DO NOT BUY ANYTHING from this company!
I purchased the 2 seat stroller and the family I sent it to wanted the 4 seater stroller. They never took the stroller out of the box because they wanted to exchange it for the bigger one. They tried to get a response and I have been trying to help return it but there is NO CUSTOMER SERVICE…Zero, Nada! Do not buy anything from this company. Buy through Amazon or really, go with another product. MomFann deserves a Negative 5 rating!
I would not order from this company again. The stroller looked red in the listing photos, but when it arrived it was definitely more of a plum/purple color.
More importantly, my stroller arrived missing the accessory bag with the screws needed to properly attach the handle. I contacted customer service and have now been going back and forth with them for over a week. It takes days to get a response, and when they do respond, it’s usually a very short one-sentence answer with no actual resolution. I’ve sent pictures and clearly explained what is missing, and I’m still waiting for them to fix the issue.
Customer service has been horrible. I guess you get what you pay for, but I definitely would not recommend this company and would never order from them again.
As an affiliate partner, my experience with this program has been disappointing.
As an affiliate partner, my experience with this program has been disappointing.
I generated a sale on March 05, 2026, and the commission has remained pending for months. During this time, I contacted the affiliate team multiple times by email to request an update, but received little or no response regarding the status of the commission.
What concerns me most is not the amount itself, but the lack of transparency and communication. As publishers, we invest time, effort, and marketing resources to promote a brand. When commissions remain pending for an extended period without clear explanations, it becomes difficult to trust the program and continue investing in promotion.
I am sharing this experience so that other affiliates can carefully evaluate the program and understand the importance of clarifying approval and payment processes before committing significant resources.
I still hope the company will review the case and provide a clear resolution.
DO not purchase from this company, despite good advertising.
DO not purchase from this company. I saw many legitimate ads for this company and bought a wagon. It said there was a label created at Fedex, however but never received from the company. Every time I e-mail them to asked for updated shipment they keep saying they've asked Fedex to update shipment. I placed the order over 2.5 weeks ago. It's a company based in China, and so communication is poor. Will likely have to put a stop on my credit card.
I ordered the portable milk warmer and the one the milk cooler. In my surprise, i only received the milk warmer when the package arrived. The package couldn’t be opened or smthing. The just sent me only one of the two products i paid for. No one is answering on emails or supposedly “24h online chat” 🙄
I've seen advertisements online all over the place for this company. They seemed legitimate. Their response to people's comments on Facebook and Instagram were quick and seemed like a genuine good company. So I ordered a poor person wagon from them and when I received it there was a big rip right in the middle. When I reached out to them to get a refund, they didn't offer me a refund at all but wanted me to pay an additional $80 for them to send me an unripped wagon... This obviously did not sit well with me. I messaged them again and said that I would like a full refund of the almost $300 I spent on the four-person wagon and they can even send me the smaller wagon. And they responded with that. I have to pay an additional $60 for them to send me the small wagon and never mentioned giving me a refund on the ripped one that is unusable. I even offered to pay shipping if they would give me a full refund and haven't heard back from them since this has been over a week ago.
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