name.com is an ICANN-accredited domain registrar that makes building simple at any scale. As the domain industry’s most customer-centered company, name.com offers one of the largest top-level domains (TLD) selections of any registrar with over 600 TLDs. Based in Denver, Colorado, the company sells domain names, web hosting, email services, SSL certificates, and other website products. For enterprise partners and developers, name.com provides a simple, modern API that's AI-ready and built with protocols like MCP, enabling fast domain integrations and seamless product experiences. With additional features like 24/7 technical support and transparent pricing, entrepreneurs and businesses can feel confident in a trustworthy, safe and user-friendly experience. For more information, please visit name.com.
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Is name.com legit?
name.com (name.com) has a 4.3 out of 5 rating on OK.one, based on 229 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 79% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 91% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-09-01.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. People frequently praise the support staff for being exceptionally helpful, patient, and quick to resolve technical questions regarding domains and accounts. Consumers find the overall service extremely smooth and genuinely appreciate interacting with knowledgeable real people rather than robotic automated tools.
Some reviewers were not happy with the website, mentioning that renewing products, updating settings, or managing domains could be quite confusing and complicated. A few other people also pointed out occasional difficulties with account access, navigation hurdles, and dealing with slow responses from automated customer service systems.
Auto-generated from all reviews of this business. For reference only.
Name.com keeps track of which extensions run through them and when the expiration/extension is. In addition, they offer great offers. Renewing and the like is all automated and requires little technical knowledge from the users. - Good Service!!
Reply from name.com2026-08-31
Hello Gerswinkels, thank you for the awesome review! We're glad our automated renewal tools take the technical stress out of managing your domains while keeping great deals accessible. We appreciate your support and look forward to continuing to provide top-notch service! -name.com
Name.com has apparently adopted the parasitic business model of attaching services/features that were not requested. You used to be better than that
Reply from name.com2026-08-31
Hello L. Binxter, thank you for sharing your feedback with us. We sincerely apologize that our recent service offerings have felt intrusive or unrequested. We are always looking for ways to improve our customer experience, and hearing your perspective is incredibly valuable to us. If you would like to share more details about how we can improve, please reach out to our support team directly at [email protected]. -name.com
Aly was the agent who helped me he was…very nice he was the best he deserves a promotion
Aly was the agent who helped me he was so good replied quickly and he was so patient with my issue. previously some other agent was very non responsive and not at all helpufull. but aly was very nice. he deserves a promotion
Reply from name.com2026-08-31
Hello Umer Ejaz, thank you for taking the time to leave a review and give Aly such a great shout-out! While we are very sorry that your initial experience with a different representative fell short, we are delighted that Aly provided the top-notch patience and speed you needed. -name.com
I had a very weird issue. I contacted the support and shella found out the reason for the issue which wasn't even displayed anywhere. Absolute gem.
Reply from name.com2026-08-31
Hello Lalit Kumar, thank you so much for taking the time to share your experience with us! We are thrilled that Shella was able to dig deep, uncover the hidden issue, and get everything sorted out for you. -name.com
To start, the platform is really the best out there. Super user-friendly even for non-technical people like me. And then on top of that, the service is just top-notch. They are literally 24/7 available, and they really jump into issues as if they were their personal issues.
Reply from name.com2026-08-31
Hello Nicolás Costa, thank you for such an incredible review! We strive to make managing domains accessible to everyone, so it means the world to know you find the platform so easy to navigate and our round-the-clock support so dedicated to solving your problems. -name.com
anthony was great in helping me with my dns reputation. guided me with patience and precise areas to enter the information.
Reply from name.com2026-08-27
Hello MARIO, we are so glad Anthony could guide you with patience and precision to resolve your DNS reputation. It is wonderful to hear that his step-by-step assistance made the process smooth for you. Thank you for taking the time to share your positive experience! -name.com
It's great, everything's working fine. I got the domain with GitHub student package, thanks to Name.com for this opportunity.
Reply from name.com2026-08-31
Hello Student, we are thrilled to hear that everything is running smoothly with your new domain! It is fantastic to partner with the GitHub Student Developer Pack to help students like you get their projects up and running. Thanks for sharing your feedback, and we wish you the best with your website! -name.com
I am slow typing and sometimes understanding. Lawrence helped me patiently and thru the whole ordeal. Very grateful!!
Reply from name.com2026-08-31
Hello Steve, your kind review absolutely made our day! It is wonderful to know that Lawrence provided the patient guidance you needed to get everything sorted out smoothly. -name.com
Using their services for a long time, it's good but their prices are increasing year by year, too expensive now.
Reply from name.com2026-08-27
Hello Salman Ahmed, thank you for being a valued long-time customer and for sharing your honest feedback about our pricing structure. We are glad our service has served you well, but we hear your frustration about cost increases over time. We would love the opportunity to help make things right, so please send us a message at [email protected]. -name.com
amazing, I got their student discount with GitHub, 100% free for the first year. so easy to set up and manage.
