客户服务非常…
客户服务非常敏感。他们非常擅长创造我的设计
MEK Magnet(mekmagnet.com)在 OK.one 的综合评分为 4.1 分(满分 5 分),基于本站收录的 61 条用户评价,属于车辆与交通分类,口碑良好。20% 的评价为 1 星,差评比例偏高;商家回复了 93% 的差评;近 12 个月新增 41 条。数据最后更新于 2026-08-10。
客户服务非常敏感。他们非常擅长创造我的设计
很棒的产品,店主非常友善且乐于助人
定制 Mek 磁铁提供优质的产品和优质的客户服务。我想要的一切,他们都把我脑海中的想法做得更好。我所到之处都引人注目。且小道坚韧,能抵挡住树枝对身体的影响
很高兴能够快速完成我的定制设计。磁铁看起来很棒!可能需要时不时地回来更换外观。
这是我的第二套 MEK 越野盔甲 - 第一套是丑陋的圣诞毛衣。现在我的装备 (Rig O’Mortis) 已升级为符合他名字的定制设计。我非常感谢 Monika 和团队通过他们的渠道接受并转移我的订单,这样我就可以及时拿到订单前往田纳西州参加 Bronco SCE。我还注意到装甲有一些新的变化——这太棒了(使门件的底部分开,而不是门板的一部分)正确安装面板总是很痛苦(我自己把它们分开以便安装更容易))。迫不及待地想在 Instagram 和我的其他社交媒体上发布,让所有人都能看到。很棒的客户服务。
Thank you so much for the amazing review! We cannot wait to see photos of your rig at the event! Monika Team MEK
从开始到结束的出色体验。 我带着对定制军事风格包裹的非常具体的愿景来到 MEK Magnet,他们的团队绝对做到了。沟通、对细节的关注以及整体质量超出了我的预期。 设计过程很顺利,他们花时间准确理解我的目的。安装时,一切都完美排列,最终产品看起来甚至更好。 我已经收到了无数关于这个构建的赞美,它确实是独一无二的。我强烈向那些希望将车辆提升到新水平的人推荐 MEK Magnet。
Thank you so very much for this incredible review Elvis!!! Incredibly appreciate you!!!! Monika Team MEK
我的购买体验非常好。在订购客户服务时遇到问题帮助我解决了问题。尚未收到我的订单,但我相信它会很棒!
Thank you so very much Andreas!!! Your Order is shipping this week and we are very excited to see it on your rig!!! Monika Team MEK
很棒的服务和产品。拥有第二套,我们使用它们已有 4 年了,非常高兴。
Hey George! Thank you so much for the amazing review! Cheers to many more adventures! Monika Team MEK
我特别投资于定制设计过程,因为它被视为与我的个人品牌和个性相关的独一无二的创作。现在看到它作为可供其他人购买的标准设计进行销售,这引起了我对公平性、原创性和我所购买产品的价值的严重担忧。这超出了我的设计现在的营销价值! 如果某个设计作为独家销售,则在未经明确同意的情况下,以后不得将其重新利用、复制或货币化以供其他客户使用。这样做会破坏购买背后的协议和信任,以及我个人品牌的完整性。 我不会再从这家公司购买。我也不会购买定制服务。从设计理念开始获得灵感是可以的,但现在将别人的设计作为标准出售是犯规的。
Hey Michelle! We’re sorry to hear that you feel disappointed. We take concerns about fairness and transparency very seriously. To clarify for anyone reading, all artwork created through MEK’s custom design process is developed in-house by our design team. Customers do not transfer original artwork ownership to MEK — rather, MEK creates the artwork based on collaborative direction and retains intellectual property rights unless a separate exclusivity agreement is purchased. “Custom” at MEK means the design was created specifically for that customer’s project and build. It does not automatically mean exclusive ownership of the underlying artwork unless that is clearly contracted in advance. It’s also important to note that many of our Reproductions serve primarily as inspiration galleries. In fact, your particular design direction itself evolved from inspiration drawn from a previous project displayed in that section — which is how many creative collaborations begin. That said, we understand how exclusivity can feel personal, and we acknowledge that we can always improve clarity in how we communicate the distinction between custom creation and exclusive licensing. We remain open to continuing this conversation directly and professionally. Monika Team MEK
我订购了错误的产品,莫妮卡与我合作纠正了我的错误。 我有一辆吉普车角斗士,但错误地订购了 JL。 总之,她提出以折扣价邮寄角斗士所需的零件,而不是全额退货和“重新开始”过程。 谢谢。
Thank you for the great review Torsten! Happy wheeling and please share photos of your adventures!!!! Monika Team MEK
我上网查了一下,有几个问题。我直接给 MEK 打电话,每个问题都得到了快速而准确的答复。我回到网上,为我的 2020 JLU Rubicon 订购了一套 Nano Trail Guards。迫不及待地想得到它们
Thank you for the awesome review Stan!!! We cannot wait to see this on your Jeep! Monika Team MEK
