motatos.co.uk

We are so sorry to hear are not happy with the products you received. 😢 This is really uncommon for product marked with ‘best before date’ and goes more for products marked with the last day of consumption. We really take this seriously and of course, want to check the product with the producer and the warehouse, please reach out to customer service and they will help you. You can reach them through email or phone. ✍🏻 The email is [email protected] and phone +44 330 818 9903. We look forward to hearing from you so we can help you with your case 💚

We're so glad to hear! Thank you for being a climate hero and joining us in the fight against food waste 🤩

We're so glad to hear how happy you have been with your order from us! We hope you continue to join us on the fight against food waste, and look forward to preparing your next order 🤩📦

This is great to read!! Thank you for your review! 💚 You are a real climate hero who saves perfectly good food from being thrown away unnecessarily 👏

Thank you for taking the time to leave us a review and some feedback, we really appreciate it. We can see you have received some help from our customer service team now, we hope they were able to resolve things for you. If there is anything else we can help you with, please feel free to send us an email at [email protected] and we will be happy to assist! 💚

Thank you so much for taking the time to let us know what you think 🤩 We are pleased to read you are happy with our prices, products and delivery service! The review is really appreciated. We hope to see you shop with us again soon!

Thank you for taking the time to leave us a review and some feedback, we really appreciate it. We can see you have received some help from our customer service team now, we hope they were able to resolve things for you and you have a better experience when ordering with us in the future.💚

We are so sorry to hear that there was a problem with your order! Unfortunately when products are missing, we are not able to send them out due to our stock levels 😢 We understand how frustrating this is, but we hope you were able to find some of the product elsewhere 💚

Thank you for your feedback, it is great to hear where things are working, and what we can work to improve! We are glad to have you as a regular customer, and look forward to sending out your next order ✨

An expired best before date does not mean that the product is old in any way. 🙌 A best before date is simply a label that acts as a guarantee from the producer that the product is of exactly the same quality as when it was manufactured. 🗓 It does not mean that the food will be unfit for consumption afterwards. In fact, food can keep for weeks, months and even years after the best before date has passed. How awesome is that? 🤩 In your case we are so sorry to hear you have received products that really don't taste or look good, please send us a message to [email protected] with a description of the issue and we will help you as soon as we can. 💚

Thank you for taking the time to leave us a review and for all of this feedback, it is really helpful in letting us know how we can improve in the future. We are really sorry for how the delivery service affected your order, we hope you have a better experience with us in the future. 💚

Thank you so much for taking the time to let us know what you think 🤩 It's really appreciated and it's so nice to read that you're happy with Motatos.

Thank you very much for the 5* review ✨ We are so happy that you are satisfied with your Motatos experience 😍 We really can't wait to welcome you back for another order soon 🙏🏻

Thank you for taking the time to leave us a review and some feedback, we really appreciate it. We can see you have received some help from our customer service team now, we hope they were able to resolve things for you. If you are not happy with the solution, please feel free to send us an email at [email protected] and we will be happy to assist! 💚

Thank you very much for taking the time to give us feedback. We are so grateful for it 🙏 We are so sad to hear your order arrived in this way. Please feel free to contact our customer service at [email protected] and we will be more than happy to help you with a complaint. I hope your next order will give you a better experience 🍀

Thank you very much for your review 🙏 🤩 Its great to hear you are happy with our products and we would love to welcome you back soon for another order. Please keep an eye on all our offers and discounts as well as new products we think you will love! 💚 Have a great day! 🌏

Thank you so much for taking the time to let us know what you think 🤩 It's really appreciated and it's so nice to read that you're happy with Motatos and you appreciate the recyclable packaging. 💚 Have a great day! 🌏

Hi! Thank you for taking the time to leave us a review and some feedback! It makes us so very sad to read that you had this experience with us, We always strive for our products to arrive in the best condition but with your order we have really failed to do so 😕 We apologise for this! We can see you have received some help from our customer service team now, we hope they were able to resolve things for you. If you feel we could of done more please contact our customer service team, you can reach us at [email protected]. With best regards, Motatos 💚!

Thank you for your review! 💚 You are a real climate hero who saves perfectly good food from being thrown away unnecessarily 👏 We hope to keep welcoming you back!

Thank you very much for the 5* review ✨ We are so happy to read that we exceeded your expectations and you were happy with the help you received from our customer service 😍 We really can't wait to welcome you back for another order soon 🙏🏻