name.com

Hello BC, thank you so much for taking the time to share your experience with us! We're thrilled to hear that Anthony was able to quickly put your mind at ease regarding your renewal settings and GitHub voucher. Providing fast, transparent, and genuinely human support across all time zones is always our top priority. We truly appreciate your support and look forward to working with you again in the future! -name.com

Hello Stephen Dansiger, we truly appreciate your positive feedback! It’s wonderful to know that Anthony was able to assist you so effectively on chat. Delivering great service is always our goal, and we’re glad he made your experience a great one. -name.com

Hello BEN YOUSSEF Abdeljalil, We’re thrilled to hear that Emmanuel provided such kind, clear, and professional service to get your issue resolved. Delivering outstanding support is always our goal, so your feedback truly means the world to us! -name.com

Hello Logan M., thank you for sharing your thoughts! We’re thrilled to hear that you found securing your domain name simple and straightforward. We strive to offer competitive pricing while delivering a top-tier hosting experience, and we would love to review our options with you to ensure you get the best value. Please reach out to [email protected] so we can help answer any questions or check for available savings! -name.com

Thank you so much for the wonderful feedback! We are thrilled to hear you had a great experience with our team. Please feel free to reach out anytime if you need further assistance! -name.com

Hello there, we truly appreciate your review! It’s fantastic to know that our DNS manager worked so well for you and saved you time. Providing fast, efficient tools is always our goal, and we look forward to continuing to serve you. -name.com

Hello Juri, I understand your concern about the timeline. For all abuse reports, we follow a set procedure that gives the registrant a chance to remediate the malicious content before we take direct action against the domain. We have monitored the situation, and the domain is now inactive with the content offline. If you believe there is still potential abuse occurring, please follow up through your ticket with any additional information, and we would be happy to investigate. Thank you again for flagging this issue to help keep the web safe. -name.com

Hello Tom, we truly appreciate your review! It means the world to us to know you consider us the best destination for your domain needs. We look forward to helping you manage your domains for many years to come. -name.com

Hello there, sorry for the delay and frustration with your password reset request. We have reached out to the account email with additional information on how to reset your password. If you are unable to locate that email, please feel free to reach out to our support team at [email protected] and our team will get this sorted out for you right away! -name.com

Hello, we are sorry to hear of any frustrations regarding the account verification issues. We completely understand your frustration with the verification process. Because account security is top priority for an ICANN-accredited registrar, these safeguards are in place to strictly protect domain ownership. Our compliance team is actively reviewing your ticket and will follow up with an update on your ticket as soon as possible. -name.com

Hello Cirus, we're so happy to hear that! Getting quick support at any hour—even 4:30 in the morning—is exactly what we strive for. Thank you for taking the time to leave such kind feedback and for being a loyal customer. We appreciate you, and we'll keep striving to deliver top-tier service every time you need us! -name.com

Hello Roger, we apologize for the confusion caused by that error alert! It looks like the initial renewal attempt was failed on the payment processor's side, but the renewal orders afterward were all successful. We really appreciate your suggestion on how we can make our messaging clearer. Please connect with us directly at [email protected] so we can look into your account, we would be happy to work something out with you. -name.com

Hello Laura L, thank you so much for taking the time to leave us your feedback! We are thrilled to hear that Ed was able to understand your situation quickly and get everything resolved for you. Your support means the world to our team. -name.com

Hello Felipe, thank you so much for the wonderful feedback! We are thrilled to hear that Nash provided such fantastic support. -name.com

Hello Rebecca French, we truly appreciate your kind feedback! It is wonderful to know that Ed provided such prompt and effective service during your interaction. Thanks for choosing us, and please don't hesitate to reach back out if anything else comes up! -name.com

Hi Boris K., two decades is an incredible milestone, and we are so grateful for your long-standing loyalty! Knowing that we’ve consistently provided a great experience for you over the last 20 years truly means the world to our team. Thank you for being such a valued part of our journey. -name.com

Hello Coronado Music Lessons, thank you so much for taking the time to share this wonderful feedback! We are thrilled to hear that Emmanuel went above and beyond to help you navigate your hosting issue and give you a clear path forward. Providing exceptional support—even when the resolution lies elsewhere—is what we strive for, and we're so glad Emmanuel could make a difference for you. -name.com

Hello there, Thank you so much for the fantastic feedback! We are thrilled to hear that our platform provides the speed and useful features you need as a student, along with your free domain. Helping students launch their online projects easily is always our goal. -name.com

Hello, we hear your concerns about auto-renewal and understand how unexpected charges can be frustrating. Auto-renew is enabled by the account owner to prevent accidental domain expiration, but it can easily be toggled off under your billing settings: https://www.name.com/support/articles/205188908-customizing-your-automatic-billing-settings. Our team has requested more information on your ticket regarding a potential refund, please reply directly there so we can help sort this out. -name.com

Hello there, Thank you so much for being a loyal customer with us for so many years! We are thrilled to hear that our team was able to assist you quickly after hours and break down the website technicalities into clear, simple steps. Delivering reliable, easy-to-understand support whenever you need it is always our top priority. -name.com