Novakid Romania

Hello Alexandru! Thank you for the review. We offer various payment options, so you can choose the one that suits you best. Each lesson lasts 25 minutes, which is the optimal duration for children. Since our lessons are one-on-one, fully immersive, and conducted entirely in English, the teacher's full attention is on your child. In addition to live lessons, we provide pre-class exercises, homework, and a student account where your child can play educational games in English 24/7 to reinforce learning 🚀 We also offer weekly group lessons that last 45 minutes, and we’ve gifted you free access for the first month so you can try them out! 🎁 All of these elements work together to ensure learning success! If you have any questions along the way, feel free to reach out—we’re happy to help. Best regards, Alvina R., Director of Novakid Romania.

Hello Mihai! Thank you for your feedback. We understand that adapting to online lessons can take some time, and from what we see, Andi is already making good progress! We recommend continuing with a few more lessons to allow for a smoother transition. Also, if needed, we can explore options like changing the teacher or adjusting the lesson level to better suit Andi’s needs. If any technical difficulties arise, please let us know - we’re happy to assist. Let’s stay in touch, and we’ll follow up after a couple more lessons to see how things are going! Best regards, Alvina R., Director of Novakid Romania.

Hello Ciobanu! Thank you for sharing your opinion with us. We’re glad to see that our manager has already helped you schedule your lessons. We hope your son enjoys his time learning with Novakid! If you have any further questions or need assistance, please don’t hesitate to reach out to our Customer Care service — we’re always here to help. Wishing you a wonderful learning experience! ☺️ Best regards, Alvina R., Director of Novakid Romania.

Hello Sandra David! We’re sorry to hear that your child couldn’t join the group lesson. Our manager has already sent you technical recommendations to help resolve this issue. Also we have extended your subscription for group lessons by an additional week. This way, you won’t miss out and can still complete the lesson ✅ Please take a moment to review the message and let us know if the issue has been resolved. We’re here to help and want to ensure your child has the best learning experience possible! 😊 Best regards, Alvina R., Director of Novakid Romania.

Hello Ailin! Thank you for the feedback. We’re sorry to hear about your experience 😔 We’ve reviewed your case and see that our team has responded to your request and re-evaluated your son’s level. Based on this, his level has now been adjusted to Level 2 as requested. Please let us know how your son is doing at this level, and feel free to contact our Customer Care service if you need further adjustments or assistance. We’re here to make sure your experience improves moving forward! 🚀 Best regards, Alvina R., Director of Novakid Romania.