Reply from name.com2026-08-27
Hello jjs, it is fantastic to know how seamless your setup was with the GitHub student offer! We love helping students get started online, and we appreciate you taking the time to let us know how well it went. -name.com
After getting the help I needed at my last visit, I was able to navigate things well today. I've liked name.com in part because they have treated people as humans. It took a while for me to get the help I needed at my last visit. I hope name.com will remain service focused, and not robotic.
Reply from name.com2026-08-25
Hello Greta, thank you for sharing your feedback with us. While we are glad to hear you were able to navigate everything smoothly today, we apologize for the delay you experienced during your previous visit. Maintaining a genuine, human-centered approach to support is very important to us, and we are fully committed to keeping our service personal rather than robotic. If you ever want to share more details about your experience, please feel free to reach out to us at [email protected]. -name.com
Excellent service from Gale. From the very first exchange, the level of professionalism was evident, every question was answered clearly and without delay. The efficiency shown throughout the process made the whole experience smooth and reassuring, and the constant availability meant I never had to wait long for a response. This kind of attentive, responsive service makes a real difference. Thank you, Gale.
Reply from name.com2026-08-26
Hello Lionel, thank you for sharing such detailed feedback about your experience! Responsive, professional communication is our top priority, so knowing that Gale kept you reassured and provided clear answers without delay truly means the world to us. -name.com
I had a question about Titan Mail, and the on site messaging feature connected me with Chris, who answered my questions.
I don’t know if Chris is an AI or a real person, but I hope he’s human because I really appreciated his help! He guided me through everything in just a minute.
Reply from name.com2026-08-25
Hello W Chang, thank you for the fantastic feedback regarding your experience with Titan Mail support! We're so glad Chris could help answer all your questions so efficiently and get you squared away right away. Your appreciation means a lot to our team, and we are grateful to have you with us. -name.com
Nash was great with providing the information I needed in order to expedite a transfer of a domain out of name.com. It was hassle free. I needed to transfer the domain to its proper owner and needed to expedite the process.
Reply from name.com2026-08-25
Hello JT, It's great to hear that Nash could assist in speeding up your transfer process so smoothly! We always aim to make domain management as effortless as possible, and we appreciate you taking the time to share your experience. -name.com
Chris did a great job helping me evaluate an issue with my Google Workspace setup. He gave prompt advice and provided multiple options to address the issue. He even checked in with me when I didn't respond for a couple minutes while I executed one of the proposed solutions.
Reply from name.com2026-08-24
Hello DJ Richardson-Turner, we are so grateful for your review and glad to hear Chris did a great job helping you evaluate your Google Workspace setup! It is awesome that his prompt advice and proactive check-ins helped guide you through your solutions smoothly. Thanks for sharing your experience! -name.com
Name.com used to be an acceptable but a bit to pricey registrar that I used for plain renewals. Now since 14th of June they have unauthorized added an upgrade "domain safe pro" never due by me on 52 out of 101 plain domain name renewals. Never happened before in the 12 years I have use them. Now a new plain renewal of 7 domain names and they charged me for the same upgrade I haven't done. I have documented everything. The feeling I get is that they play the wearing out the client so he/she can't find the energy to request their money back. Not sure if its incompetence or a money problem in Name.com but I do not recognize the company I chosen to work with in 2014. I can never recommend what they have turned into. Be prepared to spend days messaging multiple people who will create new tickets and then as you to keep you in one of them even if they all all shattered in details because they lack a holistic view and worst of all. They except the customer to solve their mess. So their plain renewal of domain names services has gone corrupt adding services you never ordered and get charged for.
Reply from name.com2026-08-24
We appreciate you sharing this feedback, Gunnar. We sincerely apologize for any confusion and frustration regarding the recent charges on your domain renewals. To help clarify, our Advanced Security product was recently rebranded to Domain Safe and Domain Safe Pro, and these upgrades carried over based on your existing account settings. We have followed up on your recent support ticket with more detailed information about your account. Please feel free to reply directly to that ticket if you have any additional feedback or need further assistance. -name.com
Thank you so much for your great help! The domain registration went through successfully. I really appreciate your time and support, and thank you and Name.com for supporting students through GitHub. Have a wonderful day!
Reply from name.com2026-08-23
Hello Osamah Alkhazaleh, thank you so much for the wonderful feedback! Supporting student developers through GitHub is something we care deeply about, so hearing that name could help you get your domain set up seamlessly made our day. Best of luck with your project! -name.com
Eds was super helpful and really got straight to the bottom of my questions with clear and concise responses. I almost thought it was Ai, but was assured I was speaking to a human!! I'm excited to (finally) get started on building a proper portfolio website.
Thanks again!!
Reply from name.com2026-08-23
Hello kitschpainter, thank you so much for the fantastic review! We are so glad Eds was able to get straight to the point and answer all your questions so efficiently. Knowing you are now excited and ready to launch your portfolio website absolutely makes our day. -name.com
Would not let me extend the renewal of my domain, for an additional 10 years.
Reply from name.com2026-08-20
Hello, different TLDs support different maximum registration durations. For .COM, the maximum active registration is capped at 10 years, so you would be able to complete a renewal for a duration that keeps the registration term under that limit. Please feel free to contact us directly at [email protected] if there are any additional questions or concerns. -name.com
