Hello and thank you for reaching out to us. We greatly appreciate your patience as the Back-to-School season was very busy this year, which forced us to extend our processing time on standard orders. If your order shipped after the estimated processing time (per the order confirmation) please contact our Customer Service Department at 866-797-6263 (option 1 at the prompt) and we can better assist you. Thanks!
Name Bubbles Customer Service Team
我从未收到我的订单。 我从 Name Bubbles 购买产品已经快 10 年了,这还是我第一次没有收到订单。
Name Bubbles 回复2021-09-13
Hi Shelby,
Your order is still in production as it had a 17 business day processing time (due to a VERY busy back-to-school season), so the estimated ship date right now is September 17th. Thanks for your patience and please reach out to our customer service team at [email protected] if we can assist with anything else in the meantime.
Best,
Name Bubbles Customer Service
Hi Gabriela,
We apologize about the long processing time as it's been a very busy back-to-school season this year. Your order just shipped today (9/7) so thank you for your patience and it should be arriving to you soon. Feel free to reach out to our Customer Service team if you need any further assistance! 866-797-6263, option 1 (at the prompt)