Mint & Lily

That's great to hear — glad the fit turned out exactly right despite the concern. Looking forward to hearing how it holds up! Ada

A birthday deadline and no way to reach anyone about the address — I can imagine how stressful that is. This isn't OK. Please email [email protected] directly and I'll make sure our CS lead sees it so we can get the shipping sorted before it's too late. Ada

Having multiple pieces wear off after a couple of months — that's not the standard we want, and I'm sorry you've had to deal with it repeatedly. I appreciate you giving us a fair shot, even though it didn't hold up. If you'd like to give it one more try, [email protected] can help — I'll make sure our CS lead sees it. Ada

Really appreciate this — glad the selection gave you plenty to choose from. Thanks for sharing! Ada

Appreciate you sharing this — glad the site was easy to navigate and shipping came through fast. That's the kind of feedback we love to hear :) Ada

So glad the quality stood out to you — that's exactly what we hope for. Thanks for taking the time to share this! Ada

Really appreciate this — easy ordering and exceptional quality is exactly the combo we're going for. Thanks for the kind words :) Ada

Happy to hear it was a smooth experience — and that the variety gave you plenty to work with. Thanks for the kind words! Ada

Really appreciate this — glad it was easy to browse, quick to arrive, and that the bracelet came out beautiful. That's the trifecta :) Ada

Two rounds of tarnishing in under a month — that's not the quality we stand behind, and I'm sorry. Could you reach out to [email protected]? I want our CS lead to see this herself and figure out a path forward. Ada

Love that you're building out your paperclip stack! The silver birthstone charms are a great idea — I'll pass that along to the team :) Ada

That's exactly what we love to hear — lots of options and a smooth checkout. Thanks for taking the time to share this! Ada

Multiple pieces failing and long waits for responses — that's not OK, and I'm sorry. The fact that you love the style makes this even more frustrating. Could you reach out to [email protected]? I want our CS lead to see this herself and revisit that last decision. Ada

Thank you so much — really glad you've had a great experience with us, and that the designs are hitting the mark. Means a lot! Ada

Thank you! Really happy to hear the jewelry looks great on you and that the customer service has been solid too. Ada

So glad the site made it easy and that the products landed beautifully — that's exactly what we're going for. Thanks for sharing! Ada

This made my day — the fact that they hold up without tarnishing or causing reactions is exactly what we're after. Love that your granddaughters are getting them now too :) Ada

Thank you — quality is what we're always aiming for, so it's great to hear it came through for you. Ada

Thank you — happy to hear the quality came through. Appreciate you sharing this! Ada

Really appreciate this — glad the customer service came through and that you found pieces you can wear every day. That's the best kind of feedback :) Ada