name.com is an ICANN-accredited domain registrar that makes building simple at any scale. As the domain industry’s most customer-centered company, name.com offers one of the largest top-level domains (TLD) selections of any registrar with over 600 TLDs. Based in Denver, Colorado, the company sells domain names, web hosting, email services, SSL certificates, and other website products. For enterprise partners and developers, name.com provides a simple, modern API that's AI-ready and built with protocols like MCP, enabling fast domain integrations and seamless product experiences. With additional features like 24/7 technical support and transparent pricing, entrepreneurs and businesses can feel confident in a trustworthy, safe and user-friendly experience. For more information, please visit name.com.
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Is name.com legit?
name.com (name.com) has a 4.3 out of 5 rating on OK.one, based on 229 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 79% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 91% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-09-01.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. People frequently praise the support staff for being exceptionally helpful, patient, and quick to resolve technical questions regarding domains and accounts. Consumers find the overall service extremely smooth and genuinely appreciate interacting with knowledgeable real people rather than robotic automated tools.
Some reviewers were not happy with the website, mentioning that renewing products, updating settings, or managing domains could be quite confusing and complicated. A few other people also pointed out occasional difficulties with account access, navigation hurdles, and dealing with slow responses from automated customer service systems.
Auto-generated from all reviews of this business. For reference only.
Hey customer! We are absolutely thrilled to hear that you had an amazing experience with us! Delivering the best possible service to our customers is what we strive for every single day, so reading your kind words truly brightens our day. Thank you so much for your support! -name.com
They are always on top of things and their support is excellent
Reply from name.com2026-08-14
Hey Richard! Your wonderful feedback means the world to our support team! We work hard to stay proactive and helpful, so knowing you find our service so dependable is truly rewarding. Thank you for choosing us! -name.com
I paid 4 day ago the website is still not back up
Neil
Reply from name.com2026-08-14
Hello, thank you for reaching out, and we deeply apologize for the disruption and confusion regarding your site's downtime. Our records show that your domain is in the redemption status and does not currently have active DNS settings, which is preventing your website from loading. Please email us at [email protected] with your domain details so we can walk you through the recovery process and restore your connection. -name.com
Hey Senthil! Speed and quality are what we strive for every day, so hearing that you enjoyed excellent, fast service means the world to us. Thank you for choosing us and for sharing your positive feedback! -name.com
Hello Zohaib, thank you so much for taking the time to leave us such a great review! We are thrilled to hear that you had a very good experience with our service. If you ever need anything else, please don't hesitate to reach out. -name.com
Hello Md Shakib Uddin, we really appreciate your kind words and are delighted to know you are having a great time using name.com. Thank you for choosing us, and we look forward to continuing to serve you! -name.com
I've been using name.com since 2021, never ever they stabbed me in the back or shown incompetence in their service, totally recommended!
Reply from name.com2026-08-16
Hello Baraa AlMasri, thank you so much for your loyalty and trust in name.com since 2021! We are thrilled to hear that our service has consistently met your expectations over the years. Your strong recommendation means the world to our team! -name.com
It took 32 minutes for the CSR to finally understand my question and escalate it. Fortunately, I was doing email during that time, but really??
The promised email contact hasn't happened yet, 36 hours later.
Reply from name.com2026-08-14
Hello, we are truly sorry for the frustrating delay in getting your question understood, as well as the long wait for our follow-up email. We can confirm that your support ticket is currently open and actively being investigated by our team to make sure you get the thorough answer you need. Please feel free to email us directly at [email protected] if you would like us to send you an immediate status update on your ticket. -name.com (http://name.com/)
I got charged via an auto renewal for an account I don't remember having, via some auto opt-in auto renewal, and they refused to give a refund.
Reply from name.com2026-08-14
Hello Darell, we sincerely regret the negative experience you had regarding an auto-renewed service and the subsequent denial of your refund request. Unexpected billing is never a pleasant surprise, and we want to ensure you have full clarity on your options. Please connect with our support team at [email protected] so we can investigate the charge and assist you directly. -name.com (http://name.com/)
Hello IAN MILLICHAMP, We're so glad Anthony could provide you with an excellent experience! Thank you for taking the time to share your feedback with us. -name.com
Hey Godwin! Thank you so much for the 5-star review! We are thrilled to hear that the free domain application and approval process for the GitHub Student Developer Pack went so smoothly for you. We appreciate you choosing us to support your developer journey! -name.com
giving free domain for students is such a thoughtful idea and encouraging
Reply from name.com2026-08-14
Hey Naol! Seeing a 5-star rating for our GitHub Student Developer Pack integration absolutely brightens our day! We strive to make securing a free student domain as quick and seamless as possible. Thank you for sharing your positive feedback with us! -name.com
Not the cheapest domain services out there, but by far the top quality service! Highly recommend for any serious business! Been working with them for years now. Amazing support, and never any technical issue.
Reply from name.com2026-08-14
Hey Oleksii! Thank you so much for taking the time to share your experience with us! We pride ourselves on delivering rock-solid reliability and fantastic support, so knowing we are your go-to choice for serious business means the world. We look forward to many more years of working together! -name.com
Hey customer! Keeping things simple and stress-free is what we aim for every day, so hearing that it was easy for you absolutely brightens our day! Thank you for choosing us for your online journey. -name.com
The address indicated on the invoice - Uzvaras Street 56 is not correct, I wanted to change it, but I couldn't. I changed the address and email address, the domain name mebelhaus.lv disappeared from the domain list and it still doesn't appear there.
Reply from name.com2026-08-14
Hello, thank you for reaching out, and we deeply apologize for the confusion regarding your billing details and missing domain. While you can update your billing profile for future order statements at any time, our records show that mebelhaus.lv has not been in this account for quite some time. Please email our team at [email protected] with your account details so we can look further into this for you and answer any questions. -name.com
Hey Marc! It is fantastic to know that all your concerns about email setup and domain verification were taken care of! Hearing that your issues were fully resolved brightens our day and confirms we're on the right track. Thank you for choosing us! -name.com
Hello Chris Martin, thank you for bringing this to our attention. We want to ensure sharing feedback is straightforward, so if you experienced any hassle or have suggestions, please let us know at [email protected]. -name.com
Doesn’t come with SSl certificates or anything wayyy to expensive for what it is
Reply from name.com2026-08-12
Hello, we have reached out to you regarding your domain and the included Domain Safe product. Please feel free to follow up there or reach out to [email protected] directly if you have any additional feedback or need assistance. -name.com
i was interacting with mr. chris and the support reply was so fast, thanks for the immediate support
Reply from name.com2026-08-12
Hello Joseph Xavier, we truly appreciate your review! It’s fantastic to know that Chris was able to assist you so quickly and get your request handled without delay. -name.com
Hello Jagdish Singh, we deeply regret the concern caused by your site loading a parked page instead of your intended destination. When new nameservers are added, global DNS propagation is required before your domain reflects the changes everywhere. If your domain is still showing a parked page after propagation completes, please contact us at [email protected] so we can investigate your settings right away. -name.com