令人惊叹的客户服务。我联系 MEK Magnet 是否可以制作定制磁铁。莫妮卡创始人兼首席执行官很快写信给我,我们可以做到这一点。她的电子邮件中充满了兴奋和对她为我们创造的产品的热情。 谢谢莫妮卡迫不及待地想展示我的 JK 定制设计之一。
Thank you so much for the great review Greg! we are really excited to see your new Armor on your Jeep! Have the best day! Monika Team MEK
当我收到我的产品时。这只是一个黑色磁铁引擎盖,据说适合 2010 年 JK,但实际上不适合。挡风玻璃刮水器喷水杆不匹配。此外,当我把它从盒子里拿出来时,产品上有几处凹痕和撕裂。当我打电话给你们的客户服务部时,那位女士告诉我无法退货。
Hi Todd! Thank you for taking the time to leave a review. We’re genuinely sorry to hear that your experience did not meet expectations, and we appreciate the opportunity to clarify a few important points. First, we do not have any record of you reaching out to our customer service team via email, phone, or our support portal. That said, we absolutely want to make sure any concerns are addressed correctly and fairly. Regarding fitment: our JK Hood Armor is designed specifically for the OEM dual washer port hood, which is what the majority of 2010 JKs are equipped with. If a vehicle has a single center washer port, the hood armor can still be used, but it does require a small trim to the main hood panel to accommodate that center nozzle. This requirement is noted in our product documentation, and our team is always happy to walk customers through that process before or after purchase. As for the condition of the product: if an item ever arrives damaged in the box - whether that’s a tear, ding, or defect - we 100% replace it under warranty. We stand firmly behind our products, and damage in transit is never something we would deny or refuse to resolve. Because of that, we’re not sure where the miscommunication may have occurred, but it does not reflect our standard policy or values. We would truly welcome the chance to make this right. If you’re open to it, please reach out to us directly at [email protected] with your order number so we can review this with you and find a proper resolution. Our goal is always to protect your Jeep and your experience and we’re here to help. Monika Team MEK
我们已经在我们的 2024 Bronco 4D 上使用了我们的 MEK Armor,在数百英里的小道上行驶,我们之前已经回顾过我们认为它们对我们的 Bronco 的保护有多棒。 几个月前,我们正处于亚利桑那州微爆发的中心。 时速超过 100 英里的大风将屋顶的瓷砖刮落,小船翻倒,附近的每一件庭院家具都乘坐多西快车穿过街道。 我们的 Bronco 遭受了 8000 美元的损失。 MEK装甲所在的地方没有受到任何损坏。 后乘客车门的一个部分被完全凿穿,但下面的油漆没有损坏。 我有照片显示损坏情况。 我们的保险公司更换了 MEK 装甲,因为如果我们不穿上它,我们肯定会遭受更多的伤害。 我们总是得到关于盔甲的赞美,我们很高兴分享它的强度。 原始套件已在 Bronco 上以超过 80 英里/小时的速度行驶了 15,000 多英里。 10/10会再次购买并推荐给大家。
Hey Jeff! This is AMAZING and I am so thrilled the Armor did it's job above and beyond! Now officially #ArizonaMicroburstRated Armor! Thank you so much for sharing this incredible story! Super appreciate you! Monika Team MEK
如果您正在寻找一家关心的公司!就是这样!优质的客户服务,优质的产品!如果您正在寻找一种产品来保存带有图形的油漆。放手,这是要走的路。
Hey David! Thank you so much for the awesome review!!! You've completely made our day!!!! Monika Team MEK
我打电话描述了我对适用于我的 Bronco 的 Trail Armor 产品的愿景。我和店主谈过,她完全理解并实现了这一点。该团队的设计完全符合我的设想并交付了它。我为我的另一辆野马车购买了第二套 Trail Armor,它在圣诞节期间大受欢迎。他们还为我制作了一些来自 Trail Armor 系列的定制商业标牌,看起来很棒。 MEK Magnet 从第一天起就照顾我,我打算在未来购买更多。
Hey Brian! Thank you for this amazing review! Super appreciate your loyalty and support and will definitely make sure we always take great care of you and your Broncos! Monika Team MEK
它应该保护我的油漆,但当我把它取下来时。它会在油漆上留下一层薄膜,无法将其抛光!! 真是浪费钱啊!!
