订单 # 90004313243 是作为…购买的
订单号 90004313243 是作为礼物购买的，但我从未收到订单。联系了客户支持但没有回复。
Dear Customer, Thank you for reaching out, and I’m very sorry for the trouble and frustration this has caused you – especially since this was purchased as a gift. I have looked into your order and see that the tracking information shows it was Delivered on May 3, 2026. Could you please double‑check around your property (e.g., porch, mailbox, with a neighbor or front desk) in case the package was left in an unexpected spot? If you still cannot locate the package, please contact our official customer support team at [email protected], and we will assist you further. We will also reach out to you directly to help resolve this matter. Again, I truly apologize for the inconvenience and for any delays in our response. We appreciate your patience and will do our best to make things right.