name.com is an ICANN-accredited domain registrar that makes building simple at any scale. As the domain industry’s most customer-centered company, name.com offers one of the largest top-level domains (TLD) selections of any registrar with over 600 TLDs. Based in Denver, Colorado, the company sells domain names, web hosting, email services, SSL certificates, and other website products. For enterprise partners and developers, name.com provides a simple, modern API that's AI-ready and built with protocols like MCP, enabling fast domain integrations and seamless product experiences. With additional features like 24/7 technical support and transparent pricing, entrepreneurs and businesses can feel confident in a trustworthy, safe and user-friendly experience. For more information, please visit name.com.
Written by the business, not verified by us.name.com (name.com) has a 4.3 out of 5 rating on OK.one, based on 229 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 79% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 91% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. People frequently praise the support staff for being exceptionally helpful, patient, and quick to resolve technical questions regarding domains and accounts. Consumers find the overall service extremely smooth and genuinely appreciate interacting with knowledgeable real people rather than robotic automated tools. Some reviewers were not happy with the website, mentioning that renewing products, updating settings, or managing domains could be quite confusing and complicated. A few other people also pointed out occasional difficulties with account access, navigation hurdles, and dealing with slow responses from automated customer service systems.
Auto-generated from all reviews of this business. For reference only.Quick renewal and payment went through without issues.
Hello there, thanks for sharing your experience with us! We're delighted that your payment went through easily and everything went as seamlessly as expected. -name.com
So easy to register domains. Even the verification process
Hello Callme, it is fantastic to hear that securing your web address and getting verified went so smoothly! We love making the checkout and setup process as seamless as possible for our users. Thank you for taking the time to share your experience with us. -name.com
Emmanuel was great and fixed my problem fast.
Hello Armaan Sharma, we truly appreciate you taking the time to leave us a review! It's fantastic to know that Emmanuel provided fast, efficient service to solve your issue. -name.com
Hello Jim Whitby, Short, sweet, and deeply appreciated—thank you! We strive to bring genuine care to every interaction, so your feedback is an absolute delight to read. -name.com
The pricing of domains while renewing can be improved. Lack of offers or coupons for longtime customers really hurts.
Hello, thank you for taking the time to share your feedback and for being a loyal customer. We continually evaluate our pricing to ensure it remains competitive, while also focusing on providing exceptional value through reliable service, strong security, and dedicated support to help your online presence thrive. If you have any additional feedback or would like us to take a closer look at your account, please don't hesitate to reach out to us directly at [email protected]. -name.com
Name.com staff quickly responded and within a few days had resolved the problem.
Hello there, we are thrilled to hear that our support team stepped up and got this sorted out for you so quickly. Getting your issues resolved efficiently is always our top priority. Thank you for sharing your experience! -name.com
Anthony was amazing. Took me from an unhappy customer to a happy one. NICE WORK Anthony! Give this man a raise :)
Hello Dave, it means the world to us that Anthony was able to take you from an unhappy customer to a happy one! Your shoutout for his hard work brightened our team's day, and we are so glad he was here to help. -name.com
I had a great experience with Dayle through the 24/7 chat regarding my Google Business subscription and questions about my current services and domain through Name.com! Dayle was extremely helpful in explaining my current plans, looking into upcoming renewal dates, and creating a comfortable environment where I felt confident that my questions and concerns were being addressed. Dayle was professional, knowledgeable, and very quick to respond throughout the entire conversation. I also really appreciated being given plenty of time to respond without feeling rushed or receiving repeated warnings that the chat would be closed due to inactivity. That made the entire experience much more relaxed and allowed me to make sure all of my questions were answered. My needs were met to the highest level, and I would absolutely rate my experience 5/5. Dayle is an excellent representative, and I wish him all the best with their future customer interactions. Thank you again, Dayle! Please make sure he can review and celebrate my reguards, as it shows him that he was very much appreciated.
