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Susan

United States

1 Reviews
3 Reads
0 Useful

1 review

name.com

Deeply annoying experience

This was not a great experience. It was repetitive, illogical, and remains confusing. Suppsedly, I was “partially successful”. But I was charged the full amount, and there is nowhere to see what part was not successful, although there was a message saying to go to ‘order history’ which doesn’t seem to exist. On top of which I tried to edit the payment details by entering a new phone number, but the old phone number remained after I changed it. I had to sign in at least twice, maybe three times, when I should have remained signed in, because I never signed out. And no option to delete one of the items, which I wanted to delete, but I finally got fed up and ordered anyway. Not good. Btw, I clicked the second star and the platform asked me to explain what made the experience great as if I had clicked the fifth star.

2026-08-19Verified