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健康与医疗

Maximus

61 条评价

4.861 条评价
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关于 Maximus

数据更新
网站
maximustribe.com
分类
健康与医疗
所在地
United States · Santa Monica
状态
待认证
近 12 个月
61 条评价
差评回复率
100%(3/3 条)
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Maximus靠谱吗?

Maximus(maximustribe.com)在 OK.one 的综合评分为 4.8 分(满分 5 分),基于本站收录的 61 条用户评价,属于健康与医疗分类,口碑优秀。好评高度一致,95% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

A
Andrew Kerr · 写过 1 条评价 · 体验于 2026-07-11 ·

伟大的全能

及时响应、关爱个人、受过教育的医疗保健。他们与您合作,帮助您实现目标并定期跟进,以确保一切顺利。 没有一个负面例子。

Maximus 回复2026-07-13

Prompt, knowledgeable care with consistent follow-through and zero friction is the experience we work hard to build and maintain. It means a great deal to hear it has come through that way from start to finish.

H
Heather Scott · 写过 1 条评价 · 体验于 2026-07-01 ·

非常有帮助和彻底

非常有帮助和彻底。让我了解每一步的情况。

Maximus 回复2026-07-13

Helpful, thorough support that keeps you informed throughout the process is exactly the standard we aim for. We appreciate you sharing your experience.

T
Todd · 写过 1 条评价 · 体验于 2026-07-09 ·

到目前为止...与马克西姆斯一起度过了 4 周

到目前为止...与 Maximus 合作 4 周,我获得了堪称典范的客户服务、跟进、指导、响应能力和“产品”。 唯一不敢恭维的部分是他们的“演示”。 我对评级(和价格)的期望是他们需要更好的包装(展示)。例如,苹果产品为接收和打开其昂贵且评级较高的产品设定了黄金标准,我认为 Maximus 可以从这种“用户体验”中学习。 当用户接收/拆箱产品时,他们应该“打扮”他们的包装(欢迎套件、测试套件、产品“TRT”交付)。让每次交付都成为一次美好的体验!

Maximus 回复2026-07-13

Thank you for the thoughtful and detailed feedback — we're glad the service, guidance, and responsiveness have all been hitting the mark in these first four weeks. Your point on packaging and the unboxing experience is genuinely well-taken, and we appreciate you framing it so specifically.

M
Magnus · 写过 10 条评价 · 体验于 2026-07-09 ·

卓越的客户服务

我想说的是,客户服务的响应速度肯定很快,这让人松了一口气。很多时候你为了某件事而加入,然后你就被遗忘了,而在 Maximus 到目前为止,这是一次很棒的经历。 我对实验室测试和定价有所担忧,得到了解释,我感觉好多了。 我想说的是,客户服务对他们的产品非常了解,如果您需要帮助并试图找出该走的方向,他们可以做到。 感谢您所做的一切!

Maximus 回复2026-07-10

Feeling supported rather than forgotten after signing up is something we genuinely care about, and it's great to hear the team was able to address your concerns clearly and knowledgeably. We look forward to continuing to be there when you need us.

P
Pam Con · 写过 2 条评价 · 体验于 2026-05-10 ·

优质的客户服务

我喜欢这些选择。 与我交谈的人一路上都提供了很多信息并且乐于助人。 我只是希望在初次发货后,成本不要那么高,所以我不能继续

Maximus 回复2026-07-14

Thank you for the kind words about the team and the experience — we're sorry to hear that pricing has been a barrier to continuing, and we have reached out through Trustpilot to see if there is anything we can do to help find a solution that works for you.

J
Jeffrey Moore · 写过 1 条评价 · 体验于 2026-07-08 ·

细心

细心、反应灵敏并致力于解决问题

Maximus 回复2026-07-10

Attentive, responsive support that sees things through to resolution is the standard we hold ourselves to. We appreciate you sharing your experience.

B
Brandon Crawford · 写过 1 条评价 · 体验于 2026-07-08 ·

优秀的客户服务。极其公平的定价。

优秀的客户服务。极其公平的定价。基本上就是我在标题中所说的,呵呵。

Maximus 回复2026-07-10

We appreciate the kind words on both the service and pricing, and we look forward to continuing to deliver on both, Brandon.

B
Brian Galligan · 写过 1 条评价 · 体验于 2026-07-07 ·

阿隆德拉

客户支持部门的 Alondra 非常出色地回答了我所有的疑虑。 她以如此专业和迅速的方式处理了这件事。 她对自己工作的自豪感油然而生! 👏👏👏👏

Maximus 回复2026-07-10

Thank you for taking the time to recognize Alondra by name — professionalism and genuine pride in the work are exactly the qualities we look for in our team, and it's great to hear they came through so clearly. We'll make sure she sees this.

W
WH · 写过 3 条评价 · 体验于 2026-07-07 ·

伟大的公司!

他们为我解决了一个最初的问题。 他们的客户服务非常出色且反应灵敏,并且在整个过程中都会让您随时了解您的订单。 很棒的公司!

Maximus 回复2026-07-07

Going from a concern to a resolution that genuinely changed your perspective is something we take seriously — thank you for giving us the opportunity to make it right. The kind of responsive, communicative support you described is exactly what we hold our team accountable to.

