Mars Hydro specializes in LED grow lights and grow tents since 2009, offering large range of full spectrum led grow lights and grow tents for indoor growing
Written by the business, not verified by us.Mars Hydro (mars-hydro.com) has a 3.2 out of 5 rating on OK.one, based on 409 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 40% give 1 star; The business has replied to 64% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-25.
Reviewers had a great experience with this company. Customers frequently praise the solid build quality of the lights and grow tents, noting that the equipment is very reliable and simple to set up for indoor gardening. Many people also appreciate the powerful performance, energy efficiency, and exceptionally supportive communication from the team when asking questions. Some reviewers were not happy with equipment reliability, specifically mentioning that clip fans stopped working or squeaked after just a few months of use. A few consumers additionally experienced frustrating delays or unresponsiveness when trying to resolve problems with customer support regarding faulty replacement parts.
Auto-generated from all reviews of this business. For reference only.Love mars -hydro..!!.. Very fast service & very helpful
Dear Customer, We are glad to hear that you are happy with our products and services! We appreciate you taking the time to leave us this feedback. Best Regards, Mars Hydro Customer Service Team
Pretty good website for indoor growing plants
Dear Customer, We are glad to hear that you are happy with our website and products! We appreciate you taking the time to leave us this feedback. Best Regards, Mars Hydro Customer Service Team
First grow went real good with mars hydro I hub and 2 fc1500 very easy for bigger or novice
Dear Customer, Thank you so much! We're thrilled to hear your first grow went well. It's great that the iHub and FC1500 made the process easy for you, whether you're a beginner or experienced grower. Happy growing, and thanks for choosing Mars Hydro! Best Regards, Mars Hydro Customer Service Team
Good website for buying indoor equipment!
Dear Customer, We are glad to hear that you are happy with our products! We appreciate you taking the time to leave us this feedback. Best Regards, Mars Hydro Customer Service Team
Great quality and customer service. I was confused on the correct application of the smart system, thought I was missing a plug. Vibrated customer support and received a answer in under 6 hours. Surpriseded me, will order again. Christopher
Dear Customer, We are glad to hear that you are happy with our products and services! We appreciate you taking the time to leave us this feedback. Best Regards, Mars Hydro Customer Service Team
It’s all love with mars hydro I am just shopping around for 20gal pots or different sized pots at this point 🤔 ❤️
Dear Customer, We are glad to hear that you are happy with our products! We appreciate you taking the time to leave us this feedback. Further questions we can help you please feel free to let us know! Best Regards, Mars Hydro Customer Service Team
Worst company for service dont have any come back by email! Dont have any phone Numbers tho
Dear Customer, We feel so sorry to hear that our service did not meet your expectation. Your feedback has been forwarded to the appropriate department and we are work hard on improving the overall experiences of our customers. Please be on the lookout for an email from our CS team with a resolution. Best Regards, Mars Hydro Customer Service Team
Parcel arrived really fast an packaging on point ;) Really good quality material and easy to set up , smart icontrol Got fc-e1500+ air intake with carbon filter+ Fan and sensor for grow room & now 6l Humidifier and its brilliant this Is my first time doing this and the gear of Mars Hydro make it so easy I’m surprise and delighted :) thank you mars hydro
Dear Customer, We are glad to hear that you are happy with our products and services! We appreciate you taking the time to leave us this feedback. Best Regards, Mars Hydro Customer Service Team
I love the tent, can’t connect to my devices
Dear Customer, We are sorry to hear our product did not meet your expectations. We would like to gather more information to find the best resolution for you. Please kindly contact us at [email protected] and we will help you resolve the issue. Best Regards, Mars Hydro Customer Service Team
Amazing product. High quality frame and material
Dear Customer, We are glad to hear that you are happy with our products! We appreciate you taking the time to leave us this feedback. Best Regards, Mars Hydro Customer Service Team
I bought Electronic timers, both have a problem, you cannot push a 13amp male plug into the timers, i forced one in to make it work. The 2nd one, i could not get a male plug in , only 2 thirds of the way. Ive emailed this company 4 times for a refund NO ANSWER from Mars. Worst company ive ever dealt with. I suggest not buying anything from them. There after sales is utter garbage!
Dear Customer, Your feedback has been forwarded to the appropriate department and we are work hard on improving the overall experiences of our customers. We would like to gather more information to find the best resolution for you. Please kindly contact us at [email protected] and we will help you resolve the issue. Best Regards, Mars Hydro Customer Service Team
Great company. The goods arrived on time. Works well. I'm happy
Dear Customer, Thank you for choosing Mars Hydro, I am happy to hear that you received your items in a timely manner. We strive to provide the quickest and best service possible. Best Regards, Mars Hydro Customer Service Team
I bought my light over a year ago and will say it if the best light I've bought in a long time plants love it. Havent had any issues as of over a year later plants still love it!
