NovaProSigns

Thank you for your wonderful review! We’re thrilled to hear that you loved your custom neon sign and that it arrived on time looking even better in person. We’re also glad our team made the process easy and enjoyable for you. Your recommendation means a lot to us, and we’d love to help you again for any future events or projects!

Dear Greame, Thank you for the 4-star rating and the high recommendation! We are so glad you love your new neon signs and that our team could help with all your questions. We always strive to combine top-quality craftsmanship with fast delivery to ensure our clients are 100% satisfied. Enjoy the glow, and thanks for choosing Nova Pro Signs!

Dear Treauna, Thank you for the wonderful 5-star review! We’re so happy to hear that you love your new sign and that the communication and delivery were smooth. At Nova Pro Signs, we include everything rom the mounting hardware to the LED remote to make sure our clients have a hassle free setup. Enjoy your sign, and we look forward to working with you again!

Hi Cameron, Thank you for your honest feedback. While we are glad to hear that you're happy with the aesthetics and performance of your sign, we sincerely apologize for the frustration regarding the installation process and the instructions provided. This is not the standard experience we aim for at Nova Pro Signs. We take your comments about the mounting hardware and video guides very seriously. We are currently updating our installation materials to ensure they are much clearer and more comprehensive for future projects. We appreciate you choosing us, and we'd love to make this right please reach out to us directly so we can discuss how to support you better.

Thank you for choosing Nova Pro Signs, and we hope to work with you again on your next project!

Dear Melissa, Thank you so much for the glowing 5-star review! It was an absolute pleasure working with you to create the exterior signage for Jeff’s Diner. We’re thrilled to hear that the craftsmanship exceeded your expectations and that you're receiving so many compliments! Elevating your brand’s look is exactly what we strive for at Nova Pro Signs. We truly appreciate the recommendation and look forward to seeing Jeff’s Diner continue to shine. Wishing you all the best!

Dear Smashandgo, Thank you for the perfect 5-star rating! We are so glad to hear that you are happy with the quality of your order. Providing premium, durable signage is what we do best at Nova Pro Signs. We look forward to working with you again!

Hi Ted, Thank you so much for this detailed feedback! It was a pleasure working on the illuminated sign for your smoothie shop. We know how stressful tight timelines can be when opening a business, so we’re thrilled we could beat the local shop's lead times and exceed your expectations on both price and quality. It’s great to hear that this is the best-looking sign among all your locations! We take immense pride in helping businesses stand out. Wishing your smoothie shop massive success, and we're here whenever you're ready for the next one!

Hi MeKesha, It was a pleasure working with you on your brand's design! Thank you for highlighting our cooperative customer service and affordable pricing. We aim for perfection with every edit, so we're thrilled you love the final result. Thank you for your understanding regarding our weekend production schedule. We truly value your business and hope to work with you again soon at Nova Pro Signs!

Dear Sydney, Please accept our sincerest apologies for the frustration and disappointment this has caused. We understand how important holiday gifts are, and we are truly sorry that we missed the mark on your Christmas surprise. This is not the level of service we strive to provide at Nova Pro Signs. While we aim for quick turnaround times, it’s clear that a combination of production delays and communication gaps let you down. We are currently reviewing your order (#1146) to ensure that despite the delay, the final product you receive is of the highest quality and exactly as you envisioned. We would like to make this right for you. Please check your email as we will be reaching out directly to discuss a resolution. We appreciate your patience and your prayers for a great final result.

Thank you so much! We’re thrilled you loved the design and look forward to working again.

Thank you for sharing your feedback. We sincerely apologize for the delay and the inconvenience you experienced during this process. After reviewing your case, we have successfully issued your refund, which has been processed from our side. While this project did not go as planned, we truly appreciate your patience and the opportunity to address your concern. Customer satisfaction is important to us, and we are working internally to improve communication and timelines to avoid such situations in the future. Thank you for bringing this to our attention.