myChway is the best beauty machine manufacturer, providing cavitation slimming machine, lipo cavitation machine, and a list of aesthetic treatment solutions.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional products, highlighting their effectiveness, solid build quality, attractive affordability, and overall ease of daily use. People are also deeply impressed by the professional staff, who consistently provide extremely prompt, helpful support and clear guidance for their devices.
Some reviewers were not happy with initial delivery conditions, noting that certain items, cables, or components unfortunately arrived damaged or defective. However, buyers frequently mention that customer service teams quickly resolve these unexpected problems by offering efficient troubleshooting and sending prompt replacements without any hassle.
Received machine with no issues. Looks beautiful just what I needed! I contacted for manual on machine and got it no problem. Customer service responds right back with zero issues! Practicing and cant wait to perform on my clients! My face looks amazing! I got the black pearl 11 in one machine.
myChway 回复2024-10-08
Thank you so much for your wonderful feedback!
We can't wait for you to see great results with your clients! If you ever need further assistance, don't hesitate to reach out.
Ordering was easy, delivery was fast. I had a question about the cavitation plate. Amelia responded within hours and was very helpful and polite! Great experience!
myChway 回复2024-10-05
Thank you for your feedback! We're glad to hear that ordering was easy, delivery was fast, and Amelia could assist you promptly.
We appreciate your support and hope to serve you again!
Recently purchased the RADIO FREQUENCY MACHINE WITH LASER PODS. I highly recommend it to all the beauty technician. I tried it on myself and first session you clearly see results ! Easy functioning very cute style for the salon ! Shipping was very fast , customer service is very excellent! Good communication and very reliable ! Answer fast too! Highly recommend this site for machines! I’m happy that my beauty teacher recommended me this company !
myChway 回复2024-09-18
Thank you for your feedback!
We're glad to hear you're happy with the Radio Frequency Machine and our service.
We appreciate your support and recommendation. Feel free to reach out if you need anything else!
Received my machine and was missing my brackets, Amelia helped me and sent the bracket as soon as possible! She was amazing help and the machine works properly and was delivered on time and fast! Definitely recommend and I will be buying a different one soon
myChway 回复2024-09-18
Thank you for your feedback! We're glad Amelia could assist you quickly. Happy to hear the machine is working well and was delivered on time. We look forward to your next purchase!
They respond quickly and they’re easy to work with on resolving issues.
myChway 回复2024-09-10
Thank you for your feedback! We're happy to hear that our quick responses and ease of working together met your expectations. If you need any more help, just let us know!
I am beginning on this site and with these products. I have got my second machine in the last 2 months. I do plan on buying more shortly so far. The customer service is fantastic. I have one question, please. Can you tell me where to download the manuals for my hydrophama? That would be great. Thank you so much. Yes
myChway 回复2024-09-09
Thank you for your kind words and for choosing our products!
We have sent the manual for your machine to your WhatsApp. Please check your messages for the details.
If you have any trouble accessing the manual or need further assistance, feel free to contact us at [email protected] or connect with us via WhatsApp at +86 17722598734. We’re always here to help.
Excellent service with good communication from the time I ordered till delivery.
Thank you Amelia.
Amelia is fantastic at what she does, answered every of my queries and questions promptly
5☆☆☆☆☆ from me.
myChway 回复2024-09-04
Thank you for your great feedback!
I’m glad Amelia could help and that you’re satisfied with our service.
If you have any further inquiries, feel free to reach out.
Excellent customer service Amelia is very professional and patient, explains the functions and benefits of the products, clarifying doubts.Amaizing customer services!😊
myChway 回复2024-09-04
Thank you so much for your kind words!
We’re thrilled to hear that Amelia provided you with professional and patient service.
For any further inquiries, please feel free to contact us.
We apologize for any inconvenience this may have caused. Please rest assured that we are doing our utmost to assist you.
Upon reviewing our system records, we see that you placed your order on Aug.28th. It was shipped out on Aug.28th, and it is currently in transit.
