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Health & Medical

Maximus

61 reviews

4.861 reviews
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About Maximus

Data updated
Website
maximustribe.com
Category
Health & Medical
Location
United States · Santa Monica
Status
Unclaimed
Last 12 months
61 reviews
Replies to negative
100% (3/3)
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Is Maximus legit?

Maximus (maximustribe.com) has a 4.8 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

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Paul Peterson · 1 review · Experienced 2026-08-02 ·

Maximus is efficient

Maximus is efficient, responsive, and always provides great service. Everything is shipped on time, communication is timely, and the products are outstanding!

Reply from Maximus2026-08-03

Thank you for the kind words, Paul. Efficiency, timely communication, and consistent delivery are standards we work hard to uphold across every touchpoint. We appreciate you sharing your experience.

J
Jesus Rivera · 1 review · Experienced 2026-03-02 ·

Feeling amazing!

Team is great!! Doctor is great!!! Feeling amazing!!!! Thank you 😁

Reply from Maximus2026-08-03

Thank you for the enthusiasm — hearing that the team, the physician, and the results have all come together that way means a great deal. We look forward to continuing to support you!

J
Jay · 2 reviews · Experienced 2026-07-27 ·

Great customer service and speedy…

Great customer service and speedy delivery for both labs and meds!

Reply from Maximus2026-07-29

Thank you for the feedback — responsive support and reliable delivery on both the lab and medication side is exactly what we work to maintain. We appreciate you sharing your experience!

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Paulo Mendes · 1 review · Experienced 2026-07-15 ·

I have been a Maximus Tribe member for…

I have been a Maximus Tribe member for two years, and my experience has been excellent. I am in my late 40s, but through a combination of consistent exercise, discipline, a strong focus on my health, and the support of the Maximus protocols, the health metrics I track now estimate my biological age at 29. What I appreciate most about Maximus is how simple they make the entire process. The treatment options are clear, the protocols are easy to understand and follow, and the platform is very user-friendly. The doctors are knowledgeable, the virtual consultations are seamless, and the customer service team is consistently responsive and helpful. A recent experience reinforced my confidence in the company. My testosterone cream did not arrive, even though the website showed that it had been delivered. I contacted customer support, and within three days they sent me a replacement so that I would not risk interrupting my protocol. There was no unnecessary bureaucracy or back-and-forth—just a fast and effective solution. Maximus combines high-quality medical care, convenience, excellent technology, and outstanding customer service. I recommend Maximus Tribe 100% to anyone who is serious about improving their health, performance, and longevity.

Reply from Maximus2026-07-27

Thank you for taking the time to share something that comprehensive after two years — the results you've achieved speak for themselves, and knowing that the platform, clinical team, and support have all held up consistently throughout means a great deal to us. We look forward to continuing to be part of what you're building.

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Iphone Iphone · 1 review · Experienced 2026-07-24 ·

I had been having trouble with energy…

I had been having trouble with energy and performance lately, and had lost my oomph. Didn’t want to except the truth, but decided to get checked and I had low T. So far everything has been a fast and a smooth experience. Its only been a little over two weeks but I feel better already. I have more drive and feel like getting things done again, instead of just sitting around and doing nothing. My confidence is returning and I’m feel better mentally, physically and emotionally.

Reply from Maximus2026-07-27

Recognizing the issue and taking that first step is often the hardest part, and it's great to hear that the experience has been smooth and that the results are already making a difference across the board. We look forward to continuing to support your progress.

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David Epstein · 4 reviews · Experienced 2026-07-25 ·

Highly knowledgeable physician who…

Highly knowledgeable physician who prescribed a protocol that works, great products, lots of treatment options not available elsewhere.

Reply from Maximus2026-07-27

Thank you for the feedback — a knowledgeable physician, effective protocols, and access to treatment options that are hard to find elsewhere are pillars we take real pride in. We look forward to continuing to support you.

K
Katie Kempinski · 6 reviews · Experienced 2026-07-24 ·

SUBSCRIBERS BEWARE! Now only 1 month of medication for 10 week subscription price...

I am subscribed their 10-Week Tirzepatide Microdose Plan. Before this most recent shipment, they auto-billed my card on 7/14. About a week later I get my refill questionnaire. Today I receive my medication and the via is only 1/3 full and the outer label says '28 days'. When I inquired, the doctor said "Maximus has moved away from the bulk dosing, so this is monthly dosing, 28 days, so it will be less medication." So they charged my card for $250 for a 10-Week plan...then sent me a month's supply and said that's just how they're doing it now. There was one message in my inbox about the pricing switch...but it was sent 7/22. So that means they billed me $250 for a 10 WEEK supply on 7/14, then sent a message in my portal 7/22 that they were changing it to $250 for a MONTH supply. AFTER they billed me and with no option to opt in / opt out of the new terms. This is some FTC violation level tomfoolery. What is especially rich is that they say they're going to charge $250 per month regardless of dose - so customers like me subscribing to the MICRODOSE get scammed, basically.

Reply from Maximus2026-07-27

We've requested account information through Trustpilot. Please respond with those details so a manager can reach out to review your situation and work to resolve all of your concerns.

