Rachel is top tier
Rachel is top tier. Thank you so much
关于 Belovejewel
数据更新- 网站
- belovejewel.co.uk
- 分类
- 购物与时尚
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 370 条评价
- 差评回复率
- 83%（163/197 条）
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Belovejewel靠谱吗？
Belovejewel（belovejewel.co.uk）在 OK.one 的综合评分为 3.1 分（满分 5 分），基于本站收录的 430 条用户评价，属于购物与时尚分类，口碑一般。评价两极分化：51% 给出 4 星及以上，同时 43% 打了 1 星；商家回复了 83% 的差评；评价主要围绕产品、客户服务、质量。数据最后更新于 2026-10-24。
评价综述
AI 生成Reviewers had a great experience with this company. People frequently mention that the customer support team is exceptionally helpful, friendly, and quick to respond whenever any questions or concerns arise during purchases. Buyers often describe the jewellery as lovely and truly appreciate how smoothly unexpected problems get sorted out by dedicated staff members. However, some customers also noted that their online orders were significantly delayed, taking many weeks to arrive without proper communication or tracking updates. A few people were dissatisfied with the overall product quality, mentioning broken items, faulty clasps, or issues with the engraving and incorrect sizing.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
Really pleased with the quality of my…
Really pleased with the quality of my products good comunaction waited awhile but always keot intouch ordereding 9 bracelets next
Belovejewel 回复2026-10-24
Dear Lainy Grierson We're delighted that you're satisfied with our excellent service. 🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience. If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support. Thank you again for your review and support, and wish you a happy life. Best regards Olivia
Realy shocked how beautiful the…
Realy shocked how beautiful the jewellery was i would order from these again 😍 ❤️
Beautiful ring which fitted…
Beautiful ring which fitted perfectly...very pleased with this order,very efficient kept my order up to date,very professional.
Belovejewel 回复2026-10-24
Dear Yvonne Thank you very much for your appreciation and support of our products and services! We are delighted that you were satisfied with your overall shopping experience, which is a great encouragement to our team. We are committed to providing products that combine quality and design to ensure every customer has a pleasant shopping experience. Thank you again for your valuable review and we look forward to seeing you again! Wish you a happy life! Best regards Olivia
I had a problem with my braclet order…
I had a problem with my braclet order and they sorted it immediately and I appreciate their approach to obtain a result without question. I will definitely order from them again in the future.
Belovejewel 回复2026-10-24
Dear Helene Bell We're delighted that you're satisfied with our excellent service. 🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience. If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support. Thank you again for your review and support, and wish you a happy life. Best regards Olivia
Nice bracelets and customer service
The bracelets are exactly as expected. The customer service is highly reactive and efficient, they helped me with my delivery. I would for sure recommend Belovjewel.
Belovejewel 回复2026-10-23
Dear Anonyme Thank you very much for your appreciation and support of our products and services! We are delighted that you were satisfied with your overall shopping experience, which is a great encouragement to our team. We are committed to providing products that combine quality and design to ensure every customer has a pleasant shopping experience. Thank you again for your valuable review and we look forward to seeing you again! Wish you a happy life! Best regards Olivia
Customer Service
i bought 2 Gold plated bracelets for my daughter & I. There was a problem and i contacted them and provided evidence. This Company were absolutely marvellous and have promised to replace both items free of charge. They accepted picture evidence & i didnt even need to post items back! Excellent customer service. They have provided tips on care of items also. I feel happy to give a 5* review.
Belovejewel 回复2026-10-23
Dear Pearl Barry We're delighted that you're satisfied with our excellent service. 🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience. If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support. Thank you again for your review and support, and wish you a happy life. Best regards Olivia
I didn’t receive my first order
I didn’t receive my first order. I made this company aware that I had not received the order. They replaced it without any hesitation. Thank you all so much.
