Perfect for the job
Perfect for the job, well made, quick delivery
About Matstores
Data updated- Website
- matstores.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 36 reviews
- Replies to negative
- 100% (3/3)
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Is Matstores legit?
Matstores (matstores.com) has a 4.7 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 36 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Exactly what I was looking for
Exactly what I was looking for! Shipped fast & in use day 1. It is frosted vs. Clear but that's OK.
Great product
Great product, arrived in perfect condition.
Reply from Matstores2026-07-08
Thank you for your feedback. We are pleased to hear you are happy with the product and this arrived as expected. Kind regards, Mat Stores
Great product
Great product - arrived next day. Highly recommend.
Reply from Matstores2026-06-19
Thank you for your feedback and recommending us. We are delighted the order arrived so quickly and you are happy with the product. Kind regards, Mat Stores
Great product at reasonable price with…
Great product at reasonable price with quick delivery
Reply from Matstores2026-06-19
Thank you for your review. We are glad you were happy with the price of our products and received your order in good time. Kind regards, Mat Stores
Quick shipping
Quick shipping! I purchased the thickest mat they sold since my total carpet thickness exceeds 1”. It did not disappoint. Good quality and very sturdy. I expect it to last. Delivery was great. No issues.
Reply from Matstores2026-06-19
Thank you for your positive feedback. We are pleased to hear the mat is what you were looking for and meets your expectations. Please let us know if there is anything else we can help with. Kind regards, Mat Stores
Floor mat for carpet, great product
Floor mat for carpet, great product. Came back for a second one. Just make sure that the right one for the floor covering is chosen. We have a reasonably deep pile carpet, and this works great.
Reply from Matstores2026-03-05
Thank you for your feedback. We are pleased to hear the mat you received works well for your application and thank you for your second purchase. Please let us know if there is anything else we can help with. Kind regards, Mat Stores
Very rapid delivery
Reply from Matstores2026-02-17
Thank you for your review. We are delighted to hear the delivery arrived in good time. Please let us know if there is anything else we can help with. Kind regards, Mat Stores
My first time using matstores was positive
My first time using matstores. Quickly found item I was looking for (polycarbonate mat. Easy to order and prompt delivery. Satisfied with the mat. I bought in full knowledge that I would need to cut to fit the area it was intended for. Not too easy but got there in the end .cooks good on situation . Hoping it will stand the test of time and not soon crack as previous one , bought elsewhere did .
Reply from Matstores2026-02-17
Thank you for your positive feedback. We are pleased you found our website easy to navigate and found the product you were looking for. Kind regards, Mat Stores
This product has a major limitation
This product has a major limitation. I ordered the Cleartex Ultimat Chair Mat in Feb 2025 based on the description of Plush carpets over 1/2". While my carpet and pad is over an inch it seemed like a good choice. Unfortunately this has cracked in many places in less than a year. Upon contacting customer service I was advised that: "The mat you have purchased is suitable for carpets over ½” including padding and we recommend this up to a maximum thickness of 3/4" (including padding). As your carpet is over 1”, this is likely contributed to the cracking of the mat." I asked why they did not have "UP TO 3/4" in the description and was told: "Unfortunately, it is difficult for us to put this information everywhere on our website due to character limits and space limitations." They will not honor the warranty as the edge of my desk is touching the mat which voids the warranty so they win. I would have tried the next level up mat however I cannot get past the ridiculous response from Customer service for why the description is wrong. Hope this helps someone else out.
Reply from Matstores2026-01-23
Thank you for your review. More information on our recommendations can be found under the "Floor Protection Mats - Selection, Use & Care" of our website. If you are also unsure of which mat would be best for your application, you can email us for more assistance. Unfortunately, applying any furniture other than a plastic caster based chair to the mat will void any warranty on the product. We apologize for any inconvenience caused. Kind regards, Mat Stores
Cleartex Ultimat Chair Mat
Good strong chair mat, hopefully it will last a long time.
Reply from Matstores2026-01-13
Thank you for your review. We are pleased you are happy with your purchase. Kind regards, Mat Stores
Most impressed
This under chair mat is very impressive, suitably thick, good grip, chair glides incredibly well on top. most impressed.
Reply from Matstores2026-01-13
Thank you for your review. We are very happy you are impressed with your purchase and this is performing well for your needs. Kind regards, Mat Stores
Does the job
Prompt delivery. Good item. Works well.
Reply from Matstores2026-01-13
Thank you for your review. We are glad the delivery was prompt and you are happy with your purchase. Kind regards, Mat Stores
FANTASTIC
FANTASTIC - could not be happier with this deep carpet office chair protector mat ! WOW using it for over a week and it hasn't moved not even a little bit. THNAK YOU ALL FOR PRODUCING /SELLING A PRODUCT THAT DOES WHAT IT PROMISED ! Also super fast delivery - all round excellence !
Reply from Matstores2026-01-13
Thank you for your feedback and kind words. We are pleased the mat has lived up to expectations and you are also pleased with the service received. Please let us know if there is anything else we can help with. Kind regards, Mat Stores
Right product delivered punctually
Product delivered punctually, and was what I needed.
Reply from Matstores2026-01-13
Thank you for your feedback. We are delighted to hear your order arrived in a good time and was as expected. Kind regards, Mat Stores
on time
delivery as stated, right to the doorsteps, thank you : )
Reply from Matstores2025-11-20
Thank you for your review. We are pleased the delivery was accurate and on time. Kind regards, Mat Stores
The mat looks good
The polycarbonate mat that I chose appears to comply with its stated specification, but as I am not able to determine if it is actually made of polycarbonate, only time will tell if it resist the daily pressure from the wheels of my office chair which may take many years. I would have preferred to pay more for a thicker mat with beveled edges, but these were not available.
Reply from Matstores2025-11-20
Thank you for your feedback. The mat you have purchased is made from polycarbonate, with this material you do not need as much material as traditional PVC for the same performance, so a bevelled edge is not necessary. We do offer a thicker mat, the Cleartex Megamat which is 5mm thick, suitable for us on all pile carpets as well as hard floors and does come with a bevelled edge. This mat is the thickest polycarbonate chair mat on the market and is available in the size you purchased, if you wish to look at this for a future purchase, this can be found on our website. Please do not hesitate to get in touch if there is anything we can assist with. Kind regards, Mat Stores
Lovely mat.
Reply from Matstores2025-11-20
Thank you for your review. We are pleased you are happy with your purchase. Kind regards, Mat Stores
Prompt delivery
Can not fault the service from the team at Matstores, prompt delivery earlier than expected. Will certainly use again.
Reply from Matstores2025-11-20
Thank you for your positive review. We are glad the delivery arrived in good time and the service you received was as we would expect. We look forward to assisting you again in the future. Kind regards, Mat Stores
Perfect mat for thick carpet
The mat was as described and arrived quickly
Reply from Matstores2025-11-20
Thank you for your review. We are pleased to hear the mat you ordered was what you expected and arrived promptly. Kind regards, Mat Stores