Hey Khamphouk! We’re really sorry this caused frustration - that’s never the experience we want anyone to have, especially when protecting your paint is the entire reason for our products. What you’re seeing is most often caused by moisture getting between the armor and the vehicle, then drying over time. When water vapor evaporates, it can leave behind mineral or environmental residue on top of the clear coat. It’s not damage and it’s not from the material itself - and it’s fully removable with proper detailing. That said, we absolutely want to help. Every vehicle, environment, and use case is different, and photos make a huge difference in diagnosing what’s going on. If you’re willing, please reach out to us directly at [email protected] and share a few pictures - our team will walk you through the best solution and make sure your paint is restored properly. We stand behind our USA-made products and our customers, and we appreciate the chance to troubleshoot this with you. Monika Team MEK
品质优良且易于安装。我们将丑陋的毛衣设计应用到陈列室中的新款牧马人上,客户很喜欢它。我们已经在讨论尝试在 loca 游行中尝试吉普车的不同设计。
Thank you for the stellar review Eric! Really appreciate you! We have a amazing America's 250th Birthday design coming soon and we'll make sure you get a first look!
在 google 上搜索吉普车的防弹衣后,MEKMAGNET 出现、致电、订购并在 6 天内收到了该产品。 1 2 3 顾客很喜欢它们。
Thank you for the awesome review Kevin! Super appreciate you!
这款防弹衣质量很差,一开始看起来不错,但仅在我的吉普角斗士车门上使用了 5 个月后,它的顶部边缘就开始出现波纹,雨水进入了粘合剂下方和盔甲粘合剂之间。 由于水损坏,图形甚至开始从粘合剂上剥落、撕裂,不再粘附在吉普车上。 我从来没有把它带到洗车美容师那里,只清洗了吉普车上没有被装甲覆盖的部分,我只是用水和超细纤维布擦拭它,然后在它附近或上面从来没有任何水或清洁产品。当我向他们报告此事并向他们发送照片时,他们的客户服务就是一个笑话。他们编造了一些废话借口,指责我在上面使用了“腐蚀性化学物质”,腐蚀性化学物质会直接烧穿它!一直烧到我的门体。我的吉普车油漆或安装它的门窗上的任何装饰都没有损坏。说真的,什么白痴会在他们的车辆上使用“腐蚀性化学品”?显然他们对福斯利的使用没有任何保证,指责我导致了你可以清楚地看到装甲上的水渍和粘合剂,腐蚀性化学品会被烧穿。它!
Thank you for taking the time to share your experience. We’re genuinely sorry to hear you were disappointed with how the product performed for you. MEK Magnet Trail Armor is designed to be removable, reusable, and protective when installed and maintained according to our guidelines. When we reviewed the photos and details provided, the pattern of lifting/rippling and the appearance on the material looked consistent with exposure that can compromise adhesion, which is why we shared that possibility during troubleshooting. We understand you strongly disagree with that assessment. Even so, our goal is always to do right by our customers. That’s why we issued a full refund and closed the matter on our side. We stand behind the quality of what we make and we also stand behind being fair when something doesn’t go as planned. Monika Team MEK
共 61 条符合条件的评价