简单又好
Mercury 回复2026-08-03
Hi Vinicius! Mercury is glad to hear our platform has been easy to navigate and has provided an overall good experience for you!
关于 Mercury
数据更新- 网站
- mercury.com
- 分类
- 电子与科技
- 所在地
- United States
- 状态
- 待认证
- 近 12 个月
- 104 条评价
- 差评回复率
- 100%（30/30 条）
是 Mercury 的所有者？ 免费认领此主页，验证后即可回复客户评价。
Mercury靠谱吗？
Mercury（mercury.com）在 OK.one 的综合评分为 3.8 分（满分 5 分），基于本站收录的 104 条用户评价，属于电子与科技分类，口碑一般。评价两极分化：69% 给出 4 星及以上，同时 28% 打了 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
用户怎么说
为初创公司提供卓越的银行体验
我已经使用 Mercury 三年了，从第一天起这就是一次极好的体验。该平台直观、快速且非常易于使用，使其成为初创企业和小型企业的绝佳选择。 最突出的是他们的客户支持。每当我有疑问或遇到问题时，团队都会立即了解情况并提供快速有效的解决方案。每次互动都是专业且真正有帮助的。 总体而言，我对 Mercury 非常满意，并自信地将其推荐给任何寻求现代、可靠的商业银行解决方案的人。
Mercury 回复2026-08-03
Hi Lautaro! Thank you for the kind words and for three years with Mercury! We're glad the platform has felt fast and intuitive. We are especially happy that our support team has been consistently reliable for you.
市场上最好的银行
Mercury 回复2026-08-03
Hello Jose, Thank you for your kind words! Mercury hopes to continue providing you with a great experience. Mercury is a fintech company, not an FDIC-insured bank. Banking services provided by Choice Financial Group and Column N.A., Members FDIC.
便于使用！
Mercury 回复2026-08-03
Hey Gina! Mercury is stoked to hear our platform has been easy to use!
美丽的用户体验/用户界面
Mercury 回复2026-08-05
Hi Elliot, Thank you for your review! We're so glad you're enjoying Mercury's UX/UI.
不要打开它
不要打开它！他们无缘无故关闭了你的账户，无法联系他们，这是我经历过的最糟糕的银行经历，可能损失了近 10k 美元
Mercury 回复2026-08-05
Hi Jonathan, Thank you for taking the time to share your feedback. This matter will be addressed internally.
它真的很容易使用。
真的很容易使用.. 非常适合商务
Mercury 回复2026-08-05
Hi Durran, Thanks for your review! We're so glad to hear Mercury has been easy to use and a great fit for your business.
喜欢这个应用程序
喜欢这个应用程序。保持工作真正高效等。唯一的问题是，如果您丢失了手机，登录可能会非常困难且不清楚。效率很低。他们非常注重安全。但总的来说，这是一家很棒的应用程序和金融科技公司
Mercury 回复2026-08-05
Hi Jubilee, Thanks for your review! We're glad to hear Mercury has helped keep things efficient. We also appreciate your feedback on the login experience and we'll share it with our team.
可靠的
可靠、准确且令人惊叹的服务。
Mercury 回复2026-08-05
Hi David, Thanks for your review! We're so glad to hear you've had a reliable experience and great service with Mercury.
优秀的银行业务，但信用卡系统需要改进
我对你们的银行服务感到由衷的满意。 然而，我对信用卡系统并不满意。信用额度根据账户中持有的现金数额不断变化，这使得规划和管理现金流变得困难。 此外，为了维持较高的信用额度而必须在账户中保留大量资金会降低服务的整体价值，因为这些资金会带来机会成本。从财务角度来看，仅仅为了增加卡限额而占用资金变得很难合理。
Mercury 回复2026-08-03
Hello, Thank you for sharing this feedback, and we're glad to hear you're satisfied with our services overall. We hear your concerns and appreciate you taking the time to share them. We'll be sure to pass this along to our product team as we continue improving the credit card experience.
所有者
我已经使用 Mercury 好几年了。 这是迄今为止我用过的最好、最简单的银行平台。 现在，我的 3 项业务和个人银行业务都是通过 Mercury 完成的。 我可以轻松地说，我确实相信他们在推出新功能和产品时首先以客户为中心。
Mercury 回复2026-08-05
Hi Todd, We're so glad to hear you've had a great experience with Mercury! Mercury is a fintech company, not an FDIC-insured bank. Banking services provided by Choice Financial Group and Column N.A., Members FDIC.
