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Electronics & Technology

name.com

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229 reviews

4.3229 reviews
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About name.com

Data updated
Website
name.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
229 reviews
Replies to negative
91% (31/34)
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About this business

name.com is an ICANN-accredited domain registrar that makes building simple at any scale. As the domain industry’s most customer-centered company, name.com offers one of the largest top-level domains (TLD) selections of any registrar with over 600 TLDs. Based in Denver, Colorado, the company sells domain names, web hosting, email services, SSL certificates, and other website products. For enterprise partners and developers, name.com provides a simple, modern API that's AI-ready and built with protocols like MCP, enabling fast domain integrations and seamless product experiences. With additional features like 24/7 technical support and transparent pricing, entrepreneurs and businesses can feel confident in a trustworthy, safe and user-friendly experience. For more information, please visit name.com.

Written by the business, not verified by us.

Is name.com legit?

name.com (name.com) has a 4.3 out of 5 rating on OK.one, based on 229 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 79% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 91% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-09-01.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. People frequently praise the support staff for being exceptionally helpful, patient, and quick to resolve technical questions regarding domains and accounts. Consumers find the overall service extremely smooth and genuinely appreciate interacting with knowledgeable real people rather than robotic automated tools. Some reviewers were not happy with the website, mentioning that renewing products, updating settings, or managing domains could be quite confusing and complicated. A few other people also pointed out occasional difficulties with account access, navigation hurdles, and dealing with slow responses from automated customer service systems.

Auto-generated from all reviews of this business. For reference only.

What people say

Got my domain and easy to setup

Got my preferred domain free for a year as a student. I have setup this within few minutes with no hassle. Thanks.

Reply from name.com2026-08-12

Hi there, we are thrilled to hear how quick and seamless it was to set up your free domain! Getting students online effortlessly is always our goal. Thank you for sharing your experience, and welcome aboard! -name.com

Not a seasoned pro, just a seasoned citizen still grasping these nuances.

As a seasoned citizen, I'm not up on all the nuances of web hosting and was not aware until this renewal that my google workspace membership was required for my e-mail service associated with my domain name. I don't know if there is a way to make this clearer when signing up or if I just missed it. I think my first year of google workspace was free. Since I use MS office extensively, I don't use the other google products.

Reply from name.com2026-08-12

Hello S Webber, we appreciate your honest feedback regarding the clarity of our Google Workspace sign-up and renewal details. We know technical requirements can be tricky, and we want to ensure you are only paying for the services you actually need and use. Please contact us directly at [email protected] so we can assist you with your email options and answer any questions you have. -name.com

Aly was very fast and efficient with…

Aly was very fast and efficient with solving my problem

Reply from name.com2026-08-11

Hello Alexey Kuznetsov, thank you for taking the time to share your feedback! We are thrilled to hear that Aly provided fast and efficient service to resolve your issue promptly. -name.com

Grace Period Renewal

I've just realised that the domains in grace period could be renewed only with much higher cost. Extra cost for a fine is OK, but pls not too much.

Reply from name.com2026-08-11

Hello, we are very sorry for the confusion and concern regarding your domain's grace period renewal pricing. We checked your account and can confirm that you were only charged our standard renewal fee, with no extra penalties or fine costs added. Typically, most domains remain renewable at standard rates during a brief grace period immediately following expiration. However, depending on the specific TLD and registry policies, domains that remain expired can eventually enter a redemption phase. Once a domain reaches redemption, restoring it usually incurs a higher fee. If you have any remaining questions about your domain or billing, please send a quick email to [email protected] so we can assist you directly. -name.com

UI can be improved

Reply from name.com2026-08-11

Hello, thank you for sharing your feedback with us, and we apologize for any frustration or difficulty caused by our current layout. We want navigating our platform to be as smooth and intuitive as possible for all of our customers. If you have specific ideas on what we can do better, please send a quick note over to [email protected] so we can look into them further. -name.com

NASH was amazing!

NASH was amazing and the first one that was able to assist me with all my challenges. Walking me through step-by-step. I have a new appreciation for Names.com based on this experience.

Reply from name.com2026-08-12

Hello Bryan G, we really appreciate your wonderful review! It is fantastic to know that Nash made such a huge impact by patiently walking you through every solution you needed. -name.com

The website identification and pricing…

The website identification and pricing presented a favorable comparison to other online platforms.

Reply from name.com2026-08-12

Hello there, thank you for sharing your experience with us! Delivering a clear, user-friendly platform alongside competitive pricing is always our goal, so we're delighted to hear how we stacked up for you. -name.com

A long time happy customer!

I've been a Name.com customer for ages. Have possibly ran close to 50 domains or more with them and have recommended others who I'm sure have purchased dozens. There's never been a case over the years in which customer support wasn't top notch. They're always there to help out with any questions, regardless how big or small the ask is. Can't recommend them enough.

Reply from name.com2026-08-11

Hi Val Sopi, thank you so much for being a loyal customer over all these years and for managing so many of your domains with us! We are truly grateful for your continued trust and for all the recommendations you've shared. It is wonderful to hear that our support team has consistently been there for you with top-notch service no matter the size of the question. -name.com

c
customer · 1 review · Verified · Experienced 2026-08-07 ·

Overall good but cluttered

Overall it is good in terms that I get what I ask for, BUT! The overwhelming amounts of additional offers clutter the ordering screen and the checkout page is a disaster - the numbers to the right - e.g. order itself - do not match the numbers to the left (what I was seeing previously) - resulting number matches though. It make me rethinking multiple times if I made somewhere an error or where those numbers are coming from. Apart from that - all good.

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customer · 2 reviews · Verified · Experienced 2026-08-05 ·

Go ELSEWHERE since Name.com costs SO MUCH MORE

Rep ok but Name.com is charging SO MUCH MORE for .com renewals, that I only keep one of my domains at Name.com, because that domain has a lot of custom configurations that wouldn't transfer, so I would have to do them manually. I think Name is being pennywise and pound foolish and it is a financial loss that will continue endlessly, year after year.