Miles Car Rental

Hi Alan, Thank you for sharing your experience! We're glad to hear that your booking was completed quickly, even with the credit card fraud team’s intervention. ⏱️💳 Your security and a smooth process are always top priorities for us.

Hi Anisha, We sincerely regret the confusion caused. Please know that we are here for you at all times. It is important to mention that the deposit and insurance fees are established directly by the rental company, which is why we cannot always provide exact amounts in advance. Likewise, cancellations are handled under the policies of the rental company you select. But don’t worry—we are here to support you. We will always do our best to contact you and assist you as quickly as possible.

Hi Rachelle! Thank you for your kind words. We’re glad to know that you found our website clear, easy to navigate, and full of options 🚗✨. Our goal is to make your booking experience simple and smooth from start to finish.

Hi Bridget ! 😊 Thank you so much for your kind words and for highlighting our good communication. We’re really glad you had a positive experience — it's always our goal to keep things clear and easy for our customers.

¡Hola Verónica! Muchas gracias por tus lindas palabras. 💕 Nos alegra saber que recibiste una atención que te hizo sentir cómoda y bien acompañada.

Hi Segundo We’re thrilled to hear your experience with us was excellent and the service met your expectations! We’ll always be here to support you on future trips. 🌟

Thank you for your feedback! We’re thrilled to know you received excellent service and such helpful support. It’s always a pleasure to assist you on your journeys. 🌟

Thank you so much, Diogo! We’re happy to hear that Laura Pérez supported you through every step of your reservation. ✈️🚘 We truly appreciate your trust and hope to assist you again soon.

Dear Yin, We are truly sorry for the inconvenience you experienced during your rental process. 🙏 We fully understand how frustrating it must have been to wait and then face unexpected conditions. Please allow us to clarify: the security deposit and additional insurances are determined directly by the rental company at the counter. These amounts may vary depending on the protections chosen for the vehicle, and unfortunately, they are not set nor managed by Miles Car Rental. That being said, we have already escalated your request and will review your case carefully to ensure you receive the corresponding refund. 💳 Your satisfaction and trust are very important to us, and we truly regret this negative experience.

Hi Henry! We’re happy to hear that our service agent was friendly and accommodating. 🚗✨ Thank you for choosing us — we’ll be glad to assist you again on your next rental. 🌍

👋 Dear Christopher, We deeply regret what happened with your reservation and we completely understand your frustration. 🙏 Thank you for sharing your experience with us. Your case has already been escalated for a detailed review, and we will be evaluating the situation to provide you with a fair solution. Our commitment will always be your peace of mind and trust.

¡Hola Jorge! Nos alegra saber que todo estuvo bien. 🚗 Gracias por confiar en nosotros y esperamos verte nuevamente pronto.

Thank you so much, Kate! 🌟 We’re glad our team could support you with the request you shared. Remember, we’re here to help you anytime you need.

Hi Cesar! 👋✨ Thank you so much for your feedback. We're glad Daysi provided you with outstanding service and that you enjoyed our variety of vehicles, competitive pricing, and helpful recommendations.

Thank you so much for your feedback! 🌟 We’re glad to know you enjoyed a quick and safe online experience with us. Your trust means a lot.

Hi June! Thank you for sharing your experience with us. We’re glad to know everything was quick, easy, and professional. Your satisfaction means a lot to us 🚗✨.

We regret the situation at the counter and that you were unable to receive your vehicle 🚗. Please remember that one of the terms and conditions for renting is to meet all the established requirements. We will be reaching out shortly to assist you with the entire process; your satisfaction is our priority.

We’re happy to hear our team was able to support you so efficiently. Helping you rebook at the correct location without hassle is exactly what we aim for 🚙.

🏎️ Your words mean a lot! Easy booking and competitive prices are the road we always want to keep 🚦.

We’re so glad to hear that Juan Forero provided you with such clear and dedicated assistance. At Miles, we value taking the time to make every step simple and transparent for our clients. 🚗✨