MoonPay

Hello Michal, Thank you for bringing this to our attention, and we’re truly sorry to hear about your experience. We understand how distressing situations like this can be. If you believe you may have fallen victim to a scam, we recommend taking the following steps: - Report it to your local law enforcement and provide all relevant details, including wallet addresses and communication records. - Secure your finances by contacting your bank or card provider immediately if you shared any financial information. Please note that cryptocurrency transactions are irreversible once completed. We also encourage you to contact our support team at https://support.moonpay.com so we can review your case further and support you as best as possible. Best Regards, MoonPay Customer Experience

Hi there, Thank you for sharing your feedback. We're sorry to hear that you're having trouble verifying your account. We'd like to help you get this resolved. Please contact our support team at 👉 https://support.moonpay.com with the details of the verification issue you're experiencing so we can review your case and assist you further. Best Regards, MoonPay Customer Experience

Hello Tammy, Thank you for sharing your feedback. We're sorry to hear about the frustration you've experienced with your transactions. After reviewing your case, we can confirm that the orders were declined by your bank. We recommend contacting your bank to understand why the payments are being declined before attempting another transaction. If you continue to experience issues after speaking with your bank, please reach out to our support team at 👉 https://support.moonpay.com and we'll be happy to assist further. Best Regards, MoonPay Customer Experience

Hi there, Thank you for taking the time to leave your feedback. We're sorry to hear that your experience with our application did not meet your expectations. If you encountered a specific issue, we'd appreciate the opportunity to look into it. Please contact our support team at 👉 https://support.moonpay.com with more details so we can investigate and assist you. Best Regards, MoonPay Customer Experience

Hi there, Thank you for your feedback, We're very sorry to hear that you were the victim of a scam. We understand how distressing this situation can be. We take reports of scams seriously and would like the opportunity to review your case. Please contact our support team at 👉 https://support.moonpay.com and provide the relevant details so we can investigate your report and assist you as much as possible. We appreciate you taking the time to share your concerns. Best Regards, MoonPay Customer Experience

Hello Dugan, Thank you for sharing your feedback. We're sorry to hear that your experience took much longer than expected. If you continue to experience delays or need assistance, please don't hesitate to contact our support team at 👉 https://support.moonpay.com so we can review your case and help. Best Regards, MoonPay Customer Experience