为自己找到了银行合作伙伴
作为初创公司创始人，寻找一个您可以真正信任的银行合作伙伴是您做出的最关键的决定之一，而 Mercury 完全超出了我的预期。 从第一天起，入职流程就非常透明、数字化且安全。最引人注目的是他们对安全的坚定承诺，特别是考虑到他们强大的扫荡网络和 FDIC 保险合作伙伴关系，让创始人在现金管理方面完全放心。 除了安全性之外，该平台本身使用起来也很有趣。用户界面干净、直观，专为现代企业打造。设置虚拟卡、管理团队权限以及与 QuickBooks、Stripe 和 Gusto 等工具无缝集成，每周为我们的团队节省了无数时间。 客户支持也非常出色——知识渊博、反应灵敏、人性化。如果您正在寻找可靠、技术先进的金融合作伙伴，并将公司的安全和效率视为重中之重，那么我强烈推荐 Mercury 使用此提示重新生成您的：为 Mercury Bank for trust 写了一篇很棒的评论 olot
Mercury 回复2026-07-31
Hi Janab, Thank you for taking the time to share such thoughtful feedback. We're delighted to hear that Mercury has been a trusted partner for your business and that you've had a positive experience with our platform, integrations, and support. Mercury is a fintech company, not an FDIC-insured bank. Banking services provided by Choice Financial Group and Column N.A., Members FDIC.
该帐户易于使用和访问。
Mercury 回复2026-07-31
Hi Steven, Thank you for taking the time to share your feedback. We're glad to hear you find your account easy to use and access.
管理简单
轻松开设帐户并自动在帐户之间移动
Mercury 回复2026-07-31
Hello, Thank you for taking the time to share your feedback. We're glad to hear you found it easy to open your account and automate transfers between accounts. We appreciate your support!
很棒的银行
很棒的银行，很棒的在线系统，优秀的 API 支持。 自 2024 年以来一直使用 Mercury。财政部提供了不错的利率。可能会更高，但这是一个不错的奖金
Mercury 回复2026-07-31
Hi Jen, Thank you for taking the time to share your feedback. We're glad to hear you've had a positive experience with opening your account and managing transfers. We appreciate your support. Mercury is a fintech company, not an FDIC-insured bank. Banking services provided by Choice Financial Group and Column N.A., Members FDIC.
这家银行的欺诈检测最差......
这家银行的欺诈检测系统是我接触过的银行中最差的。 几天来，国际商家一直在向我的虚拟卡收费，而银行从未标记过任何一笔交易。当我注意到时，我已经损失了 2,000 多美元。 获得帮助同样令人沮丧。没有客户服务电话号码，您只能通过聊天与他们联系。在聊天过程中，我必须手动识别我认为是欺诈的每笔交易，而不是银行主动审查该活动。 之后，他们通过电子邮件向我索要收据、供应商通讯和其他文件。这没有任何意义。这些都是我从未授权过的欺诈性收费，那么我怎么可能有收据或与我从未有过业务往来的商家的联系呢？ 当我没有回应这个无理要求时，他们只是结案并拒绝进一步调查。 更糟糕的是，当我对第一次欺诈提出异议时，我的实体卡也在多个城市被盗用了数百美元，尽管实体卡从未离开过我的财产。这强烈表明卡的详细信息已被泄露，而不是卡丢失或被盗。 两张不同的卡在一年内遭到破坏意味着严重的安全问题。再加上完全缺乏主动的欺诈检测和不必要的困难争议流程，这是我经历过的最糟糕的银行体验。我不能向任何重视安全或客户支持的人推荐这家银行。
Mercury 回复2026-07-31
Hi Chirag, We're sorry to hear about your experience. It appears that this matter is already being addressed internally. Thank you for taking the time to share your feedback. Mercury is a fintech company, not an FDIC-insured bank. Banking services provided by Choice Financial Group and Column N.A., Members FDIC.
偷了我的钱
这些窃贼接受了我的商业账户 32,000 美元的电汇，并立即关闭了我的账户，没有任何警告或解释。他们拿着我的钱却不回答我。我现在必须起诉他们。请勿使用。 回复：不，他们还没有联系我们以获取更多信息，我仍在等待有关我的钱在哪里的任何回复。
Mercury 回复2026-07-30
Hi Sammy, An action taken on your account violated our Terms of Use and/or your Deposit Account Agreement. Our records show we have sent private communications from our team regarding this. For our full Terms of Use, please visit https://mercury.com/legal/terms.
服务差
尴尬的非直接银行体验、客户服务缓慢、费用昂贵且沟通普遍较差
Mercury 回复2026-07-31
Hi Stephen, Thank you for taking the time to share your feedback. We're sorry to hear your experience did not meet your expectations and shared your feedback with the appropriate team for review. Mercury is a fintech company, not an FDIC-insured bank. Banking services provided by Choice Financial Group and Column N.A., Members FDIC.
这是一个很棒的系统
这是一个很棒的系统。 直观、易于访问并且非常有帮助。
Mercury 回复2026-07-30
Hi Bill, Thank you for your feedback! We're glad to hear you've found Mercury intuitive, easy to use, and helpful. We appreciate your support!
如果可以的话我会留下零星
如果可以的话，我会留下零星。每个月从同一个账户存入支票需要 5 个工作日，这种做法已经过时了。存款标准不一致。客户支持是难以忍受的。我无法想象这种银行业务会对什么样的企业有帮助。
Mercury 回复2026-07-29
Hi Lindsey, Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. We appreciate you taking the time to share your concerns, and your feedback has been shared with the appropriate teams as we continue working to improve our products and support experience.