My Pet Sensitivity

We're so happy to hear that eliminating the food helped your dog feel better. We appreciate you sharing your positive experience with us!

We’re very sorry to hear about your experience, and we appreciate you bringing this to our attention. We understand how confusing and frustrating it must be to receive seemingly contradictory results. There are a few reasons why this can occasionally happen, and we’d be very happy to look into this for you and explain your results in detail if you'd like us to? Please note that while results are typically provided within 3–5 days, they can sometimes be returned sooner depending on processing times.

We're so happy to hear your dog is living a symptom-free life! Thank you for your kind words and recommendation.

We're thrilled to hear you had such a fantastic experience with our service! It's wonderful to know we could help identify your dog's sensitivities and contribute to saving his fur.

Thank you for your wonderful feedback! We're delighted to hear the results matched your suspicions and that you found the report clear, well laid out, and easy to understand. We really appreciate you sharing your experience.

Thank you for your feedback! We're pleased to hear you found the process clear, concise, and easy to understand. We really appreciate you taking the time to share your experience.

We're sorry to hear that you feel this way and that your experience didn't meet your expectations. We'd really appreciate the opportunity to learn more about what happened and see if we can help. We'll be in touch with you via email shortly to gather some more information and discuss your concerns.

We appreciate your feedback regarding the thoroughness of our test results. We understand your suggestion about improving our communication process for test initiation and result availability. We are actively exploring options like email or text notifications with direct links to enhance this experience for our customers.

We're so happy to hear that our process was easy and quick for you. We appreciate your kind words and look forward to helping you with any future dogs.

We're glad you enjoyed your experience. We appreciate your positive feedback!

Thanks for sharing your feedback with us! When the test was purchased, it included a complimentary 30-day trial to our 247Vetline service. At the end of the trial period, the subscription automatically continues on a monthly basis unless cancelled. This information is provided during the checkout process, where the option to remove the trial is available, and is also included within the order confirmation email. Can you please respond to our Trust Pilot request so we can investigate this for you?

Thanks for sharing your feedback with us! When the test was purchased, it included a complimentary 30-day trial to our 247Vetline service. At the end of the trial period, the subscription automatically continues on a monthly basis unless cancelled. This information is provided during the checkout process, where the option to remove the trial is available, and is also included within the order confirmation email. Can you please respond to our Trust Pilot request so we can investigate this for you?

Thank you for your lovely review! We're delighted to hear that you received your results so quickly. It's great to know that you were happy with the process and found everything straightforward and efficient. Thank you for choosing us for your pet's testing!

Thank you for your thoughtful review! We're delighted to hear that the detailed report was informative and helped point you and your vet in the right direction. It's especially rewarding to know that, through collaboration with your veterinary professional, you're now moving in a positive direction. We appreciate you taking the time to share your experience and wish you and your pet all the very best going forward.

We are so happy to hear about the incredible improvement in your dog's health after discovering her sensitivities! It's wonderful to know our testing made such a positive difference. Thank you for sharing this amazing success story.

Thank you so much for sharing your experience! We're delighted to hear that Sedona is doing much better. It's always rewarding when test results help identify sensitivities that may be contributing to discomfort, allowing pet owners to make informed changes. We wish Sedona continued health and happiness, and we truly appreciate you taking the time to leave your feedback. 🐾

Thank you for your kind feedback! We're so pleased to hear that Abbie was able to help resolve your query quickly and in a friendly manner. Providing helpful and efficient support is always our goal, and your comments will mean a lot to her. We really appreciate you taking the time to share your experience and thank you for choosing us!

We are so pleased you had such a positive experience with our service. We appreciate your kind words!

We are so happy to hear that our test provided valuable insights into your puppies' sensitivities. It's wonderful that you now have the information needed to help them live happier and healthier lives. Thank you for sharing your positive experience!

Thank you for your feedback. We're sorry to hear that you were unhappy with your experience and that our customer service did not meet your expectations. Providing professional, respectful, and helpful support is very important to us, and we take comments like yours seriously. We would welcome the opportunity to better understand what happened and address your concerns. Please contact our support team directly or reply to our request for further information so that we can investigate this matter and work towards a resolution. We appreciate you taking the time to share your experience.