Hola Emilio,
Nos complace enormemente saber que solventamos tu incidencia en cuestión de minutos. Comprendemos perfectamente lo valioso que es tu tiempo en los mercados y actuamos de inmediato ante cualquier eventualidad. Gracias por confiar en Noctorial.
Un saludo,
Equipo Noctorial
J
Jorge Acerete · 写过 4 条评价 · 体验于 2026-06-11 ·
★★★★★
Pase el Challenge llegue al 10% sin romper las reglas y luego me dijeron qué no
Pase el Challenge llegue al 10%, no hice mas de 4% de perdida en un dia ni 8% en Total, y luego en la revision me dijeron qué no porqué tienen muchas mas reglas qué no te mencionan cuando vas a pagar, qué me hubiesen cerrado lacuenta antes cuando rompi sus reglas no ya他将我的利益与我的利益联系起来,luego tampoco 回复了我的电子邮件,儿子 unos estafadores en otros 挑战了 las reglas son claras aqui es un timo,vaya vergüenza。
我完成了挑战,达到了 10%,单日损失不超过 4%,总计损失不超过 8%,然后在审核期间他们告诉我不,因为他们还有更多规则,但在你要付款时没有提及。当我违反他们的规则时,他们应该早点关闭我的账户,而不是在我已经实现盈利之后,他们必须归还我的入金账户。然后他们甚至不回复电子邮件。他们是骗子。在其他挑战中,规则很明确,但在这里却是敲竹杠。真是耻辱。
Noctorial 回复2026-06-16
Hola,
Lamentamos la frustración generada con el resultado de tu evaluación. Todas nuestras reglas de operativa están siempre publicadas y accesibles en la web para garantizar la total transparencia desde antes de comenzar. Como queremos aclarar tu situación en detalle, nuestro equipo ya te ha enviado un correo electrónico de forma privada para revisar este asunto contigo y brindarte una atención completamente personalizada.
Un saludo,
Equipo Noctorial
J
Jean David Rojas · 写过 6 条评价 · 体验于 2026-05-27 ·
★★★★★
善于回答问题
很擅长回答问题!他们真的关心您是否成功并成为最好的交易者!
Noctorial 回复2026-05-28
Hello Jean David Rojas,
Thank you so much for your kind words. We truly care about your growth and success as a trader, and providing clear, helpful answers is our way of supporting you on your journey to becoming the best you can be. Keep up the great work.
Best regards,
Equipo Noctorial
C
Cristian Varela · 写过 24 条评价 · 体验于 2026-05-19 ·
★★★★★
优秀的支持团队
Noctorial 回复2026-05-20
Hola Cristian Varela,
Thank you very much for taking the time to highlight the quality of our team. We work hard every day to provide the best possible assistance, and knowing that you had an excellent experience with our support is highly rewarding for all of us.
Un saludo,
Equipo Noctorial
Hola Ignacio,
Muchísimas gracias por destacar nuestra labor. Nos esforzamos al máximo para que cualquier inconveniente se solucione de la manera más ágil posible, por lo que nos reconforta saber que su experiencia con el soporte técnico ha sido impecable. Su tranquilidad es nuestra prioridad.
Un saludo,
Equipo Noctorial
J
JOSE MANUEL LOPEZ LORITE · 写过 6 条评价 · 体验于 2026-04-06 ·
★★★★★
亲切的关注
Noctorial 回复2026-04-06
Hola José,
Agradecemos enormemente tu comentario. Nos hace muy felices saber que has recibido una atención excelente por nuestra parte, ya que trabajamos con mucho entusiasmo para que cada interacción sea lo más satisfactoria posible.
Un saludo,
Equipo Noctorial
S
STEFAN · 写过 1 条评价 · 已认证 · 体验于 2026-03-17 ·
★★★★★
额外的 Ingresos
视频影像 退出
Noctorial 回复2026-03-18
Hola Stefan,
Es estupendo saber que nuestro contenido audiovisual te está resultando útil para generar esos ingresos extra. Trabajamos en cada vídeo para que sea una herramienta de éxito para todos vosotros.
Un saludo,
Equipo Noctorial
R
Rubén · 写过 2 条评价 · 体验于 2026-01-21 ·
★★★★★
我解决了事件...
我解决了最初的事件,只是需要,快速通过电子邮件进行竞争。
Noctorial 回复2026-01-21
Hola Rubén,
Nos alegra que el servicio prestado cumplió exactamente con lo que necesitabas. Consideramos que una atención rápida y eficaz es el pilar de un buen soporte. ¡Te deseamos éxitos!
