name.com is an ICANN-accredited domain registrar that makes building simple at any scale. As the domain industry’s most customer-centered company, name.com offers one of the largest top-level domains (TLD) selections of any registrar with over 600 TLDs. Based in Denver, Colorado, the company sells domain names, web hosting, email services, SSL certificates, and other website products. For enterprise partners and developers, name.com provides a simple, modern API that's AI-ready and built with protocols like MCP, enabling fast domain integrations and seamless product experiences. With additional features like 24/7 technical support and transparent pricing, entrepreneurs and businesses can feel confident in a trustworthy, safe and user-friendly experience. For more information, please visit name.com.
Written by the business, not verified by us.name.com (name.com) has a 4.3 out of 5 rating on OK.one, based on 229 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 79% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 91% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. People frequently praise the support staff for being exceptionally helpful, patient, and quick to resolve technical questions regarding domains and accounts. Consumers find the overall service extremely smooth and genuinely appreciate interacting with knowledgeable real people rather than robotic automated tools. Some reviewers were not happy with the website, mentioning that renewing products, updating settings, or managing domains could be quite confusing and complicated. A few other people also pointed out occasional difficulties with account access, navigation hurdles, and dealing with slow responses from automated customer service systems.
Auto-generated from all reviews of this business. For reference only.No response on help chat
Hello, we know how disappointing it is to look for help and receive silence, and we take this feedback very seriously. Please reach out to us directly at [email protected] so our team can look into your inquiry and make things right for you. -name.com
Could not renew products, no customer support from a real person, issue was never resolved by customer support team. The only way I could resolve the issue was by using another credit card for my personal account. Customer service was all AI automated and only gave me the runaround, and I actually solved the issue myself, at my own inconvenience. Poor service.
Hello, having to figure out a workaround yourself because our automated assistance fell short is far from the standard of care we aim to provide. Please email our team directly at [email protected] so we can look into why your initial credit card was declined and address your support experience personally. -name.com
I am trying to buy other domain basically a shorter version and you are not recognizing my device or email however you are emailing me asking for my review. I am stuck and perplexed that my email address I used to buy the other ending in gmail is not coming you and you show it as.com
Hello, we sincerely regret the friction you have encountered while trying to log in and buy a shorter domain name. Having an error with your Gmail address recognition is frustrating, and we want to ensure your account is fully accessible so you don't miss out on your domain. Please email our support team at [email protected] so we can look directly into your account settings and assist you personally. -name.com
The payment got stuck multiple times. Not enough feedback on status. Went through on 4th attempt - almost went to Godaddy!
Hello, we are truly sorry for the stress and frustration caused by the repeated payment failures during your checkout. We completely understand how concerning it is to experience processing delays without clear status updates, and we are glad you stuck with us rather than taking your business elsewhere. Please reach out to our team at [email protected] so we can look into what caused this issue and ensure your future payments are completely seamless. -name.com
Best customer service every from Lawrence, I was really frustrated and unable in the process of going through to get my domain, but Lawrence helped me instantly.
Hello Viraj Nugekotuwa, we are thrilled to hear that Lawrence was able to turn your frustration around and help you secure your domain so quickly! Exceptional customer support is always our top goal, and we will be sure to pass your kind words along to him. Thank you so much for taking the time to share your experience with us. -name.com
In general everything is good just the fact that you always say you don´t recognice this device but I understan is for security so even if it´s a bit anoying I appreciate it. I don´t like the extra 130 pesos for other services.
Hello there, Thank you for bringing this to our attention. While we are glad you recognize that our device verification helps keep your account safe, we hear your concern about the annoyance it causes and the extra 130 pesos fee for additional services. Please send an email to [email protected] so our team can review those specific line items with you and clear up any confusion. -name.com
service solution
Hello there, thank you so much for the wonderful feedback! We are thrilled to hear that you had such a positive experience with our service and found the right solution. -name.com
Chris was kind, fast and great in problem solving.
Hello Can U., We are thrilled to hear that Chris provided such kind, quick, and effective problem-solving support for you! Hearing about great experiences like this truly makes our day. Thank you for sharing your feedback with us! -name.com
Hello, we are happy to assist if you need us to look into anything further. Please email us at [email protected] (mailto:[email protected]). -name.com
You automatically made me to pay the insurance package which I supposed to deny. That’s why 4. I don’t appreciate tricks like that. Everything else are good. Cheers.
Hello Guram, we sincerely apologize for the confusion surrounding the add-on, as we strive to keep our pricing and checkout completely transparent. Please contact us at [email protected] so we can review your account and address this concern directly. -name.com
Thanks. Smooth
Hi there, thank you for the great review! We always strive to keep things seamless and simple, so it is awesome to know you had such a smooth experience. -name.com
Easy transaction. Thank you.
Hello Greg Simonds, we are delighted to hear that your transaction was so quick and easy! Thank you for taking the time to leave us your feedback, and we appreciate your support. -name.com
Hello Edward, thank you for choosing us! We work hard to keep our user experience as straightforward as possible, so it is great to hear that navigation was a breeze for you. -name.com
Hi there, Speed is a top priority for us, so we are delighted to know we were able to deliver a quick experience for you! We truly appreciate your support. Have a wonderful day ahead! -name.com
he was polite and helpful, the best i have had so far. he was Chris. good work
Hello Farm Fresh Market Gh, your wonderful review made our team smile! We're so glad Chris was polite and provided such a helpful hand throughout your experience. Thank you for the glowing recommendation and your support! -name.com
It is the best domain provider I have ever used
Hi there, we are truly honored by your kind words and so happy to know that name.com has earned the top spot for your domain needs! Your support means everything to our team, and we look forward to keeping up the great work. -name.com
The support was amazing problem solved really fast.
Hello Emil, we are thrilled to hear about your amazing support experience and are so glad Chris was able to get your problem solved so quickly! Thank you for taking the time to share your feedback. -name.com
Shella was incredibly patient and persistent in solving the issue. She truly deserves to be part of your company.
Hi Frejelyn Consolado, hearing that Shella stuck with you until your issue was completely resolved made our day! We are so lucky to have her on our team, and your recognition of her hard work means the world to us. -name.com
Hello AbdelrahmanTupl, it is fantastic to know how much Shella helped you out! Having team members who go above and beyond for our customers is what we strive for, and your kind words mean a lot to us at name.com. -name.com
Absolutely fantastic and swift resolution by SHELLA. Thank you so much
Hello Jayant Acharya, thank you for leaving such a wonderful review! We're delighted that Shella took great care of you and got everything sorted out so quickly. -name.com
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