Thank you for your review.
We always recommend following the unrolling instructions enclosed in the parcel. PVC mats should be unrolled on a flat surface and weighted items such as books placed on the corners and centre area of the mat, allowing this 72 hours to lay flat before use.
We are sorry to hear you have experienced difficulty in getting the mat to lay flat.
Please do not hesitate to contact us if we can assist further.
Kind regards,
Mat Stores
Thank you for your review.
We are pleased you have found the product you were looking for and the service you received was as expected.
Kind regards,
Mat Stores
r
robertpeel · 写过 4 条评价 · 已认证 · 体验于 2025-10-08 ·
★★★★★
快速可靠的服务
快速可靠的服务,选择的垫子正是它所描述的那样,总体来说非常好。
Matstores 回复2025-10-29
Thank you for your positive review.
We are delighted that the mat is how you expected and the service you received was reliable.
Please let us know if there is anything else we can help with.
Kind regards,
Mat Stores
E
Elainne Sobinsky · 写过 1 条评价 · 体验于 2025-10-13 ·
★★★★★
我昨天订购了 2 张椅子,其中 1 张……
我昨天订购了 2 张椅子,其中 1 张椅子有损坏。
Matstores 回复2025-10-29
Thank you for your review.
Please contact us directly with your order number so we can assist you further.
Kind regards,
Mat Stores
A
Alan Peacock · 写过 12 条评价 · 已认证 · 体验于 2025-10-04 ·
★★★★★
没有大惊小怪并且准时
这不是一个特别复杂的订单,但交货很快,很细心,没有大惊小怪,而且状况良好。应该如何购买商品。
Matstores 回复2025-10-15
Thank you for your kind words.
We are pleased to hear the purchasing experience was as expected and you are happy with the product received.
Kind regards,
Mat Stores
d
dennis day · 写过 2 条评价 · 已认证 · 体验于 2025-10-03 ·
★★★★★
垫子尺寸正好
该垫子的尺寸和厚度正好适合放在我的电动椅下面。
Matstores 回复2025-10-15
Thank you for your feedback
We are pleased the mat is suitable for your needs.
Kind regards,
Mat Stores
Thank you for your positive review.
We are delighted to hear you found the information on our website helpful.
Please let us know if we can assist in the future.
Kind regards,
Mat Stores
Thank you for your feedback.
We are sorry there were issues with the delivery but we are glad this got resolved quickly and to your expectations.
We look forward to helping you again in the future.
Kind regards,
Mat Stores
R
ROBERT · 写过 1 条评价 · 已认证 · 体验于 2025-09-24 ·
★★★★★
垫子作品
垫子可以用,不好的地方是边角不平,很容易绊倒。
Matstores 回复2025-10-15
Thank you for your feedback.
We are sorry to hear the mat is not laying flat, please do not hesitate to contact us for us to assist you further.
Kind regards,
Mat Stores
V
Van · 写过 3 条评价 · 已认证 · 体验于 2025-08-28 ·
★★★★★
订购很容易,产品质量也很好。
订购很容易。产品符合我的预期和描述。
Matstores 回复2025-09-25
Thank you for your feedback.
We are delighted to hear you found the ordering process easy and the product was as expected.
Kind regards,
Mat Stores
K
Keith Forster · 写过 3 条评价 · 体验于 2025-09-05 ·
★★★★★
前一分钟它还在路上,噗的一声,它就消失了。
我为我的办公椅订购了一个垫子,在监控交付进度时,突然被告知它已交付。这有点奇怪,因为我在家工作,而且我的办公室门实际上就在我的前门旁边。送货司机非常友善地给我拍了一张收到货物的照片并以我的名字签名。唯一的问题是,照片中的人与我完全是不同的种族。不管怎样,我联系了 Mat Stores 的 Vicky,她非常乐于助人,并明确表示他们会以某种方式解决问题。事实证明,送货司机把我的包裹扔到了一个有名字而不是号码的房子里,以及在我路边的路上,那条房子也有不同的名字。 DHL 做得很好。
Matstores 回复2025-09-25
Thank you for your review.
We apologise for the issues you experienced with DHL, however we are glad you managed to locate the delivery and Vicky assisted you with this promptly and effectively.
Please do not hesitate to get back in touch if there is anything we can help with in the future.
Kind regards,
Mat Stores
G
GS · 写过 35 条评价 · 体验于 2025-08-31 ·
★★★★★
我的经历给我留下了深刻的印象……
我从 Mat Stores 购买的经历给我留下了深刻的印象。他们以非常有竞争力的价格提供了我想要的垫子。它装在一个包装完好的盒子里很快就发货了,完全保护了它,而且我还发现 Mat Stores 的售后沟通非常灵敏且令人印象深刻。肯定会再次从他们那里购买:)
Matstores 回复2025-09-25
Thank you for your feedback and kind words.
We are delighted that you found the product you required on our website at a good price.
We are also pleased the customer service team responded to your queries promptly. We look forward to assisting you again in the future.
Kind regards,
Mat Stores
Thank you for your kind words.
We are delighted to hear this is the best chair mat you have had and you are pleased with your purchase.
Please let us know if we can assist with anything in the future.
Kind regards,
Mat Stores
M
Mitch M · 写过 1 条评价 · 已认证 · 体验于 2025-08-27 ·
★★★★★
良好的产品和准时的交货
Matstores 回复2025-09-25
Thank you for your review.
We are glad the delivery arrived in good time and you are happy with your purchase.
Kind regards,
Mat Stores
B
Barry Holmes · 写过 4 条评价 · 已认证 · 体验于 2025-07-25 ·
★★★★★
与描述一致的好产品
Matstores 回复2025-09-25
Thank you for your review.
We are pleased you are happy with the product you have purchased.
Kind regards,
Mat Stores
Thank you for your feedback.
We are pleased to hear the mat is protecting your carpet as expected.
Please let us know if there is anything else we can help with.
Kind regards,
Mat Stores
Thank you for your review.
It is very important that the unrolling instructions included in the box are followed to avoid any damage or injury.
We are pleased to hear you are happy with the quality of the mat purchased.
Kind regards,
Mat Stores