email system.
Please rest assured that we are committed to helping you resolve this as quickly as possible. We look forward to hearing back from you and making sure you receive the support you need.
Best Regards,
Tiny Land Team
Tinyland always provides top notch products! They are always a favorite of my grand children! Couldn’t ask for a better company. Good products, prompt delivery and excellent customer service if needed!
Reply from Tiny Land2026-08-03
Hi there,
Thank you so much for your wonderful review and for being such a valued Tiny Land customer!
We’re delighted to hear that our products continue to be favorites among your grandchildren and that you’ve had great experiences with our product quality, delivery, and customer service.
Knowing that Tiny Land has been part of your grandchildren’s playtime means a great deal to us. We truly appreciate your continued trust and support, and we look forward to creating more special moments for your family!
Best Regards,
Tiny Land Team
I had an excellent experience with Tiny Land’s customer service! They responded quickly, were friendly and professional, and went above and beyond to help me with my request. The process was smooth from start to finish, and they made sure I had everything I needed. It’s refreshing to see a company that truly cares about its customers. I highly recommend Tiny Land, not only for their products but also for their outstanding customer support. Thank you for such a positive experience!
Reply from Tiny Land2026-07-24
Dear Daniela,
Thank you so much for taking the time to share such a thoughtful review! We’re truly grateful to hear that our customer service team was quick to respond and help with your request.
We especially appreciate your kind words about the care our team puts into supporting our customers. We’ll be sure to share your feedback with the team—it’s incredibly encouraging to know that our efforts made such a positive impression and contributed to such a great experience with Tiny Land!
Best Regards,
Tiny Land Team
S
S Thomas · 2 reviews · Experienced 2026-07-22 ·
★★★★★
Chris in customer services followed up…
Chris in customer services followed up on my order and kept me informed along the way. The package arrived in time for my Grandson's first birthday. Couldn't be happier with the service. Appreciate the time you took to help Grandma make his birthday special.
Reply from Tiny Land2026-07-24
Dear customer,
Thank you so much for your kind words! It means a great deal to know that Chris was able to help make sure your package arrived in time for your grandson’s first birthday.
We’re especially touched by your kind words about helping “Grandma make his birthday special”—being part of such an important milestone is something we truly appreciate.
We’ll be sure to share your wonderful feedback with Chris. Thank you again for taking the time to recognize her care and support!
Best Regards,
Tiny Land Team
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Laura · 1 review · Experienced 2026-07-14 ·
★★★★★
Mud kitchen replacement
We ordered a mud kitchen from Tiny Land which came with everything labeled wonderfully and clear instructions. Everything was great until I got to the first assembly step, and realized the guide holes on one of the parts was in the wrong spot (assembly mishap) and I couldn’t move forward with putting it together. I was too afraid to drill my own holes in case I did it wrong or split the wood etc. and then had a non-returnable item that I couldn’t assemble on my hands. I reached out to customer service and Elaine was wonderful. She asked me how I would like to resolve the issue, and I asked if they could just replace the one faulty piece for me. She put it in order for the part, but as it was out of stock in the warehouse she was able to ship me an entire new kitchen instead. I also don’t have to ship back the faulty one, which is always a pain with something this large. Wonderful customer service. Will definitely repurchase from the brand!
Reply from Tiny Land2026-07-21
Dear Laura,
Thank you so much for sharing such a thoughtful review!
We’re sorry that the guide holes on one of the mud kitchen pieces were misplaced, but we’re delighted to hear that Elaine was able to help arrange a replacement and make the process as easy as possible for you.
We truly appreciate your kind words about our customer service and your willingness to shop with Tiny Land again!
Best Regards,
Tiny Land Team
I purchased the Blossom Kitchen from Amazon and it arrived with a cracked oven window. I contacted Tiny Land directly, Elaine was so caring and helpful. The customer service was top notch. She checked to see if there was a replacement in stock and sent it out immediately. To be honest, customer service like that is so rare these days. I appreciate that so much and you’ve got a repeat customer in me.
Reply from Tiny Land2026-07-24
Dear Kristin,
Thank you so much for taking the time to share such a thoughtful review!
We’re truly sorry that your Blossom Kitchen arrived with a cracked oven window, but we’re so glad Elaine was able to help quickly by checking the replacement availability and arranging to have one sent out right away.
We truly appreciate your trust in Tiny Land and your kind words about becoming a repeat customer!
Best Regards,
Tiny Land Team
Let me just start off with “I love all things Tiny Land!” I have purchased the organic foods which are so realistic, The Farmers Market stand and the Sweetwood Dollhouse with the dolls for our granddaughter. She loves all of it. We spend hours with her just playing with her dollhouse. She loves her farmers market and putting different foods in the different slots. She has already her own little kitchen alongside her farmers market and she also has a mud kitchen outside, but she just loves all her tiny land sets. These products are so well-made and perfect for little hands and imaginations. They are relatively easy to assemble and for the cost of these items the making of memories are priceless.
Reply from Tiny Land2026-07-24
Dear Yvette,
Thank you so much for sharing such a heartfelt review—and for loving all things Tiny Land! It means so much to hear about your granddaughter enjoying her Tiny Land sets.
We especially love hearing that you spend hours playing together. Your kind words about our products truly mean a great deal to us.
Most of all, we’re touched that Tiny Land has become part of the memories you’re making with your granddaughter—those moments are incredibly special to us!
Best Regards,
Tiny Land Team
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Sofia · 1 review · Verified · Experienced 2026-06-22 ·
★★★★★
Great gift for a little one
Got this set for my nephew, it was an instant hit! You can tell he could use this for a long time in so many creative ways. Sturdy, high quality, and fun!
Reply from Tiny Land2026-07-21
Dear Sofia,
Thank you so much for your wonderful review!
We’re thrilled to hear that the set was an instant hit with your nephew! It’s especially wonderful to know you found it sturdy, high quality, and fun!
Best Regards,
Tiny Land Team
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Mary · 2 reviews · Verified · Experienced 2026-06-23 ·
★★★★★
Excellent gift!
The climbing blocks are absolutely delightful, hence the 5 stars.
For Tiny Land management: please in future include as optional a gift card to be sent with the gift. Also, if possible, include a gift wrapping option. The gift card is a must. Thank you.
Reply from Tiny Land2026-07-21
Dear Mary,
Thank you so much for your wonderful review!
We’re delighted to hear that the climbing blocks made such a delightful gift, and we truly appreciate your thoughtful suggestions about adding a gift card and gift-wrapping option.
We’ll be sure to pass your feedback along to our relevant team for consideration as we continue looking for ways to make gifting with Tiny Land even more special.
Best Regards,
Tiny Land Team
