我订购了 19.75 英寸 x 22 英寸,收到了 20 英寸 x 22 英寸。我试图订购一款更适合支架的产品,无需弯曲即可紧密贴合。我希望收到我订购的尺码......但我没有。
Nordic Pure 回复2026-07-23
James,
Thank you for your review. I’m sorry to hear the size you received was not what you expected.
After reviewing our records, I do not see any purchases under your account for a 19.75" x 22" air filter. Because we do not have a record of that size being purchased directly from Nordic Pure, it appears the filter may have been purchased through another vendor or marketplace.
We recommend contacting the company from which you purchased the filter and requesting a return or exchange through them, as they will be able to assist with the order and product received.
If you believe the purchase was made directly with Nordic Pure, please provide your order number and we’ll be happy to take another look.
Nordic Pure Customer Service 💙
P
Patricia美国 · 写过 3 条评价 · 已认证 · 体验于 2026-07-16 ·
★★★★★
产品工作原理已描述
产品工作原理已描述。 轻松订购和交货。
Nordic Pure 回复2026-07-23
Hello Patricia,
Thank you for your support and business. We strive to make our process as easy as possible for our customers, and we're delighted to hear that we accomplished that for you. Thank you for being a valued Nordic Pure customer.
Hello Danielle,
We appreciate your kind words. We strive to provide the best products and service in the industry, and customers like you make it all worthwhile. Thank you for your business and continued support.
Hello Tonia,
Thank you for your review and for your kind words. We pride ourselves on providing exemplary service to our valued customers. Thank you for being a Nordic Pure customer. We truly appreciate your business and support.
K
Kay美国 · 写过 3 条评价 · 已认证 · 体验于 2026-07-14 ·
★★★★★
好的
订购方便,价格优惠,交货快捷。
Nordic Pure 回复2026-07-22
Kay,
Thank you for your kind feedback! We're glad to hear that you found our ordering process easy, our prices competitive, and our delivery fast. We appreciate your support and look forward to serving your air filter needs again in the future!
– The Nordic Pure Team 💙
T
Tammy 美国 · 写过 3 条评价 · 已认证 · 体验于 2026-07-09 ·
★★★★★
轻松自动发货
Nordic Pure 回复2026-07-22
Thank you for your support and business. We strive to make our process as easy as possible for our customers, and we're delighted to hear that we accomplished that for you. Thank you for being a valued Nordic Pure customer.
C
Customer美国 · 写过 2 条评价 · 已认证 · 体验于 2026-07-09 ·
★★★★★
已使用多年......总是完美!
Nordic Pure 回复2026-07-23
JR.
Thank you for being a loyal Nordic Pure customer for so many years! We're honored to have earned your trust, and we're thrilled to hear that your experience has always been perfect. We truly appreciate your continued support and look forward to serving you for many more years to come!
– The Nordic Pure Team 💙
Louis,
Thank you for being a loyal Nordic Pure customer for over 10 years! We're thrilled to hear that ordering has been easy and that you've consistently received fast delivery. Your continued support means so much to us, and we truly appreciate you choosing Nordic Pure for your air filter needs year after year.
– The Nordic Pure Team 💙
C
Charles美国 · 写过 4 条评价 · 已认证 · 体验于 2026-07-07 ·
★★★★★
正是我所需要的
正是我需要的,并且交货及时!
Nordic Pure 回复2026-07-22
Charles,
Thank you for your review! We're delighted to hear that the air filter was exactly what you needed and that it arrived promptly. We appreciate your support and look forward to serving you again in the future!
– The Nordic Pure Team 💙
Jack,
Thank you for your feedback! We're glad your order arrived quickly. We also appreciate your comments regarding pricing and packaging.
Because these filters are not sitting in a retail setting for an undetermined amount of time and coming directly from the manufacturing plant, we do not wrap them in the plastic dust covers. Additionally, we have some concerns about VOC’s that would be given off by that plastic and can be absorbed into the filter media. We would like them to arrive to you as pure as possible.
Customer input helps us identify areas where we can improve, and we'll be sure to share your suggestions with our team. Thank you for choosing Nordic Pure!
– The Nordic Pure Team 💙
Thank you for your support and business. We strive to make our process as easy as possible for our customers, and we're delighted to hear that we accomplished that for you. Thank you for being a valued Nordic Pure customer.
