Hey there,
We hope all is well,
Thank you for your feedback.
We understand your concern. Please note that a minimum deposit of $10 is required in certain cases to process withdrawals from free bonus winnings. This is part of our Terms & Conditions and helps us verify player accounts and maintain a secure gaming environment.
We appreciate your feedback and thank you for sharing your thoughts.
Support team
New Vegas
Hey there,
We hope all is well,
Thank you for your feedback. We understand your concerns and appreciate you taking the time to share your experience.
We would like to clarify that the maximum withdrawal limit is part of our General Terms & Conditions, which apply to all bonuses and promotions unless specifically stated otherwise. The bonus terms also reference that the General Terms & Conditions apply, and we encourage all players to review them before claiming any promotion.
As the General Terms & Conditions apply across all bonuses, deposits, and promotions, they are maintained on a separate page rather than being repeated in full within every individual offer. This information is available to all players and is not intended to be hidden.
While we understand your disappointment, it is the player's responsibility to review the applicable Terms & Conditions before participating in any promotion. The applicable maximum withdrawal was therefore processed in accordance with the bonus rules and our General Terms & Conditions.
We appreciate your feedback regarding the presentation of our promotions and will take it into consideration as we continue to improve the player experience.
Support team
Hey there,
We hope all is well,
Thank you for your feedback.
We understand your concerns and would like to clarify that our General Terms & Conditions apply to all bonuses and promotions unless specifically stated otherwise. These general rules are referenced within the bonus terms and are available on a dedicated page for players to review at any time.
Due to the volume of information contained within our Terms & Conditions, it is not always possible to include every applicable rule within the description of each individual promotion. For this reason, we maintain a separate Terms & Conditions section that outlines the rules applicable across all offers.
We would also like to clarify that this information is not hidden and is made available to all players before participating in promotions.
We appreciate your feedback and will continue reviewing how promotional information is presented to ensure the best possible player experience.
Support team
Hey there,
We hope all is well,
Thank you for your feedback. We understand your disappointment and appreciate you taking the time to share your concerns.
We would like to clarify that the maximum withdrawal limit in question is part of our general Terms & Conditions, which apply to all bonuses and promotions on the platform unless otherwise specified. These general bonus rules are available to players and are intended to be reviewed alongside any promotional offer.
We understand your point regarding visibility and transparency, and we will take your feedback into consideration as we continue reviewing how promotional information is presented to players.
We also noticed that multiple reviews have been submitted regarding the same matter. While we fully respect your right to share your experience, there is no need to post the same concern multiple times. If you wish, you may update or remove any duplicate reviews so that the discussion can remain focused on the original issue.
Thank you again for sharing your experience.
Support team
New Vegas