name.com is an ICANN-accredited domain registrar that makes building simple at any scale. As the domain industry’s most customer-centered company, name.com offers one of the largest top-level domains (TLD) selections of any registrar with over 600 TLDs. Based in Denver, Colorado, the company sells domain names, web hosting, email services, SSL certificates, and other website products. For enterprise partners and developers, name.com provides a simple, modern API that's AI-ready and built with protocols like MCP, enabling fast domain integrations and seamless product experiences. With additional features like 24/7 technical support and transparent pricing, entrepreneurs and businesses can feel confident in a trustworthy, safe and user-friendly experience. For more information, please visit name.com.
Written by the business, not verified by us.
Is name.com legit?
name.com (name.com) has a 4.3 out of 5 rating on OK.one, based on 229 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 79% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 91% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-09-01.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. People frequently praise the support staff for being exceptionally helpful, patient, and quick to resolve technical questions regarding domains and accounts. Consumers find the overall service extremely smooth and genuinely appreciate interacting with knowledgeable real people rather than robotic automated tools.
Some reviewers were not happy with the website, mentioning that renewing products, updating settings, or managing domains could be quite confusing and complicated. A few other people also pointed out occasional difficulties with account access, navigation hurdles, and dealing with slow responses from automated customer service systems.
Auto-generated from all reviews of this business. For reference only.
What people say
L
Lisa · 1 review · Experienced 2026-07-26 ·
★★★★★
Issue resetting password
I had an issue with resetting my password for a few days, so I got in contact with customer support and got connected to Nash, Nash was absolutely lovely and went through the steps with me and within less than two minutes I was able to reset my password.
My password reset email's weren't showing up on my phone's email app but when I went on the desktop version it showed! Thank you Nash for you patience and help. I was able to reset my password.
Reply from name.com2026-07-26
Hello Lisa, we are so happy to hear that Nash was able to patiently guide you through getting your password reset email found and sorted out so quickly! Resolving those tricky mobile app delivery issues can be frustrating, so we're glad desktop did the trick and that Nash was there to help. Thank you for taking the time to share your experience with us! -name.com
its very awesome , that from name.com Allyra gives me a big support to solve my issues, and also i will be recommand this name.com for try their services, and also don't forget to hit the support desk....
Good Job, Allyra
Reply from name.com2026-07-26
Hello MD. KHALIDUZZAMAN TANOY, thank you so much for the fantastic review! Allyra will be thrilled to hear that her support made such a big difference for you, and we truly appreciate you recommending our services. -name.com
Anthony was very helpful, encouraging and supportive and gave all the helpful links and advice immediately to my many questions. I needed not only the support but moral encouragement to untangle the tricky situation I was stuck in- he helped me out. Thank you Anthony!!
Reply from name.com2026-07-24
Hey Cameron! It means the world to us that Anthony could give you both the technical support and the moral boost to get everything sorted out. Dealing with tricky setups can be overwhelming, so we're thrilled Anthony was there to guide you every step of the way with fast answers. Thank you for taking the time to leave such a thoughtful review! -name.com
It took me a while to find out how to pay for my domain renewal. There were too many options and extras listed. So many in fact, I didn't realize I had to scroll down several pages to see see the domain and renew button. Too much up-selling. Put the stuff I purchased at the top and list the up-sell below.
Also it states I have 4 products + 1 domain. I have one domain registered. Going to the product page there are 3 products which have a "free" trial. I never determined the product 4.
The site has greatly changed since I last paid for the domain (actually first renewal). Thinking of moving my domain to another register that has a easier UI. Of course, I think they are all going to do this.
Reply from name.com2026-07-24
Hello, We deeply regret that our updated layout made renewing your domain such a cumbersome process. We take your feedback about checkout scrolling and product listings very seriously, as we never want our platform to feel confusing or anti-user. Please contact us at [email protected] so we can walk through the extra products on your account and help make managing your domain hassle-free. -name.com (http://name.com/)
Name.com's website is so smooth and easy to use. Additionally I forwarded my domain and that was super easy compared to other registrars.
Great pricing and easy to use.
Reply from name.com2026-07-21
Hi Julie, Thanks a ton for sharing your experience! We work hard to make managing your domains as seamless and affordable as possible, so hearing that our site and forwarding feature made things easy for you means a lot to us. -name.com
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Aj · 1 review · Experienced 2026-07-19 ·
★★★★★
The rep named dayle from name.com…
The rep named dayle from name.com finally got my issue resolved. I appreciate that tremendously. This was my fourth attempt between text and emails. Daryle was 1st to get resolved. Dayle did it completely and went quick once I submitted verification items. Thank you , Dayle. Only 4 stars because it was several attempts and prev individuals would or could not do it.
Arnold
Reply from name.com2026-07-20
Hi Aj, we sincerely apologize that it took multiple text and email attempts to get the help you needed, but we are thrilled to hear that Dayle completely turned things around and resolved your issue so quickly. Thank you for taking the time to highlight Dayle's efficient support, and we appreciate your valuable feedback as we work to make our overall process smoother. -name.com
The support team was quick to respond to my situation. They didn't hesitate to correct the problem. Plus they didn't shy away from asking if I needed help with anything else. This is why after years I continue to be their customer.
Reply from name.com2026-07-17
Hey, Longtime Customer! Thank you for being a long-term customer and for highlighting our team's swift response. Providing proactive, helpful service is exactly what we strive for, and we are glad we could deliver that for you. -name.com
T
Tom G. · 1 review · Verified · Experienced 2026-07-12 ·
★★★★★
The service generally is fine, but paying is annoying
The service generally is fine. However, making payments can be annoying! There doesn't seem to be a way to edit the expiration date on a credit card that has been renewed, so have to enter it from scratch again. And there doesn't seem to be a way to remove expired credit cards, which can't be used but still clutter up the screen.
Reply from name.com2026-07-13
Hello Tom G., We are glad to hear that our general service is fine, but we are very sorry for the frustration our payment management system has caused you. We understand how annoying it is to enter a card from scratch rather than simply updating the expiration date, and we agree that expired cards shouldn't clutter your screen. Please reach out to us at [email protected] so we can help clear out those old cards and share your feedback directly with our development team. -name.com
Five stars for name.com! I’m writing this review to give a huge shoutout to Anthony. He was patient, knowledgeable, and handled every single question and request I had with ease. His customer service skills are top-tier, and he made the whole experience completely stress-free. Management should really take notice of his hard work he should absolutely be raised to a supervisor position or given a well-deserved raise. Thank you, Anthony!
Reply from name.com2026-07-09
Hello Klevis Hasani, thank you so much for the fantastic five-star review! We are absolutely thrilled to hear that Anthony provided you with such patient, knowledgeable, and top-tier customer service to make your experience stress-free. We will be sure to pass your wonderful praise and your shoutout for a raise along to our management team to ensure his hard work is recognized. -name.com
