关于 NineLife Malaysia
数据更新- 网站
- ninelife.my
- 分类
- 美丽与健康
- 所在地
- 马来西亚
- 状态
- 待认证
- 近 12 个月
- 30 条评价
- 差评回复率
- 50%（6/12 条）
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NineLife Malaysia靠谱吗？
NineLife Malaysia（ninelife.my）在 OK.one 的综合评分为 4.0 分（满分 5 分），基于本站收录的 66 条用户评价，属于美丽与健康分类，口碑良好。80% 的评价为 4 星及以上，17% 为 1 星；商家回复了 50% 的差评；近 12 个月新增 30 条。数据最后更新于 2026-10-25。
用户怎么说
excellent products
Misleading Shipping Expectations & Delayed Delivery
I placed an order for supplements through ninelife.my, expecting a domestic Malaysian shipment based on the website’s wording (“Currently, we ship within Malaysia”) and the fact that prices are listed in RM with free shipping. However, after more than three weeks, my tracking shows the shipment is still in the United States. There was no clear disclosure during checkout that the products would be dispatched internationally, which significantly affects delivery time. Additionally, my order was not shipped in full. The supplements were sent separately without prior notice, and there was no indication at the time of purchase that any items were out of stock. I was not informed that the order would be split. While free shipping is offered, the lack of transparency about international fulfillment and delayed dispatch is disappointing. Customers should be clearly informed if products are shipping from overseas so they can make an informed decision. I hope the company improves transparency around stock availability, shipping origin, and realistic delivery timelines.
NineLife Malaysia 回复2026-02-18
Hi Sham, Thank you for the valuable feedback We sincerely apologize for the inconvenience caused. We understand that you are not happy with the service provided to you and assure you that this will be checked thoroughly and corrective measures will be taken. I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future. Thank you for your understanding and patience. Regards, NineLife
Grateful ☺️ with NineLife
reliable and prompt
scam company....do not buy from this…
scam company....do not buy from this site!order my product in late dec 25,het only showed order processed!no delivery date not any update on delivery!u will get your karma u scamming others hard earn money!trust me....what u gained throw cheat and lies....u will lose many folds more later!u just wait!
NineLife Malaysia 回复2026-02-08
Hi J Mun Weng, Thank you for your feedback! However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly. Thank you! NineLife
SCAMMER! Be Careful!
I ordered an item with order number MY-NL#P828324781, price RM359 on 19th December 2025 through ninelife.my, however, it never shipped out. So I requested a refund, then I received an email from them with an email address:- [email protected] which reported as a SCAMMER on Google. They promised me a refund immediately, but it has been over three business days and I still haven't received it and they have ignored my emails since then. Do not order from ninelife.my, they are a scammer!!! I will report to National Scam Response Centre (NSRC), then file a police report with the Commercial Crime Investigation Department (CCID) for investigation. Do not believe other positive reviews after this, it could be them to hide their scamming technique. You need to contact your bank straightaway if you have ordered from them recently!
NineLife Malaysia 回复2026-01-04
Hi Yuyu, We apologize for the delay in processing your refund. We are actively working to resolve this issue and appreciate your patience. I’ve sent an email to your registered address with the latest update, and kindly request that we continue our correspondence via the same thread for a smooth resolution. We truly value your patience and understanding during this time and look forward to serving you better in the future. Thank you once again for your understanding. Warm regards, NineLife
Satisfied
This is the 2nd time I have purchase the walking cane. Both are delivered in good condition. The only thing is delivery takes too long to arrive.
Shady website with no customer service
Order no P065743225 Been over 12 days and not shipped. Click on view order it’s not showing. Customer service is non existent. I’d suggest do not buy, I just lost 70 usd and will need to call my bank
NineLife Malaysia 回复2025-12-23
Hi Kumar, I’m truly sorry for the delay with your order. We’re reviewing the situation and will keep you updated. I’ve sent an email to your registered email address and kindly request that we continue our correspondence via the same thread for a seamless resolution. We truly value your patience and understanding during this time and hope to have the opportunity to serve you better in the future. Thank you for your understanding. Regards NineLife
Grossly overpriced.
NineLife Malaysia 回复2025-12-16
Dear Customer, Thank you for your review. We've looked into our records and couldn’t find a corresponding order associated with the details provided. To help us resolve this matter promptly, could you please share the order ID linked to your review? Once we have this information, we will be able to investigate further and get back to you as soon as possible. Warm regards, NineLife
FAST
FAST , NEAT AND SINCERE
It is not easy to get 4000 ml urinary bag
It is not easy to get 4000 ml large volume urinary bag and i found it at Ninelife.
Scammed RM3000 (£600) for 5 bags of…
Scammed RM3000 (£600) for 5 bags of huel. No shipping details. No confirmation of anything. However only confirmation of payment 🙏🙏🙏
NineLife Malaysia 回复2025-08-03
Dear Customer, Thank you for your feedback! However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly. Thank you! NineLife
Easy process
Easy process, just take a little bit of time but understandable due to shipping from USA.
Informative site
Informative site, with a good selection of products
Responsive
Responsive. Great test kit
A little delay but good
The product arrived in good condition and well packed. Only it takes some time to arrive, around 1 month. Customer service also good.
There was a mistake on my postcode but…
There was a mistake on my postcode but I was assisted continously until the parcel was delivered. Thank you
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