Wondershare Technology is a key member of the National Planning Software Enterprises of China and a global leader in application software development. We have users in over 150 countries. Wondershare is committed to providing software that brings simplicity to people's lives.MobileTrans offers Mobile Phone Data Transfer Software, Backup and Restore Tools. PC software for Mac and Win users and mobile version applications are available to transfer photos, contacts, sms, etc in one-click .
Reviewers overwhelmingly had a great experience with this company. Customers praise the software for making it remarkably simple to transfer WhatsApp data and chat histories between different mobile operating systems without experiencing any data loss. Consumers note that the tool efficiently handles large media files and difficult backups when standard official methods completely fail.
However, some reviewers were not happy with unexpected connection drops and occasional data transfer failures during the setup process. Some people also felt that the onscreen instructions were quite confusing and required extra manual steps to finish the task. Users additionally mentioned difficulties regarding customer support responses or lack of refunds when issues occurred.
Amazing Saviour Wondershare. I was able to restore my whatsapp chats from Android to new already setup Iphone. Android phone was also not working, but i was able to copy my chats data from Google Drive directly to Iphone.
Wondershare MobileTrans 回复2026-02-11
Thank you for your positive feedback! We're thrilled MobileTrans helped restore your WhatsApp chats seamlessly. Let us know if you need further assistance!
Everyone says "you can't merge WhatsApp backups" but MobileTrans WORKED! I merged my backups into one, and they work without issues!
Thank you!!!
Feedback on how to make it even better:
- Be more clear which phone the user should be doing the actions on during the process. Just add "on Source/Destination phone" or something like that, and it will be easy to understand!
- The screen scan for the 64-digit code wasn't working on one of my 2 phones, but after a couple tries it let me write it down manually.
Wondershare MobileTrans 回复2026-01-27
Thank you for your feedback and suggestions! We're thrilled to hear MobileTrans worked for you. We'll consider your input to improve the user experience further!
Simple, clear instructions. Worked absolutely great. Moved Whatsapp successfully from iPhone to Android thanks to Wondershare MobileTrans, and never going back to IOS ever again!!! Thank you, Wondershare!
Wondershare MobileTrans 回复2026-01-24
Thank you for your amazing feedback! We're thrilled MobileTrans worked perfectly for you. Enjoy your new Android experience!
So happy!!!! Thank you!
Backup part takes ages and it didn't work first go (but I might have done something wrong) but it worked second time!!!
Wondershare MobileTrans 回复2026-01-21
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Transferring first from my Android phone to an iPhone then back to an Android phone (once I realised I still prefer Android devices) were both easy and relatively straightforward. The fact that I didn't lose any of my data or messages makes Mobiletrans brilliant, even with the subscription price being for an entire year it was still worth it.
Wondershare MobileTrans 回复2026-01-19
Thank you for your positive feedback! We're thrilled to hear that MobileTrans made your data transfer seamless and met your expectations.
I will not recommend this company or their software.
If you need to transfer data, all you need is SmartSwitch and the necessary cable.
And all your data will be transferred, easily!
I downloaded their product and it did not work on either my laptop or computer.
Their software froze my keyboard, rendering it useless, and the data transfer from my laptop did not transfer. I had it "transfer" overnight, and nothing happened, no transfer, no data, still stuck on the same loading bar as when I started.
After third attempt, still nothing.
I requested a refund, and they refused it.
But I contacted PayPal, and of course the refund was processed!
I received replies from their AI bot, and one email from an individual to which you cannot reply to!
This review is written from my personal gmail account and not my email account linked to the purchased software.
The final answer I received from Wondershare was a refusal for a refund and that was their final decision.
Wondershare MobileTrans 回复2026-01-20
Hello,
we’re very sorry to hear about your experience and understand how frustrating this must have been.
We regret that the software did not function properly on your devices and that the data transfer failed despite multiple attempts. We also apologize if our support process did not meet your expectations—this is not the level of service we aim to provide.
We would like to review your case in detail to better understand what happened and see how we can improve. If you are willing, please provide the email address used for the purchase and your order number, so our team can look into this further and contact you directly.
Thank you for sharing your feedback.
Process of transferring Whatsapp from iPhone to Android…
Process of transferring Whatsapp from iPhone to Android was really easy. It did the backup and then gave instructions to follow. The one small thing was the screenshots of what your were supposed to see on Whatsapp on the phone were a bit blurred and there was no maximise button so it was a bit more difficult to follow but it completed it.
Wondershare MobileTrans 回复2026-01-17
Thank you for your feedback! We're glad the transfer process was easy for you. We'll work on improving the clarity of the screenshots. 😊
A nightmare. The app does not do what it is supposed to. Was not able to transfer Whatsapp from Android to iPhone. Kept sending me too do a backup on google drive. Support was inexistant. They were always not available. Avoid.
Wondershare MobileTrans 回复2026-01-18
Hello,
we’re very sorry to hear about your experience and understand how frustrating this must have been.
We regret that the WhatsApp transfer did not work as expected and that you were unable to receive timely support. This is certainly not the level of service we aim to provide.
So that we can review your case and offer proper assistance or a suitable solution, please kindly provide the email address used for the purchase and your order number. Once we receive this information, our team will contact you directly.
Thank you for sharing your feedback.
Only working way to transfer WhatsApp from iPhone to Android without completely erasing the Android-phone. Bought the lifetime-license over 5 years ago, it still works today. Thanks!
Wondershare MobileTrans 回复2026-01-12
Thank you for your feedback! We're glad MobileTrans has been reliable for you over the years. Your support means a lot to us!