Un saludo,
Equipo Noctorial
Hello,
It is important to clarify that the rules established by Noctorial are designed to ensure professional risk management and the long-term sustainability of our community. The 3% exposure rule and the lot size guidelines are technical parameters clearly specified in our terms and conditions, which are accepted by every trader. These rules are not arbitrary; they are the foundation for managing capital responsibly. Regarding the calculation of losses, in the industry it is standard practice to consider both realized and unrealized losses to determine the total risk exposure of an account. We regret any misunderstanding, but our support team always provides explanations based on the current regulations to maintain a fair and professional environment for everyone.
Un saludo,
Equipo Noctorial
D
David · 写过 4 条评价 · 体验于 2025-05-30 ·
★★★★★
酷炫推荐
Noctorial 回复2025-06-02
Hello David,
It's great to hear you think we're cool and would recommend us! We really appreciate you taking the time to share your positive thoughts. Knowing that you've had a good experience is fantastic.
Regards,
Noctorial Team
O
Oliver Charles · 写过 1 条评价 · 体验于 2025-05-19 ·
★★★★★
优秀
太棒了! 🔥
Noctorial 回复2025-05-20
Hi Oliver,
That's wonderful to hear! We're so pleased you had an excellent experience with us. We truly appreciate you taking the time to share your positive feedback.
Best regards,
Team Noctorial
M
María Martínez · 写过 1 条评价 · 体验于 2025-05-10 ·
★★★★★
很棒的平台
良好的平台,良好的客户服务团队。
Noctorial 回复2025-05-12
Hi María,
Thank you for your kind words! We are happy to hear that you find our platform great and that you appreciate our customer service team.
Kind regards,
Noctorial Team
F
Florin · 写过 3 条评价 · 体验于 2025-05-09 ·
★★★★★
这是一个很好的交易方式
这是一种很好的交易方式,是一个值得抓住的机会。谢谢。
Noctorial 回复2025-05-12
Hi Florin,
Thank you for your positive feedback! We are glad to know that you see Noctorial as a great opportunity for trading.
Kind regards,
Noctorial Team
P
Pedro Murillo · 写过 2 条评价 · 体验于 2025-04-16 ·
★★★★★
阿克塞尔和马尔
阿克塞尔和马尔简直太棒了。
Noctorial 回复2025-04-17
Hola Pedro,
Thank you very much for your positive feedback. We work to ensure your experience is excellent, and your comment indicates that we are on the right track.
Wishing you great success!
Kind regards,
Noctorial Team
D
Daniel DA · 写过 1 条评价 · 体验于 2025-03-07 ·
★★★★★
出色的!
Noctorial 回复2025-03-10
Hi Daniel,
Thank you for your excellent review! We are thrilled to hear that you are satisfied with our platform and services. We strive to provide the best possible experience for our users, and your feedback is greatly appreciated.
Regards,
Noctorial Team
Hi Marc,
Thank you for your review! We're glad to hear that you had a positive experience with Noctorial. We appreciate you highlighting our attentive customer service and fast response times. We strive to provide excellent support to all our clients. We're also happy that you found our platform transparent and easy to use. We value your feedback and it helps us to continue improving our services.
Kind regards,
Equipo Noctorial
Hi Ale,
Thank you for your kind words and for sharing your experience with Noctorial!
We are thrilled to hear that you are finding our service fast and helpful, and that you feel supported throughout your trading journey. Our team is committed to providing a seamless and efficient experience for our traders, and we are delighted that this has been your experience as well.
We are also glad that you appreciate the opportunity to learn and grow as a trader with minimal risk, and that you recognize the potential rewards for those who succeed. We believe that our program offers a unique and valuable pathway for aspiring traders to achieve their goals, and we are excited to see what you accomplish in your trading career.
Thank you again for your positive feedback. We are proud to have you as a member of the Noctorial community, and we look forward to continuing to support you on your trading journey.
Regards,
Noctorial Team
M
Martincleto · 写过 1 条评价 · 体验于 2024-12-16 ·
★★★★★
他们给了我所需的所有支持
Noctorial 回复2024-12-18
Hi Martincleto,
That's fantastic to hear! We're thrilled that you received the support you needed at Noctorial. Our team is dedicated to providing the best possible assistance to our traders, and we're delighted that we could help you.
We appreciate you taking the time to share your positive experience.
Best regards,
The Noctorial Team
V
Vincent Francis Saintviteux · 写过 2 条评价 · 体验于 2024-11-11 ·
Hi Vincent,
Thanks for sharing your experience and perspective on managing risk within the established guidelines. It's always encouraging to hear about a trader successfully navigating both phases while staying well within the limits!
Your disciplined approach and results truly highlight the benefits of respecting loss thresholds, and it’s fantastic to see such positive outcomes in such a short time. We’re thrilled to know the setup supports your trading style—wishing you continued success in your journey with us!
Thank you so much for your review! We are very happy to know that you are satisfied with Noctorial. We strive to offer an excellent experience and your comment motivates us to continue working on it.