Lisa,
Thank you for your wonderful feedback! We're so glad to hear that your ordering and shipping experience was smooth and that you're impressed with the quality of your new air filters. Our Pet & Allergen filters are designed to help capture common airborne particles like pet dander and allergens, helping support cleaner indoor air for your home.
We appreciate your trust in Nordic Pure and hope you notice the difference they make. Thank you for choosing us!
– The Nordic Pure Team 💙
Miriam,
Thank you for your review! We're glad to hear you found our air filters to be made with quality materials and that your online ordering experience was quick and easy. Fast shipping and a smooth purchasing process are important to us, so we're happy we could deliver on both.
We appreciate your support and thank you for choosing Nordic Pure!
– The Nordic Pure Team 💙
Beverly,
Thank you for your review! We're so happy to hear that you had an excellent online experience and that your order arrived quickly. We work hard to make ordering simple and delivery fast, so it's wonderful to know we met your expectations.
Thank you for choosing Nordic Pure. We truly appreciate your support!
– The Nordic Pure Team 💙
V
Vinny美国 · 写过 4 条评价 · 已认证 · 体验于 2026-07-06 ·
★★★★★
好公司有好产品。
我在 Nordic Pure 中获得了很好的体验。过滤器制作精良,交货迅速。他们从来没有遇到过问题。通过他们的网站轻松订购。
Nordic Pure 回复2026-07-20
Vinny,
Thank you for your kind words! We're delighted to hear you've had consistently positive experiences with Nordic Pure. It's great to know that you found our filters to be well made, the ordering process easy, and the delivery fast and reliable. Providing quality products and a smooth customer experience is always our goal.
We truly appreciate your continued support and look forward to serving you again in the future.
– The Nordic Pure Team 💙
j
joaquin美国 · 写过 4 条评价 · 已认证 · 体验于 2026-07-07 ·
★★★★★
很棒的客户服务
Nordic Pure 回复2026-07-20
Joaquin,
Thank you for your feedback! We're delighted to hear that you had a great experience with our customer service team. Providing prompt, friendly, and helpful support is very important to us, and it's wonderful to know we met your expectations.
We truly appreciate your business and thank you for choosing Nordic Pure for your air filtration needs.
– The Nordic Pure Team 💙
Thank you for your review! We're thrilled to hear that the ordering process was easy, your filters arrived on time, and that the tracking information kept you informed every step of the way. It's also great to know that you're happy with the quality of the filters and found our pricing competitive.
We appreciate your business and your trust in Nordic Pure. Thank you for choosing us for your air filtration needs!
– The Nordic Pure Team 💙
David,
Thank you for your feedback! We're glad to hear your order was processed efficiently. We're sorry that your discount was not applied before the order was completed. We understand how frustrating that can be, especially when it's noticed too late in the checkout process.
We appreciate you bringing this to our attention and will continue working to make the ordering experience as smooth and user-friendly as possible. Thank you for choosing Nordic Pure, and we hope to serve you again in the future.
– The Nordic Pure Team 💙
R
Robert Cox美国 · 写过 2 条评价 · 已认证 · 体验于 2026-07-06 ·
★★★★★
简直就是最好的
我的妻子有肺部问题,所以我们需要良好的霉菌和灰尘控制。我们使用真正的迷你褶皱,merv 8 最适合我们的旧系统。这些是我用过的最有效的过滤器,我很高兴 Nordic Pure 以合理的价格出售它们!
Nordic Pure 回复2026-07-20
Robert,
Thank you for your kind review! We're honored to hear that our True Mini Pleat MERV 8 air filters have been such an effective solution for your home. Finding the right balance between filtration and airflow is especially important for older HVAC systems, and we're glad the MERV 8 works well for your needs while helping with mold and dust control.
It means a lot to know that our filters have made a difference for your family, and we're equally pleased that you find them to be a good value. Thank you for your trust in Nordic Pure and for taking the time to share your experience.
– The Nordic Pure Team 💙
Bryan,
Thank you for your review! We're delighted to hear that the filters fit well, perform great, and that our reminder and delivery service helps make reordering easy and convenient. It's also wonderful to know you're happy with the value we provide. We truly appreciate your continued support and look forward to serving you again!
– The Nordic Pure Team 💙