We kindly ask for your patience as you await its arrival. If you need any further assistance, please do not hesitate to reach out to us at [email protected] or contact us via WhatsApp at +86 17722598734.
We are always here to help.
The customer service is excellent. They respond promptly to any questions or concerns I may have. The quality of their products is commendable, and the shipping process is reasonable. I highly recommend them.
myChway 回复2024-08-30
Thank you so much for your wonderful feedback!
Your recommendation means a lot to us.
If you have any more questions or need further assistance, please don't hesitate to reach out.
Hi.
I am very disappointed with the result of the Tomas diode laser hair removal machine. It did not work at all. I intended to use this machine professionally, doing services at clients' homes. But first I needed to try it on myself, and it did not give me a good result. And I can no longer use it because it is overheating. I only use it on myself in two small areas, and the machine no longer works. It was very discouraging for me who was planning to start a new beauty business. I sent emails without getting any reply.
myChway 回复2024-08-17
I'm sorry to hear about the issues you've had with the machine.
We've received your emails and want to assure you that we're here to help resolve this issue.
If you have any other questions, please contact us at [email protected] or via WhatsApp at +86 17722598734.
Thank you for your understanding.
I bought a lipo laser pad, and I had some questions and needed more information.
Amelia answered my emails and gave me the attention she needed to resolve my questions.
I AM VERY GRATEFUL WITH THE SERVICES PROVIDED
myChway 回复2024-08-19
Thank you for your kind words!
Your satisfaction is our priority, and we’re grateful for your positive feedback.
If you need any more help, feel free to reach out!
I had an issue with my machine initially, it would burn me every time I tried to use the probes and even shocked me a bit. I reached out to customer service and they helped right away and sent me a replacement part within a few days. Their customer service team has been excellent throughout this process and I couldn’t be more thankful!
myChway 回复2024-08-15
Thank you very much for your review.
We sincerely apologize for the initial difficulties you faced with your machine.
This issue is not typical.
Such issues can arise due to improper calibration or component malfunctions, and we’re glad our customer service team was able to address this promptly.
Your satisfaction is crucial to us, and we’re committed to ensuring that you have a positive experience with our products.
If you have any further questions or need additional support, please feel free to contact us at [email protected] or add our WhatsApp at +86 17722598734.
Very responsive and fast shipping. I did have an issue with my first machine but they were quick to resolve my issue. Will definitely see what else they recommend and would be buying more machines from them soon!
myChway 回复2024-08-02
Thank you for your feedback!
We're glad our quick response and shipping worked well for you, and that we resolved the issue with your first machine.
We look forward to helping you with more products soon. If you need anything, just let us know!
5* experience, can absolutely recommend.
I had a custom order.
Vary helped me and gave an answer to all my questions. She organized everything from payment to shipping. Very qualified and respectfully customer service.
Fast shipping, payment, customization, everything.
Thanks a lot.
myChway 回复2024-07-25
Thank you for your great feedback!
We appreciate your recommendation and are glad you're happy with your order and our services.
If you need anything else, feel free to reach out.
Amelia has been amazing at helping me with my new machines as well as answering all of my questions. Support has been phenomenal and super quick! Highly recommend 🥰 and if you get Amelia, know you’ll be in great hands
myChway 回复2024-07-23
Thank you for your great feedback!
We’re delighted that Amelia has been so helpful and quick in her support.
We appreciate your recommendation and are here if you need anything else!
Amelia is great! I purchased 3 different solutions for my machine and received two of the same. I contacted the company and worked with Amelia who quickly shipped the correct product and provided excellent customer service.
myChway 回复2024-07-24
Thank you for your feedback!
We're thrilled to hear that Amelia provided you with great service and resolved the issue promptly.
We strive to ensure all our customers receive the correct products and excellent customer care.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Support is attentive, helpful and easy to contact. I am looking forward to using my new equipment especially knowing that if I have any questions service is on hand to help!
Thank you!
myChway 回复2024-07-20
Thank you for your positive feedback!
We’re glad to hear that you find our support helpful and easy to reach.
We’re excited for you to start using your new equipment, and we’re always here if you need any assistance.
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