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车辆与交通

Miles Car Rental

201 条评价

4.5201 条评价
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关于 Miles Car Rental

数据更新
网站
milescarrental.com
分类
车辆与交通
所在地
United States · Miami
状态
待认证
近 12 个月
201 条评价
差评回复率
100%(20/20 条)
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Miles Car Rental靠谱吗?

Miles Car Rental(milescarrental.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 201 条用户评价,属于车辆与交通分类,口碑优秀。87% 的评价为 4 星及以上,9% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

U
Unsatisfied Customer · 写过 1 条评价 · 已认证 · 体验于 2025-10-27 ·

服务很差 - 再也不会了

你们的系统不是最新的,因为我得到了错误的接送地点,这花费了我的金钱和时间。你们网站上列出的所有福利均不包含在取货时,这让我支付了额外费用。我已将此问题提请您注意,但尚未解决。 进一步更新,我们联系了我,经过几封电子邮件后,问题得到了解决。

Miles Car Rental 回复2025-11-06

Hello Jemane, We are very sorry for everything that happened at the counter 😔. Please rest assured that we are handling your case with the utmost care to provide you with the best possible solution ✨. We apologize if the service you received was not up to expectations and we are committed to improving our support 🛫🌎.

c
customer · 写过 1 条评价 · 已认证 · 体验于 2025-11-05 ·

非常有帮助和耐心

Miles Car Rental 回复2025-11-06

Thank you so much for your feedback, Krystina! We’re thrilled to hear that our team was helpful and patient ✨. Making your experience smooth and enjoyable is always our priority 🌎🛩️🧳.

Y
Yam Yam · 写过 1 条评价 · 体验于 2025-11-04 ·

出色的客户服务和产品

Miles Car Rental 回复2025-11-06

Thank you so much for your review, Yam! We’re thrilled to hear that you enjoyed our customer service and products ✨. Making your travel experience smooth and enjoyable is always our top priority 🌎🛫🧳. We look forward to assisting you on your next adventure!

A
Aubrey Lane · 写过 8 条评价 · 体验于 2025-09-10 ·

对迈尔斯汽车非常失望……

对迈尔斯租车非常失望。隐藏费用和糟糕的客户服务。

Miles Car Rental 回复2025-11-05

Hi Aubrey Lane, We’re truly sorry to hear about your recent experience. At Miles Car Rental, we work hard to provide a trustworthy and seamless service every time. ✈️ We’ve sent you an email so we can better understand what happened and assist you with a solution that meets your expectations. We want to make sure your experience with us turns around for the better. 🚙

S
Samantha Hayes · 写过 8 条评价 · 体验于 2025-08-26 ·

保险不包括在内,而且…

保险不包括在内,租赁公司试图向我多收费。非常令人失望的经历。

Miles Car Rental 回复2025-10-30

Thank you for sharing your experience, Samatha We’re truly sorry to hear about the issues with insurance and the attempted overcharge. This is not the experience we want for our customers. We would like to follow up personally to resolve this—could you please share your reservation number with us?🧳✈️ We appreciate your feedback, as it helps us improve our service, and we hope your next trip is smooth and worry-free! 💙🚗

c
customer · 写过 1 条评价 · 已认证 · 体验于 2025-10-26 ·

保险不包括在内,而且…

不包含保险,租车公司试图多收费

Miles Car Rental 回复2025-10-28

Hi Bruno, we sincerely apologize for what happened at the counter and for the confusion regarding the additional insurance charges. Please rest assured that our team will contact you to review your case and ensure all your concerns are fully resolved. We truly appreciate your patience and understanding. 🙏🚗

A
Abb Sani · 写过 3 条评价 · 体验于 2025-10-16 ·

环面和诚实

迈尔斯汽车是非常好的公司环面,在处理业务时很诚实

Miles Car Rental 回复2025-10-28

Thank you so much for your kind words! 💛 We’re glad to know you recognize Miles Car Rental as a trustworthy and honest company. We truly appreciate your trust and look forward to assisting you again soon! 🚗✨

c
cliente · 写过 2 条评价 · 已认证 · 体验于 2025-10-21 ·

超级推荐里程租车

超级推荐里程租车 劳拉·佩雷斯、阿西斯滕西亚·拉皮达·伊多尼亚的出色关注。非常值得推荐。

Miles Car Rental 回复2025-10-21

¡Gracias por tu recomendación! 🌟 Nos alegra saber que tu experiencia fue excelente y que Laura Pérez pudo asistirte de manera rápida y profesional. En Miles Car Rental trabajamos cada día para ofrecerte un servicio confiable y de calidad.

A
Abdul Rauf · 写过 1 条评价 · 体验于 2025-10-01 ·

我和迈尔斯有过一段奇妙的经历……

我在纽约 Miles Car Rental 度过了一段美妙的经历!预订过程非常简单和透明,工作人员从始至终都很友好和专业。我租的车干净、舒适,车况完美,与我在网上预订的一模一样。接送服务很顺利,没有隐藏费用或意外。与市内其他租赁公司相比,他们的价格也便宜得多。每当我在纽约时,我肯定会再次使用 Miles Car Rental!