Belovejewel 回复2026-10-23
Dear Meme We're delighted that you're satisfied with our excellent service. 🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience. If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support. Thank you again for your review and support, and wish you a happy life. Best regards Olivia
Most helpful
Belovejewel 回复2026-10-22
Dear Mrs Sue Buckby We're delighted that you're satisfied with our excellent service. 🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience. If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support. Thank you again for your review and support, and wish you a happy life. Best regards Olivia
Jamie was good with my ring replacement…
Jamie was good with my ring replacement I could not be happier
Belovejewel 回复2026-10-22
Dear Mrs Moss Thank you very much for your high regard for Jamie and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition. We will also pass on your encouragement to Jamie, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life! Best regards Olivia
I ordered a bracelet from them in may…
I ordered a bracelet from them in may by June it had started going brown on the inside I’ve emailed them 3 times and messaged on there Facebook page I have had no response absolutely disgusting bad service, DO NOT BUY FROM THEM 😡
Belovejewel 回复2026-10-22
Dear Tracie Murphy Thank you very much for your feedback. We have recently thoroughly reviewed our customer service system records and are currently optimizing our processes to ensure that every customer's needs are addressed promptly and appropriately. To expedite your response, please contact us directly via the following email address, and we will prioritize your response: Customer Service Email: [email protected] We sincerely hope to regain your trust and understanding, and thank you for giving us the opportunity to improve our service. Best regards Olivia
I believe this is a scam site
I would of given a zero rating if I could, i ordered a necklace for my partner on the 17/09/2026 and item still hasn't arrived over a month later contacted company with an update but no reply and asked for a refund in the end I have contacted my bank and reported this as I feel this is a scam as on the website it states the company is based in the United Kingdom but why did I get a tracking site from another country be advised not to purchase any items from this site please save your money.
Belovejewel 回复2026-10-20
Dear Paul Smith We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction. We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it. To better assist you with your issue, please contact us via our dedicated email address: 📩 [email protected] We promise to prioritize this matter and sincerely hope you will give us a chance to improve. Best regards Olivia
Excellent customer service.
Belovejewel 回复2026-10-21
Dear Catherine Park We're delighted that you're satisfied with our excellent service. 🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience. If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support. Thank you again for your review and support, and wish you a happy life. Best regards Olivia
Waiting ages
Been waiting for ages for a ring and although they answered my email saying it’s a bespoke product that takes time they should inform you this when ordering as I needed it for a very special present but it’s to late now. They should inform let you know how long it’s going to take and give you the choice to cancel if you need it for a certain date . Really upset that I had to go purchase something else to make up for not getting this earlier.
Belovejewel 回复2026-10-21
Dear Linda We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction. We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it. To better assist you with your issue, please contact us via our dedicated email address: 📩 [email protected] We promise to prioritize this matter and sincerely hope you will give us a chance to improve. Best regards Olivia
Fantastic customer service when…
Fantastic customer service when returning an item. Really helpful and kind. Thank you Celia 😊
Belovejewel 回复2026-10-19
Dear Marisa Wyn Thank you very much for your high regard for Celia and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition. We will also pass on your encouragement to Celia, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life! Best regards Olivia
Great customer service
Great customer service, sorted out issue very quick. Will definitely buy from here again.
Belovejewel 回复2026-10-19
Dear Mrs Sandra Scrivin Thank you very much for your high regard for Molly and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition. We will also pass on your encouragement to Molly, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life! Best regards Olivia
They are a very good company to buy…
They are a very good company to buy from any probs with jewellery they sort it straight away their jewellery is lovely if you buying for som special like I am for my daughter
Belovejewel 回复2026-10-17
Dear Lynda Watson We're delighted that you're satisfied with our excellent service. 🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience. If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support. Thank you again for your review and support, and wish you a happy life. Best regards Olivia
Love my bracelet and customer service great
I orderd a braclet that came really quickly and was packaged well. I love it and put it on immediately. I did have a query, which was dealt with exceptionally quickly and the customer service was super and query sorted. I would cetainly buy again and would recommend.
Belovejewel 回复2026-10-17
Dear Katie Hope Thank you very much for your appreciation and support of our products and services! We are delighted that you were satisfied with your overall shopping experience, which is a great encouragement to our team. We are committed to providing products that combine quality and design to ensure every customer has a pleasant shopping experience. Thank you again for your valuable review and we look forward to seeing you again! Wish you a happy life! Best regards Olivia
Really helpful when making a return and…
Really helpful when making a return and exchange.
Belovejewel 回复2026-10-16
Dear Sarah Davison We're delighted that you're satisfied with our excellent service. 🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience. If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support. Thank you again for your review and support, and wish you a happy life. Best regards Olivia
I still have not received the rings I…
I still have not received the rings I ordered over 7 weeks ago missing my daughter’s birthday. Apparently now stuck in Yanwen. Reading about the company on Facebook now it seems they are a scam Chinese company. So many folk have not received their products. I do wish we had more protection from these companies. Note never buy from an ad on Facebook! I’ve been buying twice now.
Belovejewel 回复2026-10-16
Dear Emma Rydal We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished. If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time: Customer Service Email: [email protected] Olivia will prioritize verifying your tracking information and, if necessary, provide a solution. Wish you a happy life! Best regards Olivia
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