Thank you for your feedback and for the compliment on our prices!
To keep our part costs as low as possible, we pass wholesale savings directly to you and calculate shipping separately. However, we completely understand your point about offering free shipping on orders over $100, and I have shared your note with our management team for future consideration.
We appreciate your business and look forward to helping you with your next project!
Thank you for bringing this to our attention, and please accept our sincere apologies for the delay. You are completely right to be frustrated—waiting 10 days after your package arrived is unacceptable, especially after we promised a 2-3 business day turnaround.
We have looked into this immediately, and we can confirm that your refund has now been successfully processed.
Depending on your bank, the funds should reflect back on your original payment method within the next 2–5 business days.
We truly appreciate that you previously recommended us to your friends and family, and we are incredibly sorry that we let you down on this order. We value your honest feedback and hope this resolution helps restore your confidence in us.
G
Grandpa Rowdy · 写过 5 条评价 · 体验于 2026-06-16 ·
★★★★★
网络上最优惠的价格!
由于价格极低和一些负面评论,我有点怀疑。但收到后,零件正是我订购的,并且很快就发货了。
Newparts 回复2026-07-12
Thank you for taking the time to share your experience! We completely understand being a bit skeptical of our low prices, but we are so glad we could win your trust by delivering exactly what you ordered quickly.
We truly appreciate your business and look forward to providing you with the same great service on your next order!
C
Clay · 写过 2 条评价 · 已认证 · 体验于 2026-05-16 ·
★★★★★
价格实惠
价格优惠,交货快捷
Newparts 回复2026-07-11
Thank you for the great feedback! We're glad you were satisfied with our pricing and fast delivery. We truly appreciate your business and look forward to serving you again.
J
Jamal OTh · 写过 11 条评价 · 已认证 · 体验于 2026-07-04 ·
★★★★★
原厂零件折扣价
原装零件以折扣价出售,运费有点贵,但与其他竞争对手相比,与商品结合使用时的价格仍然更便宜。
Newparts 回复2026-07-09
Thank you for your feedback. We’re glad that the total cost for your genuine parts was still the best deal around, shipping included!
We appreciate your business and look forward to helping you again.
c
clayton j · 写过 1 条评价 · 已认证 · 体验于 2026-07-09 ·
★★★★★
快速可靠
第一次在这里购物。价格是正确的。优质零件。发货快,包装好。会再次购物。
Newparts 回复2026-07-09
Thank you so much for choosing us for your first order! We are glad to hear that the pricing, part quality, shipping speed, and packaging all met your expectations.
We truly appreciate your business and look forward to welcoming you back next time!
Thank you for sharing your feedback! We are glad to hear that the part was the perfect fit for your vehicle and that you had a great purchase experience.
We appreciate your business and look forward to helping you with any future automotive needs.
M
Margaryta · 写过 1 条评价 · 已认证 · 体验于 2026-06-29 ·
★★★★★
非常好的交货,价格
非常好的交货,价格,订单!
Newparts 回复2026-07-06
Thanks for the feedback! Glad to hear the order, price, and delivery all hit the mark.
Let us know whenever you need parts for your next project!
T
Tracy Aslam · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·
★★★★★
交流发电机 新
正确的部分。 交货速度非常快,无需支付额外费用。 交易方便。
Newparts 回复2026-07-01
Thanks for the feedback. Glad the new alternator arrived quickly and the transaction went smoothly.
We appreciate your business!
R
RK · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·
★★★★★
非常适合我的丰田 Rav4
非常适合我的丰田 Rav4!现在,我可以体验更顺畅的驾驶体验。我认为我从贵公司得到了一笔很好的交易
Newparts 回复2026-07-01
Thank you for the wonderful feedback! We're thrilled to hear the parts are a great fit for your Toyota RAV4 and that you're enjoying a smoother drive.
We appreciate your business and wish you many safe miles ahead!
Thank you so much for the excellent feedback! We're glad to hear you experienced outstanding customer service and received the correct parts right on time.
We truly appreciate your business and look forward to helping you again next time!
G
Gerald Hale · 写过 1 条评价 · 已认证 · 体验于 2026-06-27 ·
★★★★★
正确的部件似乎运转良好
Newparts 回复2026-06-30
Thank you for the great feedback! We're glad to hear that you received the right parts and that everything is working well.
We truly appreciate your business and look forward to helping you again next time!
C
Chris · 写过 2 条评价 · 已认证 · 体验于 2026-06-19 ·
★★★★★
很棒的客户服务
Newparts 回复2026-06-30
Thank you so much for the great feedback! We're glad to hear you experienced excellent customer service from our team.
We truly appreciate your business and look forward to helping you again next time!
D
Dennis Jacott · 写过 2 条评价 · 已认证 · 体验于 2026-06-21 ·
★★★★★
整体服务很棒
发货快,质量好,价格优惠,沟通良好
Newparts 回复2026-06-30
Thank you so much for sharing your experience! We're glad we could provide you with fast shipping, great prices, and excellent communication on a top-quality order.
We truly appreciate your support and look forward to serving you again next time!
Thank you so much for the great feedback! We're glad to hear that everything went smoothly with your first Newparts order, from the prices and perfect fit to the fast delivery.
We truly appreciate your business and look forward to helping you again on your next order!
Thank you for the great feedback! We are glad we could get the right parts to you quickly and at the best price.
We appreciate your support, and we look forward to helping you with your next order!
Thank you so much for taking the time to share this! We are glad we can provide the fast shipping, great packaging, and competitive pricing you need—especially as a reliable alternative for Arizona drivers.
We truly appreciate your support and look forward to supplying your parts on the next project!
W
Williams Harry Celis · 写过 4 条评价 · 已认证 · 体验于 2026-06-16 ·
★★★★★
优秀
非常棒,服务很好。
Newparts 回复2026-06-23
Thank you so much! We really appreciate the kind words, and we're always happy to help.
Please don't hesitate to reach back out if you or your customers need anything else. Have a wonderful day!
G
George W. · 写过 2 条评价 · 已认证 · 体验于 2026-06-21 ·
★★★★★
价格低廉
价格低廉,交易顺畅
Newparts 回复2026-06-22
Thank you for your review.
We appreciate your comments regarding our competitive pricing and the ease of your transaction. Providing a straightforward experience is important to us, and it is good to know we met your expectations.
Thank you for your business, and we look forward to assisting you again in the future.