Dear Customer, We are glad to hear that you are happy with our products! We appreciate you taking the time to leave us this feedback. Best Regards, Mars Hydro Customer Service Team
Buying products from Marshydro was a easy and fast service came well packaged and discreetly looking i definitely had a great experience and will shop again.
Dear Customer, We are glad to hear that you are happy with our products and services! We appreciate you taking the time to leave us this feedback. Best Regards, Mars Hydro Customer Service Team
Great experience overall and customer support is amazing, fast and reliable product.
Dear Customer, We are glad to hear that you are happy with our products and services! We appreciate you taking the time to leave us this feedback. Best Regards, Mars Hydro Customer Service Team
I purchased my second growth light (Mars Hydro TSL 2000 Full Spectrum Dimmable 300W LED Grow Light SKU: TSL-2000) in 2025 and have to say this was definitely the best light to have in the market. The light is intended for vegetables and roses that my mother grows in the basement. It keeps the plants nice and warm during the winter months in MA. Definitely buying them again and referring others to buy as well!
Dear Customer, We are glad to hear that you are happy with our products! We appreciate you taking the time to leave us this feedback. Best Regards, Mars Hydro Customer Service Team
Initially I bought a mars hydro 4 x 4 tent brand new from a friend who got it but couldn't put it to use cuz he had children at the house. After purchasing the tent I hadn't fully researched Mars Hydro so I ended up buying a vivoson grow light and it works great, but it was much more expensive than a similar light from Mars Hydro. Shortly after purchasing that light, I I really checked into the Mars Hydro website and realized my $$ would go a lot further if I spent it with Mars Hydro. So I bought two more similar sized lights from them and it was off to the races. Now this is my second attempt at writing a review and even though certain laws were passed in Minnesota that took effects August 1st of about 3 years ago. I guess I'll just say that my strawberries have been going very well since I purchased these items from Mars Hydro. Recently. I purchased a four bucket hydroponic setup from them as well and it was dirt cheap. It's also very easy to set up and use even for an idiot like myself. Things are going very well but I'm still in the early stages of The process. Based on the results so far though, I foresee a very positive results in the future. So in the famous words of a great thinker of my time "chickadee check yourself before you wreck yourself" and just buy your stuff from these folks. Value for your money = good. Quality of the stuff they offer = good. You deciding to buy your stuff from another place = Fine! Then you can't come to my birthday party and we aren't best friends anymore!
Dear Customer, We are glad to hear that you are happy with our products and services! We appreciate you taking the time to leave us this feedback. Appreciate your support and we are always here to help! Happy growing! Best Regards, Mars Hydro Customer Service Team
Just recently made a purchase , I’m very impressed with these prices and with the quality of this material. I’m really looking forward to this grow , gonna have some big colas
Dear Customer, We are glad to hear that you are happy with our products! We appreciate you taking the time to leave us this feedback. Best Regards, Mars Hydro Customer Service Team
I had high expectations for MarsHydro given their reputation and the amount I’ve invested in their ecosystem, but this experience has been very disappointing. I purchased their “Auto Humidity System”, which is marketed as a complete solution. Unfortunately, the system failed in a critical way — the float mechanism got stuck and caused repeated water leakage, resulting in significant amounts of water on my floor on two separate occasions. While support has been responsive, the resolution process has been frustrating. Despite the product clearly being sold and marketed as a complete system, they insist on treating components separately when it comes to responsibility. This has led to unreasonable proposals where I’m expected to either pay extra for a working solution or accept a partial refund that leaves me with unusable parts. As a customer who has spent a significant amount of money within their ecosystem, I expected a smoother and more customer-focused resolution. Instead, it has felt like a negotiation to minimize cost rather than a genuine effort to resolve a faulty product. This experience has significantly affected my confidence in MarsHydro, and I will be looking at alternative brands going forward.
Dear Customer, We are sorry to hear our product and services did not meet your expectations. Unfortunately, we have been unable to find any related emails. We would like to gather more information to find the best resolution for you. Please kindly contact us at [email protected] and we will help you resolve the issue. Best Regards, Mars Hydro Customer Service Team
After recently purchasing a few things from Mars, I had to leave a review just to say thankyou. The purchase, delivery and functionality of everything is great and after reaching out to them a couple of times with questions about their products, they respond promptly and succinctly. Thanks so much Mars, I cannot recommend them enough.
Dear Customer, We are glad to hear that you are happy with our products and services! We appreciate you taking the time to leave us this feedback. Best Regards, Mars Hydro Customer Service Team
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