Would give a zero if I could...ordered…
Would give a zero if I could...ordered weeks ago nothing delivered. BUT ..they do keep emailing me with some great offers !! Don't use as obvious scam . Stupid me for not reading previous reviews. Shambles
关于 Belovejewel
数据更新- 网站
- belovejewel.co.uk
- 分类
- 购物与时尚
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 370 条评价
- 差评回复率
- 83%（163/197 条）
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Belovejewel靠谱吗？
Belovejewel（belovejewel.co.uk）在 OK.one 的综合评分为 3.1 分（满分 5 分），基于本站收录的 430 条用户评价，属于购物与时尚分类，口碑一般。评价两极分化：51% 给出 4 星及以上，同时 43% 打了 1 星；商家回复了 83% 的差评；评价主要围绕产品、客户服务、质量。数据最后更新于 2026-10-24。
评价综述
AI 生成Reviewers had a great experience with this company. People frequently mention that the customer support team is exceptionally helpful, friendly, and quick to respond whenever any questions or concerns arise during purchases. Buyers often describe the jewellery as lovely and truly appreciate how smoothly unexpected problems get sorted out by dedicated staff members. However, some customers also noted that their online orders were significantly delayed, taking many weeks to arrive without proper communication or tracking updates. A few people were dissatisfied with the overall product quality, mentioning broken items, faulty clasps, or issues with the engraving and incorrect sizing.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
Awful company!!
Awful company!!! I cancelled my order less that 10hrs after ordering(should have checked reviews 1st!) They confirmed had received my email and then spent the next 4 days asking if I would reconsider cancelling and they would offer me an extra gift. Each time I confirmed I just want to cancel. 5TH DAY ... sorry we cannot cancel as we have now shipped your order!!! If you want to return it, it has to be shipped to our address in China which is very expensive and we will not cover the cost. TOTAL SCAM! Necklace arrived and looks sh*t ...avoid at all costs!
False advertisement items arrive looking completely different to what was ordered and company does not care
This company is an absolute con DO NOT WASTE YOUR MONEY I ordered a ring and after waiting weeks and weeks for it to arrive it came looking absolutely nothing like the picture advertised. I was expecting a ring with a love heart with 2 brightly coloured stones inside but instead I literally received a band of metal with a completely tiny not brightly coloured stone inside, company refusing to refund will never shop here again.
DO NOT BUY FROM THIS COMPANY
If I could give this company zero stars I would but there is no option to do this. I ordered what looked like a beautiful silver ring that had a pale blue, oval stone made of seaglass. Months later a ring arrived which was completely different to what I had orders. It was a ring with an irregular shape, with a cheap glittery, turquoise plasticky stone, that looked like it had come from a 10p machine outside a shop. I immediately contacted them via email - as this is the only way to contact them - and requested a refund. They replied to say they would refund 10% of the cost and that if I didn't like the ring I could give it to someone else! I replied that I wanted a full refund as it was not what I ordered. They stopped replying. I however, kept emailing. Eventually they replied to say how about a 20% refund as they'd checked and they had sent me the correct ring. This was despite me providing photographic evidence that it was indeed different. I will keep pursuing this but I don't hold out much hope in getting a refund as the company is obviously based in China despite having a business address in Cambridge. DO NOT BUY FROM THIS COMPANY.
Complete waste of money
The custom pet eye be necklace I received looks nothing like the uploaded photo. Customer service offered me a 2£ discount as a "resolution". Upped to 4£ when I complained but used manipulative language in both emails to try to get me to accept this. What a waste of time, money and energy. Ordered from a .co.uk site but product was shipped from China. In order to get a refund I would have to send the product back to China at my own expense which would cost as much as the refund.
I bought the mother daughter bracelet…
I bought the mother daughter bracelet and it will only fit a very small child And does.l not say in the description so Opened it today
Scam AVOID AVOID
Scam AVOID AVOID Firstly they are in CHINA NOT UK The items they sell are cheap tat. A present for my wife fell apart after 5 days . Now you think they’re in UK so not a problem. WRONG they will give you all sorts of were a poor company with big overheads and they are selling at an almost loss. Then the percentage offers start . Keep the broken item and we will give you refund of 5% This will go back and fourth for weeks. So if you’re stupid enough to buy from them not using PayPal or credit card it’s most likely you will be out of pocket. Then comes the crunch they say no refund until you send back to them insured and tracked that’s going to cost you minimum £10.00 but could be Over £25.00 they then have the upper hand , I then researched the bracelet I payed £24.10 for and it was on Amazon for £2.20p next day delivery not waiting weeks from China. I ended up getting 50% back of what I paid AVOID at all costs read the Reviews they are Scammers of the highest order and NOT in the UK. The products are not precious metals it’s like sea side Tat. In fact when you email them it’s not a business address and you get different people to talk to . They must make a fortune ripping folk off. Avoid like the plague.
Don't order save your money
I ordered a custom cat eye necklace t My cats eyes were green they have sent me a blue eye so clearly not custom made. Wrote a review on there Facebook page was blocked within 2 seconds
Do not order from here
Do not order from here. I needed to cancel my order as someone had already bought me a similar one from somewhere else. The woman named " beverly" ( not convinced that is her real name) spent 3 days trying to convince me to not cancel my order. On the 3rd day when I said I want a refund she said she couldn't as my parcel had already been sent. Thr customer service is terrible.
If there was a zero option!
If there was a zero option!! Ordered a mother/daughter bangle through social media advert (more fool me I suppose) and can’t even get a track on the purchase/contact anyone to check on order!!
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