The packaging came all damaged
The packaging came all damaged. Products managed to work fine. You guys probably can’t do anything about this specificly but NGK needs to provide ignition coil packs to go along with their plugs and wires kits
About Newparts
Data updated- Website
- newparts.com
- Category
- Vehicles & Transportation
- Location
- United States · GORDONSVILLE
- Status
- Unclaimed
- Last 12 months
- 62 reviews
- Replies to negative
- 100% (4/4)
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Is Newparts legit?
Newparts (newparts.com) has a 4.7 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Parts came on time/good condition
Parts came on time and in good condition.... Newparts was in contact via email and messages every step of the way...would definitely recommend this company 👍🏼👍🏼👍🏼
Reply from Newparts2026-08-04
Thank you for the great review! We're glad everything arrived on time and in good condition. We appreciate your support!
excellent
excellent, as good as new.
Reply from Newparts2026-08-02
Thank you for sharing your feedback. We’re glad to hear you are satisfied with the quality and value of the part. We appreciate your business and look forward to assisting you with your future maintenance needs.
Newparts Review
Easy navigation of the website, great variety of parts, good prices, prompt service and delivery
Reply from Newparts2026-08-02
Thank you for the great feedback! We're happy to hear your ordering process was easy and your delivery arrived quickly. We appreciate your business and look forward to helping you again!
When advertised the belts brand was…
When advertised the belts brand was continental , when i recieved belts they were china garbage belts
Reply from Newparts2026-08-02
Thank you for bringing this to our attention, and we are truly sorry for the frustration! We take product accuracy and quality very seriously, and we want to make this right. We have sent an email to help resolve this issue for you—please check your inbox at your earliest convenience so we can get this taken care of right away!
Super fast shipping and competitive…
Super fast shipping and competitive price.
Reply from Newparts2026-07-31
Thank you for the great feedback! We're happy to hear your delivery arrived quickly and you are happy with the price. We appreciate your business and look forward to helping you again!
Kit does meet factory requirements
I ordered a "kit" which contained coil pack,plug wires and plugs. Newport offered 3 choices good, better and best, I choose the middle option. Once received I realized that the included spark plugs were only single platinum and factory specifications require a double platinum plug due to waste ignition design. When I contacted newparts they would not exchange non factory spec plugs for those that met factory requirements. I could how ever return if I paid shipping and a 20% restocking fee. That total came to more than 50% of the cost of new oem spec plugs. They did offer to sell me the proper plugs at full retail and cover shipping but with all the return fees it didn't make financially responsible. I would never install parts that didn't meet factory specific requirements and it's irresponsible to offer "kits" that don't meet them either.
Reply from Newparts2026-07-30
Hi Real Unlucky, Thank you for your feedback! We want to reassure you that all three tune-up kit options listed for your vehicle are safe to install and fit properly. Each tier (Good, Better, Best) features different spark plug specs and price points, and the items sent matched the exact details of the kit selected. Because different plug types vary in cost, we couldn't do a direct swap. However, we wanted to help as much as possible by offering free shipping on your preferred plugs and a refund for the ones returned. We always encourage reaching out to our team before ordering if you ever have questions about specs—we're always happy to help you pick the perfect kit!
Minimal time between ordering and receiving parts.
The purchased items were shipped without delay and received well packaged. When your working on a project it's a treat to not have to wait days for order processing and then shipping. I will purchase from these guys again.
Reply from Newparts2026-07-30
Thank you for taking the time to leave us your feedback! We are glad to hear that your order arrived on schedule and that everything was in perfect order. We truly appreciate your business and look forward to assisting you again in the future!
parts delivered on time
parts delivered on time. Parts are good except the boxes look old.
Reply from Newparts2026-07-29
Thank you for the feedback! We’re glad your parts arrived on time and in great condition. We occasionally recycle shipping boxes to help reduce waste, but rest assured, all parts inside are always brand new and fully inspected. Thanks again for your business—let us know if you need anything else!
Happy I ordered
Great price, fast shipping. Correct parts. Name brand.
Reply from Newparts2026-07-28
Thank you for the great review! We're glad everything arrived quickly and correctly. We appreciate your support!
It was swift and easy
It was swift and easy. Thank you.
Reply from Newparts2026-07-28
Thank you so much for the review! We’re happy to hear your order was smooth and reached you quickly. We appreciate your business—please let us know if you need anything else to keep your vehicle running smoothly!
Great prices on name-brand filters!
I usually buy filters for my car on Amazon, but after searching online, I stumbled upon NewParts.com. They carry the exact same brands I normally use, but the total price was lower, even after adding the shipping fee! The quality is exactly what you’d expect from the manufacturer, just without the markup. Fast shipping, great prices, and smooth transaction. I’ll definitely be buying from here again.
Reply from Newparts2026-07-23
Thank you for sharing your feedback. We’re glad to hear you are satisfied with the quality and value of the part. We appreciate your business and look forward to assisting you with your future maintenance needs.
Great parts
Great parts, whats pictured is what shipped. Shipping was quick with tracking.
Reply from Newparts2026-07-23
Thank you so much for the review! We’re glad to hear you got what you ordered and reached you quickly. We appreciate your business—please let us know if you need anything else to keep your vehicle running smoothly!
Shipped within 2 hour of ordering and…
Shipped within 2 hour of ordering and got my parts in 2/3 days. Came in a perfect shipping box. Will buy again. Price is lower than any competitive website. Definitely recommended.
Reply from Newparts2026-07-22
Thank you for the great feedback! We're happy to hear your ordering process was easy and your delivery arrived quickly. We appreciate your business and look forward to helping you again!
Easy order
Easy order. Quick shipping.
Reply from Newparts2026-07-22
Thank you for the great feedback! We are glad to hear your order was smooth and reached you quickly. We appreciate your business and look forward to helping you again next time!
Their website is very easy to navigate
Their website is very easy to navigate, the catalogs are well organized, the prices are reasonable, and checkout is a breeze. Ordered Mevotech TTX Lower Control Arms and Ball Joint Assemblies for my 5th Gen Ram 1500 and received them in less than 7 days. Received the correct parts, they were packaged carefully and in good condition. This is the first time that I've purchased parts from this company and I am very happy with this experience. I will definitely buy from this company again.
Reply from Newparts2026-07-20
Thank you so much for the review! We are glad to hear that your first order went smoothly and that your Mevotech parts arrived quickly and safely for your Ram 1500. We truly appreciate your business and look forward to serving you again!
Only company that sold Timken wheel hub…
Only company that sold Timken wheel hub bearings where i live. Shipping was fast and parts fit perfect. Thank you
Reply from Newparts2026-07-20
Thank you so much for the great review! We are glad we could get those Timken wheel hub bearings to your area quickly and that they fit perfectly. We truly appreciate your business and look forward to serving you again!
Great products
Great products, price and on-time delivery
Reply from Newparts2026-07-20
Thank you so much for the great feedback! We are glad to hear that you were happy with our products, pricing, and on-time delivery. We truly appreciate your support and look forward to serving you again!
Great price,order arrived in time
Reply from Newparts2026-07-17
Thank you for the fantastic feedback! We are glad we could provide great pricing and get your order to you right on time. We truly appreciate your business and hope to help you out with your next project soon!
Item as described
Arrived on time great product just what I needed
Reply from Newparts2026-07-15
Thank you for the feedback. We're glad to hear your order arrived on time and was exactly what you needed. Please let us know if we can help you with anything else in the future.