mypsd.org

Years of trust mean the world to us. Thank you for sticking with us, and for noticing the thing we care about most: that every person on the other end of every email, every form, every call is real. That's why we show up the way we do. Recommendations like yours are how a small nonprofit keeps going for 10 years. Grateful for you. 🐾 — The TheraPetic® Healthcare Provider Group Team | mypsd.org

Thank you so much for giving us a chance — and for sharing your experience! We know skepticism is completely reasonable, which is why we've spent 10 years building a process that's transparent, clinically sound, and genuinely fast. So glad it delivered for you. Welcome to the TheraPetic® family! 🐾 — The TheraPetic® Healthcare Provider Group Team | mypsd.org

Thank you so much for sharing your experience! We completely understand the initial skepticism — it's actually one of the most common things we hear, and we take that seriously. That's exactly why every evaluation is conducted by a Doctor, not an automated system or a simple form. We're so glad the process felt smooth and that our team was able to provide the compassionate support you deserved. After 10 years and over 50,000 people served, reviews like yours remind us why we do what we do. Welcome to the TheraPetic® family! 🐾 — The TheraPetic® Team

Thank you for sharing this — we know trust is everything with services like ours, so it truly means a lot. We've spent a lot of time listening to clients' feedback. We’re glad the process felt simple, responsive, and easy to navigate, and we really appreciate your continued support and recommendation.

Thank you so much for your kind words — we truly appreciate your trust in TheraPetic. Our goal is always to provide clear, professional, and compassionate support, and it means a lot to know your experience reflected that. We’re grateful for the recommendation and are always here if you need anything in the future.

Thank you for your feedback. We are sorry to hear the product did not meet your expectations. Our team would be happy to review the issue and determine whether the item may be defective or if a replacement is appropriate. Please contact our support team at [email protected], so we can assist you directly.

Thank you for your feedback. We believe this review may reflect a misunderstanding about the type of service we provide. TheraPetic® Solutions provides clinical evaluations and documentation from licensed healthcare professionals. We do not issue or advertise “pet registration numbers,” as such registries are not recognized under federal disability law. Our service involves evaluation and documentation rather than registry listings, and many clients receive their documentation in secure PDF format. If this reviewer is a client and would like assistance reviewing their account or documentation, we encourage them to contact our support team directly at [email protected] so we can clarify any concerns.

Thank you for your feedback. We believe there may be some confusion about the service we provide. Our organization does not sell or promote “ESA registrations” or certifications. As noted on our website, such registries are not recognized under Canadian or U.S. disability law. Instead, our service involves a clinical evaluation process with a licensed professional, which may result in documentation when clinically appropriate. The fee associated with our service covers the evaluation process, administrative processing, and documentation preparation. It is not a fee for “registering” an animal. We are committed to educating the public about the difference between unrecognized registry websites and legitimate evaluation-based services. If the reviewer would like us to review their concerns directly, we welcome them to contact our support team at [email protected].

Thank you for your feedback. Since the time of this review, our platform has undergone a complete redesign with a new user interface and updated client dashboard to make accessing documents and account features much easier. We have also introduced improved navigation and account tools to simplify login and document management for clients. If any user ever has difficulty accessing their documents, our support team is always available to assist. We continuously improve our platform based on user feedback and appreciate comments that help us make the experience better.

We take concerns like this very seriously, however we are unable to locate any customer record associated with this review based on the information provided. Our support team responds to all client inquiries and is always willing to assist. If this reviewer is a client, we encourage them to contact our support team directly at [email protected] so we can review the matter and provide assistance.

We are very appreciative of your review and taking the time share your experience to help others!

Thank you for your support to TheraPetic. We are excited for you to use our service!

We are incredibly grateful for your kind review and feedback. Our goal is to be the best and serve our clients with exceptional support and timely responses. Please know we are always here to support you.

We appreciate your support and review of TheraPetic. We are here to assist you through the process, so please let us know if you need any assistance.