我想分享我这次购买的经历,因为它真的很突出。不幸的是,由于美国邮政局的问题,我订购的氨基酸补充剂被推迟了,而且时机尤其重要,因为我在即将进行的手术之前需要它。
也就是说,供应商对这种情况的处理得非常好。他们积极主动沟通,毫不犹豫地全额退款,甚至告诉我产品到达后不需要退货。这种程度的信任和客户关怀是罕见的。
虽然运输延误超出了他们的控制范围,但他们的反应足以弥补这一点。基于他们处理这种情况的专业性和慷慨程度,我绝对会考虑再次向他们订购。
More4less Outlet 回复2026-04-18Sorry to hear your order hasn’t arrived yet! It was carefully packed and handed to USPS on Tuesday morning, April 15, via USPS Ground Advantage. Sometimes USPS skips an acceptance scan, which can make tracking look inactive even while the package is on the move. Based on standard transit times, delivery should be very soon. I’ll be reaching out to you directly with details about your order and will make sure everything is resolved to your satisfaction. Thanks for your patience — I stand behind every order 100%. Chad
4/21/26 Updated Reply:
Hi Amy, I wanted to provide a quick update. I’ve now filed an official USPS Missing Mail Search for your package using all shipment details and photos from when it was packed. This forces USPS to locate the parcel even if it missed the initial acceptance scan. I’ve also emailed you directly with screenshots of the submission so you can see exactly what was filed on your behalf.
Based on USPS transit patterns, it’s still very likely that your package is simply delayed in their system and hasn’t been scanned properly yet — this unfortunately happens with Ground Advantage, especially on long‑distance routes. Once USPS performs the next scan, tracking will update automatically. While this delay is completely outside my control, I’m continuing to monitor it closely and will ensure it's fully resolved for you.
Thank you again for your patience — I stand behind every order and I’m here to help until this is sorted out.
— Chad, More4less Outlet
4/24/26: Thank you so much for taking the time to update your review — I really appreciate it. I’m glad we were able to work through the USPS delay together and make sure you had what you needed in time for your surgery.
Shipping issues like this are frustrating for everyone, especially when timing matters, but I’m grateful for your patience and communication throughout the process. I always do my best to step in when carriers fall short, and I’m glad the resolution felt fair and supportive on your end.
Wishing you a smooth recovery. If you ever need anything in the future, I’m here to help.
— Chad
More4less Outlet