Made a mistake with an order and sent out an email as soon as I can being very detailed. Got an email back a bit after saying that someone would get to me in 24 hours. Then got another email later in the day that my email will be responding to soon. Then next day got a response. They were not kidding about their time of response and were able to help with my order with the upmost efficiency as well as giving me a 20% off discount for my troubles. This is what customer service needs to be more like now and days. Thank you so much.
Nevstudio is very fast and efficient - After putting my order through, they had it processed and shipped much faster than expected. (A different company I had previously ordered from took almost 2 months whereas Nevstudio took a week, at most).
They are also accommodating - I had a sizing mistake and after seeing it, required customer service support. The support team was very quick in replying and giving me viable and a wide range of advice/options. My issue had been promptly sorted and because of this, I can't wait to order more in the future!
Well my parcel got lost,
then they tried to resend me the items but they werent in stock anymore.
So they offered me rather gift cards or to replace those items. Sure I am mad, cause I didnt get my items, but they did everything to make me happy. Also they are very kind. The only thing I would criticize is that they are not avaible all the time so you have to be patient
Amazing customer service. The quality of the clothing is also really good. I had an issue about a certain clothing that i had recieved and asked them what options i could do for another but different size and they were quick to help find a solution. Definately worth the money and wait for it.
Great costumer service! Unfortunately, the item my réengager wanted was out of stock. I was offertes options and I choose to get à refund. It was donne quickly!
Good Prices,Amazing quality and good customer Service.Although I got delivered the wrong size,I got many options too solve the Problem and also the Support is fast and really worried about the customer.
Made a purchase with the wrong size, contacted them and they got back to me the next day having fixed it for me! I’ve had great customer service from them in the past! I’m just careful to get anything I don’t like because their return policy is notoriously difficult and expensive
Ordered the NEV dark punk folds harem pants and they just arrived. It exceeded my expectations as far as fit and quality, and I am pleased to say they are exactly as I had hoped they would be.
Incorrectly ordered a wrong size at first. This issue was resolved immediately via contacting support.
Products arrived 18 days early. Product quality is 9/10 with the exception of the necklace (cheap dog-tag like chain). Few loose threads here and there but the scissors sorted that.
Overall, brilliant experience. Will be purchasing again.
They accidentally sold me a piece that was out of stock and quickly offered me store credit or a refund. They were amicable and very easy to work with, definitely recommend.
The delivery service claims to have delivered when it did not deliver. NevStudio sent me again the product right away without asking me anything. Thank you so much.
ARS/Rescue Rooter
Roadia
Shevode
Autoflex
Jessicabybee
Xilaras Rentals Paros 
Hiverline
Lilyandfaye