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Belovejewel

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430 条评价

3.1430 条评价
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关于 Belovejewel

数据更新
网站
belovejewel.co.uk
分类
购物与时尚
所在地
中国
状态
待认证
近 12 个月
370 条评价
差评回复率
83%(163/197 条)
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Belovejewel靠谱吗?

Belovejewel(belovejewel.co.uk)在 OK.one 的综合评分为 3.1 分(满分 5 分),基于本站收录的 430 条用户评价,属于购物与时尚分类,口碑一般。评价两极分化:51% 给出 4 星及以上,同时 43% 打了 1 星;商家回复了 83% 的差评;评价主要围绕产品、客户服务、质量。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers had a great experience with this company. People frequently mention that the customer support team is exceptionally helpful, friendly, and quick to respond whenever any questions or concerns arise during purchases. Buyers often describe the jewellery as lovely and truly appreciate how smoothly unexpected problems get sorted out by dedicated staff members. However, some customers also noted that their online orders were significantly delayed, taking many weeks to arrive without proper communication or tracking updates. A few people were dissatisfied with the overall product quality, mentioning broken items, faulty clasps, or issues with the engraving and incorrect sizing.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Unacceptable shipping times, defective and incorrect item received, no responses

After an unacceptably long wait, the item finally arrived on 23rd December 2024 (almost 4 weeks after the order was placed). However, the product delivered was both incorrect and defective. I had ordered the duo birthstone bracelet for January (Garnet, Red) and November (Topaz, Yellow/Orange or Blue). The bracelet I received was orange and gold, which obviously did not match the specifications of my order, and also had missing gemstones. I have written to Belove Jewel 3 times now with no response so have had to officially raise my concerns with AMEX (who I luckily paid with).

Disappointed

I order Dec 7th paid for express shipping and I still have not received tracking or the package. I emailed support twice and both times said it was being inspected then it would go to warehouse for shipment. Still days later nothing. Something told me to cancel this order and go somewhere else but I didn't and now I'm regretting it. Ugh!

Avoid its shit

I bought a mother daughter bracelet. It arrived and wow what a load of crap. Stones missing wrong colours not our birth stones Bent and the fastener opens and falls off. Definitely cheap and not worth the money and took over 6 weeks to arrive. They aren't interested in helping and want to change 17pounds to return Cheeky sods Scam company

My friend order a ring as a surprise…

My friend order a ring as a surprise for Christmas as a cherish memory for me ge ordered on 13th December 24 in time for Christmas 🎄 was upset and disappointed he emailed customer services what happened to the ring paid 1st class post for it to be delivered on time they haven't even replied to the email so rude won't ever be buying anything from this company again very bad customer service. 1 star for me.

If I could rate them as 0 stars I…

If I could rate them as 0 stars I would. Absolutely shocking customer service. Broken promises about shipping and incorrect tracking numbers and logistics suppliers. Meant to be a Christmas present for daughter … wish I had read the reviews as well… one 5 star review amongst all other 1 star reviews… I don’t think so. Avoid at all costs

Scam company

I have just received goods from them when I cancelled the order within 5 minutes of ordering it, yet they sent them anyway. Every excuse from them stating the goods had already been shipped which was LIES. The goods are cheap rubbish and nothing like the ones they advertise. I have sent over 15 emails to them and get nothing but excuse after excuse. There is no return address either. This is definitely a SCAM company so please do not order anything from them. Why are they stating they are a UK company when all correspondence is from CHINA?????????

Printed the photo the wrong way round !

I ordered a photo ring with my Grandchildren on from this company. It came with the photo printed on its side and looks stupid and can’t be worn. I complained immediately and was told that’s the only way they could fit it on!!! No one contacted me to say the photo wasn’t suitable they just printed it wrong and tough. They’ve offered me a 10% refund meaning I’ve paid 90% for something I can’t wear. NEVER order from this Company

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