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Roger Padgett · 8 reviews · Experienced 2026-07-22 ·

Follow up on a sign-up for the program was subpar.

I give this ranking because once contacted they’re very responsive. I’m hoping that she’s able to get me the refund that I expect as soon as possible. I didn’t see any attempt since I started the program in February to get me to complete the sign-in process. Doesn’t mean I didn’t get it, just means I didn’t remember seeing it.

Reply from Maximus2026-07-23

Thank you for the honest feedback — we're glad the team has been responsive, and we have reached out through Trustpilot to follow up on the refund and any outstanding onboarding steps so we can work toward a resolution for you.

J
John Wrzesinski · 1 review · Experienced 2026-07-22 ·

The doctor and staff are very friendly…

The doctor and staff are very friendly and they actually message you back if you have any questions or concerns! I'm only a month in and have experienced very good results so far! I'll follow up on month three and let you know!

Reply from Maximus2026-07-23

Thank you for the early update — results at the one-month mark alongside a team that stays responsive is a great foundation, and we look forward to hearing how things continue to progress at month three.

T
Tommy Ellis · 1 review · Experienced 2026-07-21 ·

Bryan did an excellent job of customer…

Bryan did an excellent job of customer service! Products work as well.

Reply from Maximus2026-07-23

We're glad Bryan was able to deliver that level of service, and we'll make sure he hears this. We're also glad the products have been delivering results!

S
Scott · 5 reviews · Experienced 2026-07-21 ·

My experiences with Maximus can be…

My experiences with Maximus can be summed up in these bullets 1.) terrific customer service. Able to resolve any problem. 2.) excellent communication and support from dr 3.) good products and effective 4.) discrete shipping and handling and logistics communication 5.) overall I’m very happy with everything.

Reply from Maximus2026-07-22

Hitting the mark across service, clinical support, product quality, and discreet delivery is exactly the standard we hold ourselves to. We're glad the experience has reflected that across the board, Scott.

D
Danielle Stout · 1 review · Experienced 2026-07-20 ·

I’ve had An amazing experience all my…

I’ve had An amazing experience all my questions have been answered and my products arrive on time I’m very happy

Reply from Maximus2026-07-20

Questions answered and products arriving on time is the baseline we hold ourselves to, and we're glad it has translated into a genuinely positive experience. We look forward to continuing to support you, Danielle.

C
Cameron Robertson · 1 review · Experienced 2026-07-17 ·

Very friendly people quick to respond…

Very friendly people quick to respond and helpful, very insightful with their answers to my questions

Reply from Maximus2026-07-21

Friendly, fast, and genuinely informative support is a combination that makes a real difference — thank you for sharing that the team has been delivering on all three. We look forward to continuing to be there when you need us.

C
Charlotte · 1 review · Experienced 2026-07-13 ·

Great customer service

Great customer service when I needed to tweak the order and the dates, very much appreciated!

Reply from Maximus2026-07-20

Flexible, responsive support when you need to make adjustments is something we genuinely prioritize. We appreciate you taking the time to share your experience.

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Dan Park · 1 review · Experienced 2026-07-12 ·

Great guys

Great guys, always willing to work with you. Broke a vial by accident and they replaced it anyway. Definitely give these guys a try.

Reply from Maximus2026-07-20

Taking care of our patients even in situations like that is something we believe in, and we're glad the team was able to make it right. We look forward to continuing to support you.

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Justin Craun · 2 reviews · Experienced 2026-07-15 ·

Quality of products and customer…

Quality of products and customer service have been great.

Reply from Maximus2026-07-20

We're glad both the products and the support experience have been delivering, Justin. We appreciate you sharing that.

A
Andrew Doucet · 1 review · Experienced 2026-07-15 ·

Highly recommend!

Great customer support. Quick to respond and makes sure to resolve everything efficiently. Professional, responsive, and genuinely helpful team. Highly recommend! Thanks!

Reply from Maximus2026-07-20

Thank you for the recommendation, Andrew — professional, responsive support that sees things through to resolution is the standard we hold our team to. We're glad it has come through that way.

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Thomas Hernandez · 1 review · Experienced 2026-03-02 ·

Maximus Tribe, Best in the Buisness

Maximus Tribe has really helped me turn my life around. Their product has been phenomenal and their service has been outstanding.

Reply from Maximus2026-07-14

A product that delivers and a team that shows up — thank you for sharing that both have made a meaningful difference, Thomas. We look forward to continuing to be part of your journey.

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Rodney Morsch · 1 review · Experienced 2026-07-13 ·

I have have been using Maximus for…

I have have been using Maximus for testosterone treatment and have had a great experience and results.

Reply from Maximus2026-07-13

Positive results from the testosterone protocol paired with a great overall experience is exactly what we work toward. We look forward to continuing to support you.

M
Manuel · 3 reviews · Experienced 2026-07-09 ·

Simple and fast answers

Reply from Maximus2026-07-14

Simple and fast is exactly what good support should feel like! We appreciate you sharing your experience.