发送了一个带有以…为中心的徽标的文件。
发送了一份带有位于纸张中心的徽标的文件,符合精确的规格 - 带有裁剪标记 - 并收到了徽标偏离中心的订单。
Hi Elizabeth - I was surprised to see this review. Yes, we made a mistake when trimming the refill sheets and I'm sorry this was your first order, so you have not experienced how rare mistakes happen. We did discuss that 1. You will receive a replacement order at no cost; 2. You were provided with a discount on all future orders as reseller; and 3. You were advised on the sheet size to make your customers happier with your products. I do hope your customers will rank you, not on that you actually made an error, but on how you were treated after the error was discovered. Chris Customer Care Manager Notepads Your Way

