For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Electronics & Technology

name.com

ClaimedCollecting reviews

229 reviews

4.3229 reviews
Write a review

About name.com

Data updated
Website
name.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
229 reviews
Replies to negative
91% (31/34)
Do you own name.com? Claim this profile for free and start replying to reviews.

About this business

name.com is an ICANN-accredited domain registrar that makes building simple at any scale. As the domain industry’s most customer-centered company, name.com offers one of the largest top-level domains (TLD) selections of any registrar with over 600 TLDs. Based in Denver, Colorado, the company sells domain names, web hosting, email services, SSL certificates, and other website products. For enterprise partners and developers, name.com provides a simple, modern API that's AI-ready and built with protocols like MCP, enabling fast domain integrations and seamless product experiences. With additional features like 24/7 technical support and transparent pricing, entrepreneurs and businesses can feel confident in a trustworthy, safe and user-friendly experience. For more information, please visit name.com.

Written by the business, not verified by us.

Is name.com legit?

name.com (name.com) has a 4.3 out of 5 rating on OK.one, based on 229 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 79% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 91% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-09-01.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. People frequently praise the support staff for being exceptionally helpful, patient, and quick to resolve technical questions regarding domains and accounts. Consumers find the overall service extremely smooth and genuinely appreciate interacting with knowledgeable real people rather than robotic automated tools. Some reviewers were not happy with the website, mentioning that renewing products, updating settings, or managing domains could be quite confusing and complicated. A few other people also pointed out occasional difficulties with account access, navigation hurdles, and dealing with slow responses from automated customer service systems.

Auto-generated from all reviews of this business. For reference only.

What people say

It is frustrating when the company adds…

It is frustrating when the company adds to a shopping cart items that are not currently due for renewal.

Reply from name.com2026-08-18

Hello Dennis Thompson, your feedback is very important to us as we work to make our platform more user-friendly. Please connect with us directly at [email protected] so we can check on your account details and address any concerns. -name.com

No way to contact you via phone ,a fax…

No way to contact you via phone a fax is a fked way to do business. Great selections for site nemaes.vI had another but it expired and I didn't know it. So I got this one. Thanks. Oh, the sheet to fill out I couldn't get USA it ended up with the first on the list I think.

Reply from name.com2026-08-19

Hello W. Tait, thank you for sharing your feedback. While we are glad you secured a site name you love, we are truly sorry for the hassle with the sign-up form and our contact methods. We want to ensure your location details are accurate and assist you with your previous domain, so please email our team at [email protected] for personal assistance. -name.com

confusing--- no guide to what was wrong…

confusing--- no guide to what was wrong with the order

Reply from name.com2026-08-18

Hello Jeff, thank you for bringing this issue to our attention, and we deeply apologize for not providing better status feedback when your order ran into a problem. We want our checkout process to be simple and transparent, and taking the guesswork out of order errors is vital. Please connect with us at [email protected] so we can investigate your transaction directly and answer any questions you have. -name.com

Quick response and they helped me…

Very quick response and and Leo helped me resolve the issue.

Reply from name.com2026-08-18

Hello JC Brand, Fast service is always our goal, and we're so glad Leo could jump in and get everything sorted out for you right away. We truly appreciate your feedback and your business. -name.com

Yuk!

Trying to make sense of your clunky website was a nightmare - how did you manage to make renewing so hard?

Reply from name.com2026-08-18

Hello Joe Letts, providing an intuitive and simple user experience is a top priority for us, and we are sorry for falling short during your visit. Please connect with us at [email protected] so we can review your account details and help you personally. -name.com

Support chat is really fast

The Support chat was incredibly fast when I needed help. Chris was very patient and helpful. Thank you!

Reply from name.com2026-08-18

Hello Timi Csontos, thank you so much for taking the time to share your experience with us. It is wonderful to hear that Chris took the time to patiently assist you and get everything taken care of so quickly! -name.com

Perfect

They renewed a domain name I owned which I didn't want renewing, more than THREE weeks early and then refused to give me a refund. But then Vince came to the rescue and issued me a refund in full. Happy days. Great customer service

Reply from name.com2026-08-18

Hello Jay, we're very glad to see we were able to turn your experience around. Please dom't hesitate to reach out in future should you require further assistance.-name.com