娜塔莉亚(Nathalia)非常乐于助人,而且很有耐心。
娜塔莉亚(Nathalia)非常乐于助人,耐心且彻底。期待很快再次与她一起进行另一次训练。
We're so happy to hear that our Customer Success Manager was helpful, patient, and thorough. We appreciate your positive feedback and look forward to your next training!
Mindbody(mindbodyonline.com)在 OK.one 的综合评分为 4.6 分(满分 5 分),基于本站收录的 100 条用户评价,属于电子与科技分类,口碑优秀。89% 的评价为 4 星及以上,8% 为 1 星;商家回复了 88% 的差评。数据最后更新于 2026-08-10。
娜塔莉亚(Nathalia)非常乐于助人,耐心且彻底。期待很快再次与她一起进行另一次训练。
We're so happy to hear that our Customer Success Manager was helpful, patient, and thorough. We appreciate your positive feedback and look forward to your next training!
古斯塔沃非常乐于助人!非常有耐心而且知识渊博。
We are so happy to hear that our team member provided you with such a positive and helpful experience. Thank you for your kind words!
Pamphillian Nasyema 是一位了不起的入职专家! 我喜欢她积极的态度和愿意回答我所有问题的态度。 当我学习新平台时,她花时间陪我,并且非常耐心。 她不断提醒我可以随时联系她寻求帮助……并向我展示了可以为 Mindbody 提供帮助的丰富资源。 我对客户服务印象深刻,并强烈推荐这家公司。
We're so happy to hear about your excellent onboarding experience! It's wonderful to know that our team member's positive attitude, patience, and willingness to answer all your questions made learning the new platform so smooth. We truly appreciate your kind words about the customer service.
Thank you for the positive feedback!
信息非常丰富,能够回答我所有的问题!
We're delighted to know that you found the information helpful and that all your questions were answered. Thank you for your positive feedback!
我很挣扎,我的教练很糟糕,我在名单上,没有电话号码可以拨打
We’re looking into your account and training experience now to identify the best next steps and connect you with the right support. Thank you for bringing this to our attention.
我们于 7 月 7 日开始使用 Mindbody,到 7 月 8 日,我们意识到该平台不适用于我们的移动业务,对移动用户不友好。我要求取消还不到24小时!
We can see that a case has been opened with our Client Engagement team, and a team member will be reaching out to discuss your concerns and cancellation request directly. Thank you for sharing your feedback.
我认为总体来说它很好,但其他预订平台似乎还没有解决一些重大缺陷:例如,平均而言,我们会收到 1-2 条客户消息,表明他们在尝试登录自己的帐户时点击了损坏的链接。对于只想预订普拉提课程的人来说,这是一个很大的摩擦。并不是每个人都想下载应用程序。然后,我无法轻松地看到时间表上每个客户来上课时的总访问量,这使得庆祝里程碑变得困难。然后,即使我们启用了可以在线取消会员资格的选项,我们的客户也看不到它。支持人员表示这是一个 BUG,据说正在解决这个问题,但他们也表示当时没有解决方案,因此我们陷入困境,客户发现必须打电话或发送电子邮件来管理他们的帐户,这令人沮丧。这对我们来说也是更多的管理工作。此外,即使客户打开了所有通知,他们也不会被要求在课后留下评论,他们需要自己查看过去的日程安排来评论课程,这无助于我们获得评论。我希望它像 uber 一样,下次打开应用程序时会提示您复习课程。支持很好,但不是很好。可见性仍然是 MindBody 最大的灵活性,这也是许多工作室的优势。
We appreciate you taking the time to share your detailed feedback. We understand your frustration regarding the broken login links, the difficulty in tracking customer visit milestones, and the issues with online membership cancellations. We also recognize the challenges you face in encouraging customer reviews and the additional administrative work these issues create. Your insights are invaluable as we continuously work to improve our platform and user experience. We are actively investigating these areas to find effective solutions and enhance our services.
维克多非常乐于助人,并且非常渴望帮助我完成这个过程。我很快就会与他再次会面。
We are so glad to hear that Victor r was extremely helpful and eager to assist you. We appreciate your positive feedback!
瓦莱里娅在整个过程中非常乐于助人且友善!
We're so happy to hear that Valeria was super helpful and kind throughout your experience. Thank you for sharing your positive feedback!
Nathalia 非常令人愉快,她向我介绍了一个新工具。
We're so pleased to hear that you had such a positive experience learning about our new tool. We appreciate you sharing your feedback!
当您遇到软件问题时,很难联系到某人。 需要一个月的时间才能解决问题。 他们不承担责任。
Thank you for sharing your concerns regarding our software support and the time it took to resolve your issue. We understand your frustration and appreciate you bringing this to our attention. We are actively working to improve our response times and strengthen accountability across our support teams. I can see that you have recently been in contact with our Client Engagement team, and they have responded to you on case 05465540. If you require any further information or assistance, please reply directly to that case, and we will be happy to continue supporting you.
We appreciate your positive feedback.
Victor 在协助 MindBody 的营销方面提供了帮助,并引导我完成了每一步。
We're so happy to hear Victor provided such helpful assistance with your marketing efforts. We appreciate your kind words!
该公司正在销售 Mindbody 商业计划,作为学习如何升级业务的简单选择。我喜欢和比安卡一起工作,尽管我低估了学习如何使用这项技能的难度。由于我不是大学主修商科的,所以我对如何出售电子邮件来赚取现金流感到有点困惑。然而,我确实喜欢发送电子邮件获取新闻,我认为这是制定允许您发送电子邮件的计划的重点。我很欣赏 Bianca 的工作,即使我们停止了最初的会议,她仍然保持联系,这帮助我写了这篇评论、给 Mindbdoy 发电子邮件并提出更多问题。
We appreciate you sharing your experience with us. We're glad to hear that Bianca provided helpful support, and we understand that mastering new business strategies can present challenges. We value your feedback on the email features and how they've benefited your communication efforts. We are always working to make our resources more accessible for all skill levels.
我从玛丽亚那里得到的帮助非常出色,她非常耐心,帮助我了解了如何使用“细心”。
We're so pleased to hear that Maria was patient and helped you understand how to use the system! We appreciate your positive feedback.
瓦莱里娅(Andrea)非常耐心,并且非常擅长解释如何做所有事情。她回复电子邮件的速度非常快,并且熟悉我的业务,这对我进行调整时非常有帮助。我很高兴我被转移到她那里。
We're so happy to hear that Valeria was patient and great at explaining everything! We're glad they were familiar with your business, making adjustments helpful. We appreciate your positive feedback!
We appreciate your positive feedback.
Josselin Marquez 非常出色地帮助我为我们的业务做好了一切准备。她为我提供了有关如何使用该工具的非常出色且深入的培训。总体而言,这是一次很棒的入职体验
We're so glad to hear that Josselin provided such a great and in-depth training experience. We appreciate you sharing your positive feedback about your onboarding.
伟大的客户成功电话,谢谢!
We appreciate your positive feedback.
共 100 条符合条件的评价