This is genuinely frustrating — following every step, being patient, and still ending up with two broken pieces. That's not how this should have landed. I'm sorry.
Could you reach out to [email protected]? I want our CS lead to see this herself and take another look at what's possible.
Ada
Quality that doesn't match the price — and then a drawn-out back-and-forth to sort it — I understand why you're hesitant. That's not the experience we want anyone to have.
If anything goes sideways with the return, please reach out to [email protected]. I'll make sure our CS lead sees it and gets it handled properly.
Ada
K
KA · 写过 1 条评价 · 已认证 · 体验于 2026-01-05 ·
★★★★★
喜欢这个网站上的商品
喜欢这个网站上的物品。质量很好!
Mint & Lily 回复2026-07-09
Thank you — really happy the quality came through for you. Hope you enjoy the pieces!
Ada
Ha — "maybe too easy" is the best kind of problem to have! Really glad you're enjoying the collection. Thanks for this :)
Ada
S
Sara · 写过 1 条评价 · 体验于 2026-07-06 ·
★★★★★
我和 Mint 一起度过了一段美妙的经历……
我在 Mint & Lily 度过了一段美妙的经历!他们的手镯很漂亮,我喜欢他们的款式和质量。我的一只手镯确实有一个小问题,但他们的客户服务非常出色。我给支持人员发了电子邮件,他们回复很快,并立即给我发送了替代品。找到一家真正支持其产品并重视其客户的公司真是令人耳目一新。出色的客户服务和出色的整体体验——我绝对会推荐 Mint & Lily!
Mint & Lily 回复2026-07-09
This made my day — so glad the team got things sorted quickly and that the bracelets are living up to expectations. Thank you for the kind words :)
Ada
M
Martha Avina · 写过 1 条评价 · 已认证 · 体验于 2025-12-17 ·
★★★★★
没有任何
很棒的经历
Mint & Lily 回复2026-07-09
Thanks so much — glad it was a great experience from start to finish. Really appreciate you sharing this :)
Ada
B
Beverly · 写过 1 条评价 · 已认证 · 体验于 2026-07-09 ·
★★★★★
我喜欢你为每个人提供的选择……
我喜欢你为每件作品提供的选择。我特别喜欢你们提供的较长的项链。
Mint & Lily 回复2026-07-09
So glad the longer necklace lengths work for you — it's feedback like this that keeps us offering those options. Thanks for sharing!
Ada
G
Grant · 写过 2 条评价 · 已认证 · 体验于 2026-07-09 ·
★★★★★
珠宝的绝佳选择
Mint & Lily 回复2026-07-09
Appreciate you taking the time — glad the variety hit the mark. Hope you found something perfect!
Ada
L
Lea Wade · 写过 2 条评价 · 已认证 · 体验于 2026-07-09 ·
★★★★★
喜欢珠宝!
Mint & Lily 回复2026-07-09
So glad you're loving it — that's exactly what we hope to hear. Thanks for the kind review :)
Ada
K
KX Trudi · 写过 6 条评价 · 已认证 · 体验于 2026-07-09 ·
★★★★★
我很喜欢我收到的这些作品……
我很喜欢从 Mint 和 Lily 那里得到的作品!易于定制且用户友好的网站。
Mint & Lily 回复2026-07-09
Really glad the customization and site made the whole process smooth — and that you're loving the pieces! Thanks for sharing this.
Ada
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Peggy Belaen · 写过 1 条评价 · 已认证 · 体验于 2026-07-09 ·
★★★★★
订购很容易
Mint & Lily 回复2026-07-09
Smooth and simple is exactly what we aim for — glad the ordering experience delivered. Thanks for the kind words!
Ada