Prompt, knowledgeable care with consistent follow-through and zero friction is the experience we work hard to build and maintain. It means a great deal to hear it has come through that way from start to finish.
H
Heather Scott · 写过 1 条评价 · 体验于 2026-07-01 ·
★★★★★
非常有帮助和彻底
非常有帮助和彻底。让我了解每一步的情况。
Maximus 回复2026-07-13
Helpful, thorough support that keeps you informed throughout the process is exactly the standard we aim for. We appreciate you sharing your experience.
T
Todd · 写过 1 条评价 · 体验于 2026-07-09 ·
★★★★★
到目前为止...与马克西姆斯一起度过了 4 周
到目前为止...与 Maximus 合作 4 周,我获得了堪称典范的客户服务、跟进、指导、响应能力和“产品”。 唯一不敢恭维的部分是他们的“演示”。 我对评级(和价格)的期望是他们需要更好的包装(展示)。例如,苹果产品为接收和打开其昂贵且评级较高的产品设定了黄金标准,我认为 Maximus 可以从这种“用户体验”中学习。 当用户接收/拆箱产品时,他们应该“打扮”他们的包装(欢迎套件、测试套件、产品“TRT”交付)。让每次交付都成为一次美好的体验!
Maximus 回复2026-07-13
Thank you for the thoughtful and detailed feedback — we're glad the service, guidance, and responsiveness have all been hitting the mark in these first four weeks. Your point on packaging and the unboxing experience is genuinely well-taken, and we appreciate you framing it so specifically.
M
Magnus · 写过 10 条评价 · 体验于 2026-07-09 ·
★★★★★
卓越的客户服务
我想说的是,客户服务的响应速度肯定很快,这让人松了一口气。很多时候你为了某件事而加入,然后你就被遗忘了,而在 Maximus 到目前为止,这是一次很棒的经历。 我对实验室测试和定价有所担忧,得到了解释,我感觉好多了。 我想说的是,客户服务对他们的产品非常了解,如果您需要帮助并试图找出该走的方向,他们可以做到。 感谢您所做的一切!
Maximus 回复2026-07-10
Feeling supported rather than forgotten after signing up is something we genuinely care about, and it's great to hear the team was able to address your concerns clearly and knowledgeably. We look forward to continuing to be there when you need us.
Thank you for the kind words about the team and the experience — we're sorry to hear that pricing has been a barrier to continuing, and we have reached out through Trustpilot to see if there is anything we can do to help find a solution that works for you.
J
Jeffrey Moore · 写过 1 条评价 · 体验于 2026-07-08 ·
★★★★★
细心
细心、反应灵敏并致力于解决问题
Maximus 回复2026-07-10
Attentive, responsive support that sees things through to resolution is the standard we hold ourselves to. We appreciate you sharing your experience.
B
Brandon Crawford · 写过 1 条评价 · 体验于 2026-07-08 ·
★★★★★
优秀的客户服务。极其公平的定价。
优秀的客户服务。极其公平的定价。基本上就是我在标题中所说的,呵呵。
Maximus 回复2026-07-10
We appreciate the kind words on both the service and pricing, and we look forward to continuing to deliver on both, Brandon.
Thank you for taking the time to recognize Alondra by name — professionalism and genuine pride in the work are exactly the qualities we look for in our team, and it's great to hear they came through so clearly. We'll make sure she sees this.
Going from a concern to a resolution that genuinely changed your perspective is something we take seriously — thank you for giving us the opportunity to make it right. The kind of responsive, communicative support you described is exactly what we hold our team accountable to.
Two years of consideration followed by two months of results that have exceeded expectations is exactly the kind of outcome we work toward. We look forward to continuing to support your progress.
Hearing that every part of the experience has felt that seamless, from setup to ongoing support, is exactly what we aim for. We appreciate you sharing that.
P
Paul Traver · 写过 1 条评价 · 体验于 2026-07-02 ·
★★★★★
沟通
沟通、快速运输
Maximus 回复2026-07-06
Clear communication and reliable delivery are two things we work hard to get right every time. We appreciate you sharing your experience.
H
Heatstroke · 写过 1 条评价 · 体验于 2026-07-02 ·
★★★★★
与我的医生和……一起工作
与我的医生合作,处方更新过程非常简单。总而言之,我在这个组织中获得了非常好的体验。
Maximus 回复2026-07-06
A smooth renewal process and a physician who is easy to work with are two things that make a real difference in the day-to-day experience. We're glad it has been a good one so far.
Handling a difficult situation with that level of straightforward resolution is the standard we hold ourselves to, and we're glad the team was able to make it right. We hope to have the opportunity to support you again down the road.
D
David Meyer, III · 写过 3 条评价 · 体验于 2026-07-02 ·
★★★★★
马克西姆斯是最大的
客户服务很棒。医生信息丰富并且与您合作良好。产品都是一流的
Maximus 回复2026-07-02
Attentive support, an engaged physician, and quality products coming together is exactly the standard we hold ourselves to. We appreciate you sharing your experience.
C
CHRISTOPHER · 写过 3 条评价 · 体验于 2026-06-30 ·
★★★★★
很棒的 trt 提供商
Maximus 部落是 trt 的重要提供者,帮助我极大地提高了我的生活质量。每当出现问题或我需要询问有关我的方案或处方的问题时,他们总是以他们的帮助方式提供帮助和彻底。感谢你们的经历并帮助我恢复了生活!
Maximus 回复2026-07-02
Hearing that the experience has made a meaningful difference in your quality of life is exactly why this work matters to us. We're glad the team has been there when you needed them, and we look forward to continuing to support you.
We apologize for the experience you've had with us.
A manager has reached out to you directly and would like to help make this right. Please respond when you're able so we can work together on a resolution.
T
Ty Shingledecker · 写过 2 条评价 · 体验于 2026-06-27 ·
★★★★★
马克西姆斯在各方面都很棒。
Maximus 让您轻松获得作为男人所需的一切。它为您提供了您所在地区的一位医生,您可以与他们交谈,因为他们位于同一时区。当谈到您需要的补充剂时,Maximus 提供了一系列很好的选择。产品的价格是公平的,因为你的钱花在你的健康上,所以如果你想买便宜的,那么你就是在欺骗自己和你的身体。每当我需要什么东西时,总会有一个真人或我的医生做出回应。
Maximus 回复2026-06-29
The combination of time-zone matched physicians, a broad range of options, fair pricing, and real people responding every time is exactly the experience we set out to build. We look forward to continuing to support you.
Thank you for the recommendation, Bryce — a team that listens and a price point that makes it accessible are two things we work hard to get right. We look forward to continuing to support your fitness journey.
D
Darren · 写过 1 条评价 · 体验于 2026-06-28 ·
★★★★★
总是快速回复问题
总是快速回复问题!对 Maximustribe 非常满意
Maximus 回复2026-06-29
Knowing that your questions are met with a prompt response every time is the kind of reliability we work hard to deliver, Darren — thank you for sharing that, and we look forward to continuing to support you.