Miles Car Rental 回复2025-10-21

Thank you so much, Abdul! 🌟 We’re thrilled to know your experience in NYC was seamless from start to finish — just the way it should be! It’s great to hear that you appreciated our transparent booking process and competitive prices. We’ll be happy to welcome you again whenever you’re back in New York! 🗽✨

A
ANAND SEEPERSAD · 写过 1 条评价 · 已认证 · 体验于 2025-10-19 ·

使用 Miles Carrental 10 年没有任何问题

预订时已支付所有保险并已预付, 汽车租赁中心没有问题

Miles Car Rental 回复2025-10-21

That’s wonderful to hear, Anad! We truly appreciate your trust over the past 10 years. It makes us proud to know that your reservations have always been smooth and trouble-free. Here’s to many more journeys together! 🌎✨

O
Oscar ramos mayoral · 写过 3 条评价 · 体验于 2025-10-14 ·

感谢您的个性化关注

感谢您的个性化关注。一切按照合同和案件的不断反馈进行。 最好的问候 拉莫斯先生

Miles Car Rental 回复2025-10-21

Thank you so much, Mr. Ramos! We’re glad to know that everything went as expected and that our team kept you informed throughout the process. Your satisfaction is our top priority — we hope to assist you again soon! 🌟

c
customer · 写过 1 条评价 · 已认证 · 体验于 2025-08-14 ·

我支付了车辆费用,并被告知……

我支付了车辆费用,当我到达时被告知我必须购买较小的尺寸,因为较大的尺寸已被占用。然后我不得不为我想要的相同尺寸多付 100 美元。

Miles Car Rental 回复2025-10-16

Hi Ricky, We’re sorry for what happened at the counter and for the category change when you picked up your vehicle. After reviewing the reservation you shared, we noticed that it was made a few months ago, so we’ve sent you a message to assist you and provide a timely solution.

c
customer · 写过 1 条评价 · 已认证 · 体验于 2025-10-13 ·

快速行动

当我意外地再次接到电话时,工作人员迅速而彻底地完成了我的预订。

Miles Car Rental 回复2025-10-17

Thank you so much, Virginia! We’re glad to hear that our associate was able to assist you swiftly and efficiently, even in a busy moment. We truly appreciate your feedback and hope to serve you again soon! 🚗✨

A
Alberto Paez · 写过 2 条评价 · 已认证 · 体验于 2025-10-10 ·

我罗巴龙。

Miles Car Rental 回复2025-10-16

Hola Alberto, Lamentamos los inconvenientes presentados en el mostrador con la compañía de alquiler. Te acabo de enviar un mensaje con el fin de ponerme en contacto contigo y brindarte una asistencia personalizada. Nuestro objetivo es acompañarte de principio a fin.

c
customerKenneth Khouri · 写过 2 条评价 · 已认证 · 体验于 2025-10-07 ·

代理效率很高

Miles Car Rental 回复2025-10-08

Kenneth, thank you so much for your kind words! 🌟 We're happy to hear that our agent provided you with efficient and professional service. Your satisfaction means a lot to us — we’ll be here to assist you on your next trip! 🚗✈️

C
Carlos · 写过 1 条评价 · 已认证 · 体验于 2025-10-07 ·

简单的

简单、快捷、价格优惠

Miles Car Rental 回复2025-10-08

Carlos, thank you for your feedback! We’re thrilled to know that your experience was easy, fast, and affordable — just how renting a car should be. We look forward to helping you on your next adventure! 🚗

W
Wanda Alicea · 写过 1 条评价 · 已认证 · 体验于 2025-10-06 ·

预订

斯蒂芬妮·鲁伊斯(Stefanie Ruiz)非常专业和出色的客户服务。

Miles Car Rental 回复2025-10-08

Thank you so much, Wanda! 🌟 We’re delighted to hear that Stefanie provided you with professional and excellent service. Your satisfaction means a lot to us — we’ll be sure to share your kind words with her 🚗💫

c
customer · 写过 2 条评价 · 已认证 · 体验于 2025-10-05 ·

非常好:)

Miles Car Rental 回复2025-10-08

¡Gracias, Clodeshmarie! 💛 Nos alegra muchísimo saber que tu experiencia fue excelente ✨.Esperamos verte pronto nuevamente para acompañarte en tu próximo viaje.

R
Richard S · 写过 19 条评价 · 已认证 · 体验于 2025-06-28 ·

透明保险!

我真的很喜欢这个网站,因为它的透明度,我确切地知道保险涵盖哪些内容,并且知道它足够全面。大多数其他汽车租赁网站都隐藏了所需的全部实际承保范围,很可能会在前台被骗。 将来我只会使用这家公司作为外国司机在美国租车。

Miles Car Rental 回复2025-10-08

Thank you so much, Richard! 🌟 We’re thrilled to know you appreciated our transparency. At Miles Car Rental, we believe clarity is key — no hidden fees, no surprises, just peace of mind for your trip. 🚗🇺🇸 We’ll be happy to assist you again on your next U.S. adventure!

A
Albert Russell · 写过 1 条评价 · 已认证 · 体验于 2025-10-02 ·

完美的

里程为我工作,他们帮助您预订,您可以打电话给他们,他们会等着帮助您

Miles Car Rental 回复2025-10-03

Hi Albert, Thank you so much for your kind words! We're glad to hear that Miles worked well for you and that our team was ready to assist with your reservation. 🙌📞