B
Brandon Wright · 写过 1 条评价 · 体验于 2026-07-06 ·

希望我没有等那么久

入职流程简单明了,对客户服务和医生的问题的响应速度极快,按时交付处方,简单的实验室和快速的周转,最重要的是,恩克罗米芬方案正如宣传的那样发挥作用。我花了两年多的时间来决定是否加入 Maximus,现在已经两个月了,这只是一次很棒的经历,而且结果比预期的要好。

Maximus 回复2026-07-06

Two years of consideration followed by two months of results that have exceeded expectations is exactly the kind of outcome we work toward. We look forward to continuing to support your progress.

B
Britt Elliott · 写过 1 条评价 · 体验于 2026-07-06 ·

就像一台润滑良好的机器

就像一台润滑良好的机器 - 易于设置,测试快速方便,从医生到客户支持的每个人都非常适合合作 - 强烈推荐。

Maximus 回复2026-07-06

Hearing that every part of the experience has felt that seamless, from setup to ongoing support, is exactly what we aim for. We appreciate you sharing that.

P
Paul Traver · 写过 1 条评价 · 体验于 2026-07-02 ·

沟通

沟通、快速运输

Maximus 回复2026-07-06

Clear communication and reliable delivery are two things we work hard to get right every time. We appreciate you sharing your experience.

H
Heatstroke · 写过 1 条评价 · 体验于 2026-07-02 ·

与我的医生和……一起工作

与我的医生合作,处方更新过程非常简单。总而言之,我在这个组织中获得了非常好的体验。

Maximus 回复2026-07-06

A smooth renewal process and a physician who is easy to work with are two things that make a real difference in the day-to-day experience. We're glad it has been a good one so far.

C
Carl Ingersoll · 写过 1 条评价 · 体验于 2026-07-03 ·

当情况发生变化时,退款毫无困难

我的订阅自动续订 12 个月。一周后,我进行了血液检查,结果使我无法继续治疗方案。虽然订阅不可退款,但我联系了客户服务,他们毫无麻烦或困难地退还了全额订阅。我向聊天代理陈述了问题,代理将其转介给代表,然后我收到一条回复消息,说他们将退还金额。如果我能够回到协议,我一定会把它作为我的第一选择。

Maximus 回复2026-07-06

Handling a difficult situation with that level of straightforward resolution is the standard we hold ourselves to, and we're glad the team was able to make it right. We hope to have the opportunity to support you again down the road.

D
David Meyer, III · 写过 3 条评价 · 体验于 2026-07-02 ·

马克西姆斯是最大的

客户服务很棒。医生信息丰富并且与您合作良好。产品都是一流的

Maximus 回复2026-07-02

Attentive support, an engaged physician, and quality products coming together is exactly the standard we hold ourselves to. We appreciate you sharing your experience.

C
CHRISTOPHER · 写过 3 条评价 · 体验于 2026-06-30 ·

很棒的 trt 提供商

Maximus 部落是 trt 的重要提供者,帮助我极大地提高了我的生活质量。每当出现问题或我需要询问有关我的方案或处方的问题时,他们总是以他们的帮助方式提供帮助和彻底。感谢你们的经历并帮助我恢复了生活!

Maximus 回复2026-07-02

Hearing that the experience has made a meaningful difference in your quality of life is exactly why this work matters to us. We're glad the team has been there when you needed them, and we look forward to continuing to support you.

J
John Casto · 写过 3 条评价 · 体验于 2025-12-30 ·

即使您从未开始他们的服务,他们也会向您收费

我完成了注册过程,但从未预约过医生或进行过血液检查。注意到他们无缘无故地重新向我收取 249 美元/月的费用(没有发送任何产品,因为我从未经历过抽血或预约医生开处方的过程) 远程医疗公司通常会在您完成结帐后对您的卡进行预授权,但除非您完成该过程并开始治疗,否则永远不会向您收费。不惜一切代价避开这家公司

Maximus 回复2026-06-30

We apologize for the experience you've had with us. A manager has reached out to you directly and would like to help make this right. Please respond when you're able so we can work together on a resolution.

T
Ty Shingledecker · 写过 2 条评价 · 体验于 2026-06-27 ·

马克西姆斯在各方面都很棒。

Maximus 让您轻松获得作为男人所需的一切。它为您提供了您所在地区的一位医生,您可以与他们交谈,因为他们位于同一时区。当谈到您需要的补充剂时,Maximus 提供了一系列很好的选择。产品的价格是公平的,因为你的钱花在你的健康上,所以如果你想买便宜的,那么你就是在欺骗自己和你的身体。每当我需要什么东西时,总会有一个真人或我的医生做出回应。

Maximus 回复2026-06-29

The combination of time-zone matched physicians, a broad range of options, fair pricing, and real people responding every time is exactly the experience we set out to build. We look forward to continuing to support you.

B
Bryce Lind · 写过 3 条评价 · 体验于 2026-03-27 ·

这是一家很棒的公司合作……

这是一家很棒的公司,可以与我合作实现我的健身目标,他们实际上会倾听你的情况,并且价格实惠,强烈建议使用它们

Maximus 回复2026-06-29

Thank you for the recommendation, Bryce — a team that listens and a price point that makes it accessible are two things we work hard to get right. We look forward to continuing to support your fitness journey.

D
Darren · 写过 1 条评价 · 体验于 2026-06-28 ·

总是快速回复问题

总是快速回复问题!对 Maximustribe 非常满意

Maximus 回复2026-06-29

Knowing that your questions are met with a prompt response every time is the kind of reliability we work hard to deliver, Darren — thank you for sharing that, and we look forward to continuing to support you.