Hello Valued Customer, we are absolutely delighted to hear about your incredible 5-star experience with Dayle while going over your Google Business subscription and domain services! It is fantastic that his quick, knowledgeable guidance and patient, non-rushed chat approach gave you total peace of mind. We will be sure to share your high praise directly with Dayle so he can celebrate your kind words! -name.com
Hello there, thank you so much for taking the time to share your feedback! We are thrilled to hear that you experienced such a quick response from our team. Providing prompt and efficient service is always our top priority. -name.com
This was not a great experience. It was repetitive, illogical, and remains confusing. Suppsedly, I was “partially successful”. But I was charged the full amount, and there is nowhere to see what part was not successful, although there was a message saying to go to ‘order history’ which doesn’t seem to exist. On top of which I tried to edit the payment details by entering a new phone number, but the old phone number remained after I changed it. I had to sign in at least twice, maybe three times, when I should have remained signed in, because I never signed out. And no option to delete one of the items, which I wanted to delete, but I finally got fed up and ordered anyway. Not good. Btw, I clicked the second star and the platform asked me to explain what made the experience great as if I had clicked the fifth star.
Hi Susan, thank you for your feedback, and I sincerely apologize for the confusing and frustrating experience you had on our platform. To clarify the "partially successful" message you received, part of your order failed because the domain you attempted to renew had long since expired and is now open for new registration. We completely understand why being charged without a clear breakdown would be annoying, and we want to help you see exactly what was processed. To review the details of this specific order, you can view additional information within your name.com account here: https://www.name.com/support/articles/205934917-viewing-downloading-and-printing-order-statements. If you need any further assistance navigating your account or resolving this, please reach out to our support team directly at [email protected] so we can ensure everything is sorted out for you. -name.com
I had an issue with my account, and it was pretty late, but when I saw 24/7 support, I was really happy. I honestly thought it was going to be just a bot or Ai assistant, so I was even happier when I realized it was a real person! Thank you so much, Emmanuel, for helping me out. You were super fast and professional. Really appreciate it!
Hello Khaled Mazouzi, Late-night account trouble is never fun, so we're delighted that Emmanuel could step in and turn your night around so quickly! We take pride in providing real, human assistance 24/7, and it's wonderful to know he gave you such professional service. Thanks so much for the fantastic feedback! -name.com
Your operation is the best in the business. Everything is where it's expected, and works effortlessly. It's a rare find, and an ultra-important aspect of technical superiority, made easy. We like to think we are professionals, and you make that easy.
Hello Joseph Bryant Martin, we are beyond thrilled to hear how effortlessly our platform fits into your professional workflow. Providing intuitive, high-powered technical tools is exactly what we strive for, so knowing we hit the mark for you means the world to us. Thank you for taking the time to share such incredible feedback! -name.com
Easy to use and amazing customer support, thanks for Anthony for making it look effortlessly 💜
Hello Trusted Wurld, Thanks for sharing your experience with us! We take pride in keeping things simple, and hearing that Anthony provided outstanding support absolutely made our day. -name.com
I really like the price and service of name.com
Hello there, thank you so much for the kind words! We’re thrilled to hear that you're enjoying our competitive pricing and the service provided by our team. Keeping domain management affordable and seamless for you is always our goal. -name.com
A real person helped me with updating my DNS records. Chris was very helpful and it went super quick.
Hello Lisa H, we love hearing this—shoutout to Chris for making the DNS process smooth and effortless for you! We truly appreciate your feedback and are always here whenever you need a hand. -name.com
i was having issue related to titan mail spamming my mail due to their weird system rules, despite dns properly propagated, but it was dealt greatly by their support team member Chris, who helped me delist my domain name to be delisted from spam rules.
Hello Abdullah Nauman, we know how stressful it is to face email deliverability hiccups with Titan Mail, especially when you've done everything right on your end. It's awesome to hear that Chris was able to resolve the issue smoothly and get your domain back on track. -name.com
Hello Mohaisin (https://name.zendesk.com/agent/users/54603781161235), we deeply regret that your initial experience with us was confusing and hard to navigate as a newcomer. It is great to hear that your registration was completed, but we take your critique seriously as we continually work to make our site more user-friendly. Please connect with our team directly at [email protected] (mailto:[email protected]) if we can offer any guidance or assistance you need moving forward. -name.com
Hello Samir Hussein, Huge thanks for the positive feedback! We're thrilled that Eds was helpful, and we truly appreciate you choosing us for your domain needs. -name.com
Hello Rob, Quick and cost-effective is the exact combination we strive to deliver every day! Thank you so much for taking a moment to share your feedback—we're thrilled to hear we hit the mark for you. -name.com
Hello HELIX HEALTHSCIENCE, it is wonderful to hear how quick and easy your experience was with our service. We truly appreciate your support and look forward to serving you again! -name.com
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