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Hi Jason, we appreciate your feedback and understand that your experience had its ups and downs. We hope you still found some enjoyment. If you need more help, please contact us via live chat or by email at [email protected].

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Thank you for sharing your feedback. We're sorry to hear that you feel this way about your experience. We take concerns regarding purchases and account activity seriously and would never intentionally ignore a player's concerns. If you have an unresolved issue, we'd like the opportunity to review it and ensure it has been properly addressed. We have sent you a follow up email regarding your refund request.

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Hello, we understand your frustration about the account ban and the lack of details surrounding the decision. We'd like to see what happened here as well and follow up with any relevant details for clarity. Please provide your account details so we can proceed.

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Hi there, thank you for the positive feedback!

Hello Mark, Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations. We understand how disappointing it can be when gameplay doesn't result in the outcomes you were hoping for. All game results are determined by certified random number generators (RNGs), and each round is independent, meaning previous play or account history does not influence future outcomes. We're also sorry to hear that you feel our promotions and VIP program haven't provided the value you expected. We appreciate your feedback, as it helps us evaluate and improve the player experience. We would like to have the opportunity to look into your account further so we have sent you an email requesting some additional information. Look forward to hearing from you!

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