Reviewers had a great experience with this company. Customers frequently mention that the various jewelry pieces are absolutely stunning, beautifully crafted, and arrive safely in wonderful gift packaging complete with nice extra items. People deeply appreciate the gorgeous designs, vibrant colors, and consistently express complete satisfaction with their lovely purchases, smooth transactions, and overall experiences.
However, some people were dissatisfied with the sizing, noting that certain rings and delicate earrings felt extremely tiny or uniquely child-sized. A few other people also felt that international shipping times could be rather slow, occasionally experiencing frustrating delivery delays or unhelpful tracking information.
The website is easy to navigate, the shipping was done rapidly, nice packaging and strudy package.
Though, one pair of earings (bamboo leaf ink painting) has too soft tips that tend to bend easyly when inserting the "locks".
Well, the company ask me for a review. I am giving 1 star because I still didn't get my package. Even our Poland courier still doesn't get it. I would like to get my money back or at least information what is going on with my package
Mythaya 回复2024-12-11
Hello Wiktor Naumiec
Sorry to bother you with this email, you can ignore it.
We checked your package and it is currently being transported normally.
You can check it through this link: https://t.17track.net/en#nums=YT2433721272221432
It should be delivered to you in the next few days, please pay attention~
Again, I am sorry to bother you with this email. If you have any questions, you can contact our customer service email and we will actively handle it for you!
Sincerely,
Thaya
I absolutely love Thaya and it's jewellery. The products are packed so nicely and thoughtfully. What I personally like about it is that when ordering earrings, they are packed in separate pouches so as to not let them rub against each other. The products I ordered were exactly how they were shown in the picture and none of them got damaged. This store is best to get intricate yet beautiful and unique designs. Definitely will purchase more!
This year I bought a necklace and 6 earrings. They are same as pictures and very cute. Great qualities and customer service. I bought from Thaya last year as well and the jewelries are still in great condition. 10/10 recommended!
Absolutely beautiful earings 🥰I ordered 3 pairs, one pair was for free, they are just gorgeous and very carefully wrapped in a beautiful packaging, will shop with this great company again for sure and with pleasure 😍
Hi I did write a review say it to small and I'm a man with big hands so I need to get a size z but you seem to ignore it so I'm a little unhappy and would like to have one my size then I would be great thanks
Mythaya 回复2024-10-07
Hello dear, I'm sorry for the late reply. Because our country is on holiday from September 30th to October 6th, I was unable to reply to your message in time T^T
We have replied to your email, you can check it out😊
Earrings were bigger than expected (the pictures didn't include on a model, so tricky to tell size) but they are lightweight and comfortable. Arrived really nicely packaged and came with free cleaning cloth. Very happy for the price.
It's very cute and looks almost identical to the picture. The chain is very different, and it makes the necklace look less elegant, but overall not bad.
Because it is not the same as the picture, I'm giving it 4 stars.
The products are very nice, Page information 100% accurate. My earings arrived in the time frame promised, and the have proper individual packaging to take care the silver, also nice packages to storage them. Definitely buying again in the future.
I received my order today. I was disappointed because the jewelry didn't look exactly like the pictures on the website. Furthermore, the delivery came a long time after the order, that made me think it was lost, in addition to the fact that the website sent to me an email asking what was my opinion on it whereas I hadn't got the order yet.
Mythaya 回复2024-09-14
Hello dear, I'm sorry for the bad experience you had. If you have any questions, feel free to contact our customer service first, they will be happy to assist you. Please don't worry, even if your package is lost, you can reach out to us and we will resend it to you. I apologize for the confusion caused by the email, we will make sure to address it in the future~🌸🌸