Delivery arrived as stated
Delivery arrived as stated. The product was as advertised. All good.
About NineLife Malaysia
Data updated- Website
- ninelife.my
- Category
- Beauty & Well-being
- Location
- Malaysia
- Status
- Unclaimed
- Last 12 months
- 30 reviews
- Replies to negative
- 50% (6/12)
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Is NineLife Malaysia legit?
NineLife Malaysia (ninelife.my) has a 4.0 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 80% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 50% of negative reviews; 30 of them were added in the last 12 months. Last updated 2026-10-25.
What people say
Extrenely Poor Service
I have bought a bottle of lycopene in April 2026 and first of all, the shipping is very slow Secondly, they claimed that the product is stuck in custom and this is the first time I buy a product that can be apparentky stucked at custom And the support is so poor And this is the first time I buy that takes month and I have not received yet
Trusted company and quality product
Trusted company and received product within 2 weeks. This is my second order for the Spirulina and Chlorella capsules and based on my research of the same product from other brands this is the best in terms of content. I will definitely continue my purchase for this product.
Was kept well informed throughout the…
Was kept well informed throughout the process till final delivery. Product meets expectations.
Convenient Supplement Shopping
I had a good experience shopping for vitamins and supplements here. The product selection is diverse, and the ordering process was simple and convenient for my health needs.
great product
I have ordered many times thro Ninelife & all services were good
I have ordered many times thro
Great product
Great product, delivery was fast
They have available what i required
They have available what i required. Communicated regular about the progress
My shipment was lost / stuck during the…
My shipment was lost / stuck during the transit in Germany. The customer service was great, very helpful & very responsive in helping to solve the problem. All I can say that Ninelife got a GREAT TEAM . Keep up the good work.
I like the timely response
I like the timely response, but i don't like the long wait for the shipment to arrive in M'sia. It took almost a month, Hm...
Great service and assortment
Poor shipping
Delivery was super slow (2 weeks). And when it did arrive it had been shipped in a Jiffy bag and the box was destroyed.
The package safely arrived at my…
The package safely arrived at my hometown without damage. The time frame also expected on the date said.
Good quality product and reliable…
Good quality product and reliable delivery.
Customer service very fast in response…
Customer service very fast in response on my question and other request. They packed till ready to ship was fast just unfortunately the DHL Shipment take more than one month and understand is the recent globally fuel issues.
After this please update client and…
After this please update client and speed up the delivery..
Reply from NineLife Malaysia2026-05-19
Hi Fahmi, We apologize for the delay in your order. Your feedback is important, and we are reviewing our delivery timelines. I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future. Thank you for your understanding and patience. Regards NineLife
Excellent quality
Delivery is swift. Quality is EXCELLENT.
The brace is very practical
The brace is very practical and easy to put on.
Ankle brace …
Received items promptly and very happy with them.
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